• Voonik

Voonik

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Overview

Voonik has a rating of 1.5 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Voonik most frequently mention customer care problems. Voonik ranks 219th among Indian Clothing sites.

  • Service
    6
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
How would you rate Voonik?
Top Positive Review

“Service is 24/7 days...”

rani s.
1/29/16

Best online shopping Voonik.com. It is awesome site for Indian and western and wear and jewellery. You can order very easily and get your product on time at very good quality offer best product on this site. Service is 24/7 days...

Top Critical Review

“They are not professional enough to provide basic customer services”

Nilesh S.
7/12/16

What they publish they don't deliver after that its more worse they treat customers like dog's no customer care phone calls and then email replies take almost 24 hours pathetic service. Its seems to be fake on the name of fashion they are fooling people and looting money.

Reviews (89)

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Timeframe

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Reviews that mention popular keywords

product (38) 15 days (3) customer service (5) return policy (2)
Thumbnail of user razak6
India
1 review
0 helpful votes
  • Send Message
November 15th, 2018

Mr voonik customer care helpline number
*******004

Mr voonik customer care helpline number
*******004

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi,

Sorry for the inconvenience. We request you to kindly provide us your order number or registered email id you can share your order details at help@voonik.com. So, that we can assist you better.Our customer care team is available from 9AM to 9PM, seven days a week.
Call: 08044443333/08033456789

- Regards
Team Voonik

Thumbnail of user chetnab
India
1 review
0 helpful votes
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April 8th, 2017

I received the wrong product... was out of station so was not able to contact within 24hrs and now they have refused to change the oder...

Thumbnail of user voonikh
Voonik H. – Voonik Rep

We are truly sorry to know that your upset with us. Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.
For any further assistance, please write to us at help@voonik.com.

Regards,
Team Voonik

Thumbnail of user sonalij3
India
1 review
2 helpful votes
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March 10th, 2017

Low quality of material, bad services.
They don't give reply when you mailed them.
Color and print is different than showing in picture

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Dear Sonali,

We are sorry to know that you are upset with us. Please share your concern and order number at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

Thumbnail of user zeenaths
Canada
2 reviews
6 helpful votes
  • Send Message
October 5th, 2016

I particularly searched for the review sites to write about Voonik.com, I didn't come to the conclusion with single purchase I did it more than 5 times. There is a question about ethics in business? Let me share my experience,

1. Made 3 orders, the system was working fine, received SMS, Email
Order received and stuff like that. It took 4 weeks for me to receive the order. Don't ask about the material, it's not Bollywood replica, its replicas replica, I was very upset after 4 weeks of waiting time, you got the worst. Other 2 orders were not great either, but I needed the stuff that time and compromised.

2. They have a return policy, again, it will take another month to reach your account. If you raise a query, they will copy paste their return policy. As simple as it is.

3. One of my order was not processed for 1 month, I can't even believe, they hold 2500 INR for more than a month, after several messages, I got my order cancelled and received the money. How could they hold customers money for soo long without knowing the status of the product? Without the single response.

4. My last order with Voonik.com is very interesting, Ordered churidar material, an order has been placed, received messages, money detected from the account, after 4 weeks I received the message saying, your money is refunded to the account. Get the hell out of it.

If VOONIK.COM says themselves the market place provides, then be the one in a professional manner. Concentrate on dealers, they just let all the dealers inside the online store to give big hassle to customers. My ultimate aim of this review is for the customers, who comes to the conclusion, that all online stores are same, no not like that, there are really good market place providers, there are genuine dealers, please don't spoil their names.

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Zeenath,

We sincerely regret the experience you have been through.No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.
We assure you that what happened in your case is not the typical of Voonik's level of customer service. We value your relationship with our company. Hope to serve you better in future.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user komalk4
India
1 review
1 helpful vote
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July 19th, 2017

I give a Vonik 5 star because best in quality, material and cheap price also.It also give best service

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Komal,

Thank you for your valuable feedback and liking our collection. Keep Shopping@Voonik.com.

Thanks and Regards,
Team Voonik

Thumbnail of user kanim
India
1 review
3 helpful votes
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December 18th, 2020

I ordered last week till I didn't get any details about that products. I sent money 1015rs. Not able to contact to customer

Thumbnail of user sunitab2
India
1 review
0 helpful votes
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March 27th, 2017

The product that i have purchased R*******863. Is not upto the mark in quality, i want to return that product can you halp me out for process

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Sunita,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours.
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
For any further assistance, please write to us at help@voonik.com.

Thanks and Regards,
Team Voonik

Thumbnail of user hadibandhur
India
1 review
3 helpful votes
  • Send Message
October 5th, 2016

I purchased a loafer but the item came to m was totally different and smalll size this people are cheating us dont buy any product plz

Thumbnail of user voonikh
Voonik H. – Voonik Rep

Hi Hadibandhu,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return or please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.

Thumbnail of user manishas44
India
1 review
3 helpful votes
  • Send Message
December 13th, 2020

This is a fake website. No reply any question three times deducted my money and no return in account and nobody received any calls all no are fake...
STRI ONLINE
₹269.00
Payment Failed
In case your money has already debited from your account, It will credit to your bank account within 5-7 business days.
Payment Id pay_G7PPFLNQ4NihlF
Attempted On 30th Nov, 2020
Payment via
UPI
Email *******@gmail.com
Mobile Number *******754
For any order related queries, please reach out to STRI ONLINE at *******@apivval.com.
Error Icon
Address not found
Your message wasn't delivered to *******@razorpay.com because the address couldn't be found, or is unable to receive mail.
LEARN MORE
The response was:
550 5. 1. 1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser g23sor*******ljj. 61 - gsmtp

---------- Forwarded message ----------
From: Ananta Sharma <*******@gmail.com>
To: *******@razorpay.com
Cc:
Bcc:
Date: Wed, 9 Dec 2020 16:06:29 +0530
Subject: Re: Payment failed for STRI ONLINE
----- Message truncated -----

Thumbnail of user shikham7
India
1 review
7 helpful votes
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December 14th, 2020

Kamine hai. Sirf paise lete hain. Delivery nahi karte. Scam karte hain. Na hi inka mail dekhte hain na hi koi reply karte hain. Complaint karo in kutton ki.

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From the business

Online Shopping site for women clothes, footwear, lingerie, bags and jewellery in India. Buy Sarees, Kurtis, Tops at Voonik. ̢? ҉? COD ̢? ҉? Latest Designs ̢? ҉? Best Price

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Thumbnail of user voonikh
Voonik H.

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