• Vynam

Vynam

Write a Review

Overview

Vynam has a rating of 3.4 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vynam most frequently mention customer care, good quality, and online shopping. Vynam ranks 8th among Sarees sites.

15
See all photos
How would you rate Vynam?
Top Positive Review

“Good quality at affordable price”

Charan D.
11/28/17

I have found it useful. One should appreciate the quality of goods they are delivering at such a low price. If you ask me whether to choose this site for online shopping without any delay I say yes! Go for it...

Top Critical Review

“Worst customer service ever.”

Nagamani K.
1/31/20

We have ordered two sarees from vynam and only one saree is received. Despite chasing multiple times for the other saree, there is no response from customer service. Upon contacting on their whatsapp number, the person promised to provide the DHL tracking by evening. He never comes back and don't attend calls or respond to emails again. Beware - Don't be lured looking at the prices and amazing collection they put up. You don't know what you are getting into until you realise how painful chasing these guys is. The website is dodgy. Order tracking option doesn't work and their contact email is useless as no one responds. You only get one confirmation email after the money is paid and no further details on the shipment. Truly a bunch of unprofessional people running the business who miserably fail to keep up the trust of their customers.

Reviews (141)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (16) customer service (9) good quality (12) 3 sarees (4) 1 saree (3)
Thumbnail of user nagamanik
1 review
3 helpful votes
  • Send Message
January 31st, 2020

We have ordered two sarees from vynam and only one saree is received. Despite chasing multiple times for the other saree, there is no response from customer service. Upon contacting on their whatsapp number, the person promised to provide the DHL tracking by evening. He never comes back and don't attend calls or respond to emails again.

Beware - Don't be lured looking at the prices and amazing collection they put up. You don't know what you are getting into until you realise how painful chasing these guys is.

The website is dodgy. Order tracking option doesn't work and their contact email is useless as no one responds. You only get one confirmation email after the money is paid and no further details on the shipment. Truly a bunch of unprofessional people running the business who miserably fail to keep up the trust of their customers.

Thumbnail of user sandhyap7
1 review
2 helpful votes
  • Send Message
January 28th, 2019

I placed an order for 8 items in 1 week as I will be traveling to India soon, figured I can get them all ready at once to bring them back to US. Below is what I ordered from their website and what I got... The customer service gentleman keeps insisting that they both are the same. Look for yourself and decide... 5 more items are on their way and am dreading to find out what more is in stock for me to endure...

It feels like even if the pictures don't match what they send (not a minor difference, major design differences), you are just stuck with the order... never had such a bad experience with online purchases before...

Thumbnail of user avp2
1 review
2 helpful votes
  • Send Message
September 19th, 2017

As you can tell from other reviews, Vynam people are big time frauds! They'll charge your money and won't reply for weeks when you inquire! And if you're lucky enough to get your order after couple months, the quality of saree is disgusting! It's not even close to silk. I don't understand how these people are in business!

Thumbnail of user charand1
1 review
1 helpful vote
  • Send Message
November 28th, 2017

I have found it useful. One should appreciate the quality of goods they are delivering at such a low price. If you ask me whether to choose this site for online shopping without any delay I say yes! Go for it...

Thumbnail of user anusham4
1 review
1 helpful vote
  • Send Message
January 20th, 2019

Vynam has a beautiful collection of sarees available at a reasonable price. The staff is Swift and very responsive. The I purchased looked just as in their website and arrived without any damage. They can however work on speedy delivery. Overall it was a great experience shopping with Vynam! I will definitely come back for more!

Thumbnail of user durgav
1 review
0 helpful votes
  • Send Message
May 16th, 2019

I ordered a saree with them... And it was exact as in pic. They were patiently answering all my queries and gave prompt service. Delivery was committed to be in one week and it was true! Good job Vynam! Will definitely come back for further shopping!

Thumbnail of user subrahmanyamg
Mahesh M. – Vynam Rep

Dear Durga V
Thanks for your kind appreciation on vynam.com
We look forward to serve you better again. Thanks for shopping with us

Regards
Team Vynam

Thumbnail of user prashanthis1
1 review
3 helpful votes
  • Send Message
April 2nd, 2019

Ordered 2 sarees and got 1 after 8 days... They dispatched my order after 6 days of continuous reminding. The second saree is still unknown. They don't respond calls. They only chat. Worst service. I never had such bad experience in online shopping. Still don't understand whether my saree is dispatched or not. Once in a blue moon they respond saying, we'll update you. Nothing happens...

Thumbnail of user kukim
1 review
3 helpful votes
  • Send Message
May 26th, 2017

In August 2016, I've ordered 1 Saree worth of $247.00 and they never delivered my item and when I contacted them, they are hanging up on me. I've all the email thread(at least 100 emails) with me. When next time I'm going to India, I will file a police complaint(Theft) on them. They are cheating their customers. They are not genuine. I would give them absolutely no star.

Thumbnail of user subrahmanyamg
Mahesh M. – Vynam Rep

Madam really sorry for inconvenience, as per our records your refund is already initiated, could u please send email to enquiry@vynam.com if it is wrong, thank u

Thumbnail of user saranyas1
1 review
3 helpful votes
  • Send Message
October 23rd, 2017

We ordered a saree for last year Diwali. It is not delivered yet. They never answer our call. Don't believe based on FB posts. I am not sure all the collections they have in the site is all true. Cheaters!

Thumbnail of user jenniferd460
1 review
0 helpful votes
  • Send Message
February 15th, 2019

I am a regular customer of Vynam.com. I'm mostly happy with the sarees that I purchased. In case of enquiries I was able to reach out to the customer care who helped me aptly and delivered my stuff on time. Highly recommend vynam for their exclusive quality of sarees

Thumbnail of user sallyp130
1 review
2 helpful votes
  • Send Message
March 25th, 2020

I did order 8 saris they mailed 1st one cheap quality then after back and forth they mailed another 2 rest i didn't get them. One month back and forth texting we can't even create an account and track the order.
4 saris i selected they said they don't have it in stock then i selected other ones that also they told me not in stock but website mention it is ready to ship.

Please take this review and advise.

Thumbnail of user divyar12
1 review
1 helpful vote
  • Send Message
October 21st, 2018

Thank you vynam for this beautiful saree. I got many complements for this saree... Many people does not trust on online sites but me as a experienced customer am happily saying that vynam is the best for online service. Keep the good quality.

Thumbnail of user deepikas12
1 review
0 helpful votes
  • Send Message
September 19th, 2017

My experience was awesome with Vynam. Com... Products are delivered on time... The saree I purchased falls within by budget n the fabric is just exactly as mentioned in the description... Provides an excellent customer care support. We get all kind of apparels... This is the best website to buy apparels sitting at home...

Thumbnail of user ambiksp
1 review
0 helpful votes
  • Send Message
July 25th, 2021

You will get only order confirmation mail and post that no response will come from customer care. Ordered a saree with complete payment and it's been a month not even a clue of delivery and no reply for refund also. Be ware of this a fraudulent site.
Also I feel positive reviews here are paid one. Because I see so many customer with same issues and when we comment on their promotional posts asking on status- they are clevr in deleting
Alerting all new customers not to trust this site

Service
Value
Shipping
Returns
Quality
Thumbnail of user hb165
1 review
0 helpful votes
  • Send Message
November 3rd, 2019

Ordered a saree worth Rs 4000+(order id i: ******* referenceno: VY*******). After payment was done, I was told to pick a different one from a list of sarees posted in whats app. The second one that was selected costed less than the first ordered saree. 2 issues happened after this, 1. The difference in money was never credited back. 2. The delivered saree was faulty one with visible marks in multiple places. Pictures were sent but customer service kept delaying to take action and subsequently the customer rep stopped responding to follow up messages

Thumbnail of user aswinis
1 review
0 helpful votes
  • Send Message
February 24th, 2019

Ordered a saree from vynam nd it was delivered on time saree is beautifully nd quality is also very nice, customer care was very friendly and helpful, whole experience is good, will definitely shop more sarees here

Thumbnail of user sesham
1 review
0 helpful votes
  • Send Message
July 6th, 2018

I did order a saree in Vynam.com a week ago. I was constantly updating in whats app about my order. They did deliver on time and the saree quality was just as it was in the picture. Very trusted service and no compromise on quality. This is my 6th time buying from Vynam so far. Always had best experience. Will refer to any one any time

Thumbnail of user sabitrim
1 review
0 helpful votes
  • Send Message
August 26th, 2019

It's really a beautiful saree with quality material. It looks exactly as shown in the image... Liked the colour, design and the fabric quality.
And the experience with Vynam team is excellent...
Very helping and cooperative team...
Prompt response to the queries...
Thanks Vynam team

Thumbnail of user subrahmanyamg
Mahesh M. – Vynam Rep

Dear Sabitri M
Thanks for your kind appreciation on vynam.com
We look forward to serve you better again. Thanks for shopping with us

Regards
Team Vynam

Thumbnail of user swathic2
1 review
0 helpful votes
  • Send Message
January 25th, 2019

Purchased a kanjeevaram silk saree, Happy with the quality and everything. Little bit late in delivery, vynam should concentrate on that to intimate to the customers peroperly. I will recomend to everyone. Thank you

Thumbnail of user sindhuria
1 review
0 helpful votes
  • Send Message
September 18th, 2017

I ordered for a saree and didn't receive any mail regarding its delivery even after mailing then a couple of times. I tried to contact them but no response. I was worried about my money n searched for reviews on internet. There were morr of bad reviews. And, i was totally upset by seeing all those. I decided that my money was gone. In anger i too had written a review but after that i got a mail from them attaching the dtdc receipt. They posted in just 2 days after i ordered. And, i received the order, it is same as what is displayed on their site. I'm so much relaxed. I loved the saree. Then, they called and confirmed if i received the order. The customer care service was little bit poor but guys plz don't read the reviews n decide. They are not frauds, they are genuine. I feel bad for mistakening them by reviews. I will definitely shop again in vynam. Thanks vynam for beautiful saree. I definitely suggest all to go for this online shopping website VYNAM

Thumbnail of user apurvaa2
1 review
0 helpful votes
  • Send Message
August 29th, 2020

After placing an order i requested them to add a stiching service unfortunately i missed to add in website.
But i got a smooth Shopping Guidelines from Customer care support
Finally i received my saree with good stiching service.
Especially Thanks to CS team of vynam

Thumbnail of user niharikaa3
1 review
0 helpful votes
  • Send Message
September 15th, 2020

As im living in Virginia, USA, its difficult to find a Designer here.
One of the friend suggests vynam, its truly amazing experience the way Customer care people gave a assistance with Designer in call support & qulaity design as well.
Surething to Recommend vynam.

Thumbnail of user gundlak
1 review
0 helpful votes
  • Send Message
July 15th, 2018

I have ordered a banaras saree, it is very colorful and also the quality is good. We have purchased 3 sarees and all are good. Best online shopping website with good quality and reasonable prices. I would recommend this to everyone. Thank you Vynam...

Thumbnail of user saranyab
1 review
0 helpful votes
  • Send Message
July 23rd, 2020

I m thoroughly satisfied with my purchase. Colour, quality of material. Everything perfect! Their customer service is very good! I m loving it... Marvelous...

Thumbnail of user bhanuz
1 review
0 helpful votes
  • Send Message
March 15th, 2019

I have ordered a linen saree which came on time and it was beautiful as shown in the picture. Thank you Vynam looking forward to shop more in the future.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

www.vynam.com is one of the largest selling Indian Ethnic wear for Women and Kids in the World.To provide our customers a truly international online shopping experience, we guarantee superior quality and craftsmanship through our range, Supported by swift and secure processes right from purchase to product delivery and beyond.

Business History

The journey of Vynam began in the year 2009 with the opening of our first wholesale and retail outlet in USA. After the success of this store, Vynam launched its online store in 2011, never looking back since then. Today, it is the world's preferred choice for Indian Ethnic Fashion and sets new standards of customer delight every day.

Company Representative

Thumbnail of user subrahmanyamg
Mahesh M.
www.vynam.com
The journey of Vynam began in the year 2009 with the opening of our first wholesale and retail outlet in USA. After the success of this store, Vynam launched its online store in 2011, never looking back since then. Today, it is the world's preferred choice for Indian Ethnic Fashion and sets new standards of customer delight every day.To provide our customers a truly international online shopping experience, we guarantee superior quality and craftsmanship through our range, Supported by swift and secure processes right from purchase to product delivery and beyond.We envisage ourselves as the best online shopping experience for customers worldwide, providing rich Indian artistry through truly international fashion statements. The aim is to source the best of Indian Ethnic Fashion and spread its magic.

How do I know I can trust these reviews about Vynam?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.4
141 reviews
Have a question about Vynam?