Vynam has a rating of 3.4 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vynam most frequently mention customer care, good quality, and online shopping. Vynam ranks 10th among Sarees sites.
I have found it useful. One should appreciate the quality of goods they are delivering at such a low price. If you ask me whether to choose this site for online shopping without any delay I say yes! Go for it...
We have ordered two sarees from vynam and only one saree is received. Despite chasing multiple times for the other saree, there is no response from customer service. Upon contacting on their whatsapp number, the person promised to provide the DHL tracking by evening. He never comes back and don't attend calls or respond to emails again. Beware - Don't be lured looking at the prices and amazing collection they put up. You don't know what you are getting into until you realise how painful chasing these guys is. The website is dodgy. Order tracking option doesn't work and their contact email is useless as no one responds. You only get one confirmation email after the money is paid and no further details on the shipment. Truly a bunch of unprofessional people running the business who miserably fail to keep up the trust of their customers.
Ordered a kanchipuram silk saree last week. Impressed with quality of the saree received little bit late than expected. Looking for more collections in that category. My suggestion to vynam team is try to deliver on time
You will get only order confirmation mail and post that no response will come from customer care. Ordered a saree with complete payment and it's been a month not even a clue of delivery and no reply for refund also. Be ware of this a fraudulent site.
Also I feel positive reviews here are paid one. Because I see so many customer with same issues and when we comment on their promotional posts asking on status- they are clevr in deleting
Alerting all new customers not to trust this site
Dear... Don't trust this people they don't keep up their words, if you order any saree and if you receive it then you are lucky, like lottery. By mistake with out checking the review i straight away place the order, God bless my order...
Ordered a saree worth Rs 4000+(order id i: ******* referenceno: VY*******). After payment was done, I was told to pick a different one from a list of sarees posted in whats app. The second one that was selected costed less than the first ordered saree. 2 issues happened after this, 1. The difference in money was never credited back. 2. The delivered saree was faulty one with visible marks in multiple places. Pictures were sent but customer service kept delaying to take action and subsequently the customer rep stopped responding to follow up messages
Very worst service. Pls don't get fooled. I have ordered a saree by feb 8 after 16 days I received a damaged piece. Then wen I called customer care very poor response no one answered Nd only through msgs they responded. I returned d saree immediately. Till now I din get d product nor d amount. Wen I ask dey tell it's shipped. Nearly more than 20 days. Feeling cheated
I ordered a product on dec 20 2017. Still no email regarding shipping or the order(6596). Already paid the money. NO one lifts the call on the number provided. So irresponsible people. Never ever buy anything here.
I have booked saree on July 7th but not yet received any tracking details till now. Th customer service people dont pick up calls and least bothered about the customer. They are not ready to return my as well as the saree which i have selected is not there currently with them. Please look at website and buy sarees, they are running fake business looking money from the people.
In Sep 2017, I've ordered 1 Saree worth of RS1600. 00 and they never delivered my item and when I contacted them, they are hanging up on me. I've all the email thread(at least 100 emails) with me. Planning to file a police complaint(Theft) on them. They are cheating their customers.
I order a kupadam silk saree on 26/11/2018. Till now i didn't get the product. When i call to vynam they are telling different stories(We got damaged saree and we shipped you saree already).
Past 3 days to i have been asking vynam people to give tracking details but not providing.
On checking and seeing the website was registered in the US, but operating in India, I felt quite confident about ordering. Don't purchase unless you have an Amex that gives you iron clad protection. Unfortunately, I used an Indian credit card. Moreover, the website and their Facebook page also made them seem very trustworthy. But, DO NOT FALL FOR THIS SCAM. After taking my money, I heard nothing back for a long time, neither did I get any response on whatsapp. Finally got a response but nothing useless except false promises of a refund. Now, weeks later nothing. I also noticed they quickly remove any negative comments left on their Facebook page, but refuse to be equally prompt in refunding. They had another Facebook page which they abandoned due to bad reviews. They just changed their name and moved onto a new Facebook page. Their old page
https://m.facebook.com/pages/Srihita-Exports/**************
Sorry for your inconvenience madam, can I get your order details
I ordered on July 1st, They never delivered and never refunded my amount. Recently people responding on Whatsapp, but again they are asking the same questions everyday. I provided the account details couple times but again they are asking the account details. I spent lot of money on calls then the product price. Very frustrating and these people are ridiculous. Can someone advise how to proceed with cybersecurity crime department. Please provide any contact details. Otherwise other people will be impacted like us. This site should be blocked.
These people are fraudsters. I purchased 1lakh worth of products and the quality of their products was less than 40,000 worth. They still owe me money, and I have made at least 500 calls and Whatsapp messages, but they never answer those calls or messages. I am going to give a police complaint on them.
I order a saree online and after 2 weeks they are saying the saree is out of stock and when we asked for money back they stopped responding us. please do not order from them and lose your money. They are big cheaters
Tip for consumers:
we paid 10k for nothing.please don't buy
Collections are exclusive,
Will be happy if prebooking facility is available please consider this because while im purchasing few products in website shown out of stock. Moreover qulaity is good. Keep going
Dear Ms. Saagar.
Thanks for your kind appreciation on vynam.com
Yes we will provide prebooking facility to customers very soon.
Worst service.
No response, the order placed was for a product and totally a different product was sent. The order took 12 days to receive and finally found it was wrong. Contacted via WhatsApp and customer service, has been 10 days no response.
Never buy any products from vynam. This seems to be a fraud site.
I ordered my saree online. They said saree is out of stock and after a month they said it was delivered. I didnt get any product. When i asked about shipping details, they stopped responding. If you buy anything from this cheating people, you lose your money. Dont buy from this fraud website
Collections are exclusive but very limited in stock. Initially liked a saree but it went out of stock before i purchased. Finally got my saree which i liked. Quality is also very nice. Thank you vynam
Purchased a banaras silk sarees for a wedding function. Very happy they delivered on time. Only thing i need to suggest to vynam improve interms of proper intimation of customer whether they are available at destination or not. Little tensed on that delivery day without intimation.
Rest of all awesome service. *******@vynam.com
Dear Ms. Sujatha.
Thanks for your kind appreciation on vynam.com
Yes we definetely accepet your suggestions.
THE customer service. Not responsive. No proper refund or return policies. No on time delivery. We received the product after one month of order and another product we didn't receive and later we were told that the product is not available. We were not even acknowledged of it. We got to know when we reached out to them. In whatsapp also no immediate response.
FRAUD
Horrible customer service, want to file a complaint against them, have taken the money but havent delivered the product. They dont resond quickly and one has to follow up everyday. Neve trust them. Pathetic pathetic people.
I ordered a Ikkat saree for 3800 and they sent a dupatta. They had not mentioned in website that its a dupatta and now they are not accepting returns.
I ordered an other saree for 1850 along with the above purchase. They said its out of stock after 2 weeks and have not returned my money yet. I placed the order around december mid. And till now they did not call me back. They don't pick customers call too. Worst service to customers I have ever seen.
Hi, sorry for the incovenience
Please provide your order id to assure our quick aknowledgment. You will get immediate response incase if your order was not processed with your mentioned details.
Regards,
Team Vynam.
I ordered online saree Nd quality is as expected. I liked the quality Nd colour of saree. They were as expected.
But saree was delivered bit late as proper communication was not made like saree is being weave.
Customer care, responded nicely both in Facebook Nd watsapp.
Positive reviews Nd mostly recommended
Don't get attracted by colorful sarees they post on facebook.
If you want to buy, help those poor weavers available online and on whatsapp and buy there. Do no encourage this website, they cheat big time. If you had a good experience, you just lucked out.
I should have checked the various reviews on google reviews before buying. However, the website looked so real that I didn't suspect anything. However weeks after placing my order I heard nothing back. I emailed them several times and called several times on the number they had provided, but no response. Now I am left with no sari and no refund. I finally got someone who responded to my whatsapp message, but she was of no help either. What the other reviewer said is true. They used to be called Srihita and have terrible reviews on google. Guess the name change was done to move on and catch more unsuspecting people. Really sad that businesses like this cheat people then move on and change their name and then cheat more people.
Good morning MM, you requested for refund with in week of placing order, we already requested it's not possible supplier is shipped the product, once u return the product only we wl refund, daily our customer guys responding your calls and try to convince after you talking so rudly, still we processed your refund, how come it's cheat madam?
Saree was delivered full crushed and was a cotton polyester saree, on the site it mentioned as soft silk saree. When asking them to send me authourisation mail for my return, they said can't accept the return as the material is as per what I paid, we can't give you a higher quality saree in what you paid. And I was not asking that, their site clearly said it is a soft silk saree, their descriptions are misleading and they try to cheat the customers. He even raised his voice telling me that they are trying their best and I am the Only costumer who has a complaint with them! Just take my advice don't buy from them.
www.vynam.com is one of the largest selling Indian Ethnic wear for Women and Kids in the World.To provide our customers a truly international online shopping experience, we guarantee superior quality and craftsmanship through our range, Supported by swift and secure processes right from purchase to product delivery and beyond.
The journey of Vynam began in the year 2009 with the opening of our first wholesale and retail outlet in USA. After the success of this store, Vynam launched its online store in 2011, never looking back since then. Today, it is the world's preferred choice for Indian Ethnic Fashion and sets new standards of customer delight every day.
Dear Ms. Sri
Thanks for your kind appreciation on vynam.com