WalgreensReviews 777

This past weekend, I had ordered photograph prints online to one of your locations for in store pick-up. Later on that day I picked them up without checking the prints and continued on with my day. When I had time to look through the pictures, I noticed that almost all of the photos in my order were blurry or smeared. I honestly do not know how no one noticed these defected pictures since most of them were messed up. I believe this was likely a problem with the ink or printer. I understand that this is a reasonable mistake, but what bothered me was that the employee did not offer to reprint them for me. They should have checked the prints before giving them to me. I have never had a problem with a Walgreens transaction in the past. However, I have had multiple friends tell me similar things have happened to them while using your printing service.

Very good, products came very quickly. Actavis cough syrup, very nice, and affordable. Shipping was very good, packaged very well, reputable company.

Had bought a bottle of Whole Blends Coconut Conditioner & the Leave In Conditioner for my sister. Unfortunately she didn't want this company brand. So I had to return it. I lost the Register Receipt but it was still in the bag with their labels on them. I told the Manager I bought it last week but no longer needed. She then told me that I didn't buy it there & in their records these items were not sold in over a month at their store. Are you kidding me? I just bought it last week. I was given back only $3.00 for one item & the other item they would not take back. I took the items back to another Walgreens with no problem. How dare this Manager of Howell NJ tell me I didn't buy it there! She should get another job. Will never return to the Howell, NJ Walgreens... Very unfair! Beware!

I put in my order on Sunday, 2/19/17. By Friday I still never heard anything about my order with the exception of one email confirmation from the first day that they had received my order. I called them on Friday on my lunch break to find out the issue. They claimed they had called and emailed my doctor but got no response. I asked what number they were using & they told me my cell phone number. That was bull because I never received any calls or email from them. I gave them the correct number & told them to call my doctor immediately before they close for the day. Today is Wednesday, March 1st and they still haven't processed my order! I called this morning to find out what the deal was. They said they have been faxing & calling my doctor with no response. I called my doctor immediately & asked if they received any calls, emails, or faxes from VisionDirect & they said no, they didn't. I called VisionDirect back & told them I wanted them to call my doctor immediately while I hold the line. She said she can't make outgoing calls. I said I want to speak to your manager now. She said there is no manager available now, but I can submit a ticket for one to get in touch with you within 24 hours. I said, no, that's not acceptable! Cancel my order! I have had enough! This is ridiculous! Nobody should be lied to and given the run around just to get a better price!? I would never recommend them to ANYBODY! Horrible service!

Rite Aid pharmacy does not fill your Rx till you show up to pick it up no matter how many days before you call it in. The estimate on their voicemail has no truth to it.
They do not answer the phone and the only way to reach them is call the main store and insist they send someone on foot (they don't answer in store calls either) to get them to call you.
They shorted me on pills on 2 different occasions and when I put it on next-door several others said they were shorted more than once too. They charged me $74.00 for 10 pills(the amount they shorted me). To tide me over till the insurance would pay again.
I had to go all the way to the vice president of pharmacy to get my money refunded.

A few years ago I ended up in the ER with one of my 3 year olds. She ended up needing amoxicillin. So I drove through a Walgreens pharmacy maybe 15 minutes before closing time (on our way home) and the lady was SUPER rude. I had union insurance and she said she wouldn't take it. She also couldn't control the nastiness in her voice or her eye roll.

I had to speed across town and drag my poor sick child into a riteaid (which those people were awesome). They were closing, they didn't take union insurance either, however they said I could pay out of pocket. I asked how much. Do you know what they told me? EIGHT DOLLARS! That lady made me nearly miss another pharmacy for a THREE YEAR OLDS medication for EIGHT dollars! She had pneumonia! I paid more in gas and risked more for a ticket trying to get an EIGHT DOLLAR prescription.

I ordered lenses for three of the four people in the house. One set of lenses was supposedly backordered. When I contacted c. S. I asked if they could ship the rest of the order. They said it would ship in the next few days and would also credit the expedited shipping fee. When the order did not ship in the next few days, I again contacted c. S and they said they would have the lenses the next day, would ship them overnight for free and I would have them. They did ship them late the next day but shipped them Fed ex 3 day which actually took 5 because of a weekend. In short, it took 16 days from order to receiving. I ordered another set of lenses one day after the first order and with standard shipping it only took 5 days total. At every contact with c. S. they assured me that the lenses were available and shipping the next day. I was lied to repeatedly and if I would have known it would have taken over 2 weeks, I would have cancelled my order and taken my business elsewhere.

Placed an order for 4 boxes of contacts. They took a few days to verify my prescription. Expected this. Then they said my doctor refused to give the prescription. Called doctor, they faxed it over. Few days later I get another email saying they can't fill my one year supply of contacts because I had my exam a month and a half ago and a year supply would go over the expiration date but they'd "call my doctor to get an extension" and it'd take a few more days. I've been wearing contacts for 15 years and I'd never heard of such a rule. I just had my exam for goodness sake! But, I thought, maybe there's some new law I didn't know about and they said they'd still get the contacts out in a few days. Why would the lie? They like money, right? After days of waiting for a response, I sign into my account to check the order and they cancelled it! I write an email asking what happened and they repeat the prescription expiration BS and say I'd have to start the order all over again! Wtf!? I found a competitor that was the same price for my brand of contacts and I called my doctor before I even placed the order to make sure this whole thing wouldn't happened again. To my surprise, they tell me there's no such rule limiting how many boxes of contacts I can buy and I can purchase right up until the date the prescription expires, hence the whole point of an expiration date! Vision Direct blantly lied to me, for reasons unaware to me. Save the hassle. Go somewhere else. I went to Lens.com but I don't care where you go. Just anywhere else.