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California
107 reviews
581 helpful votes
Follow Jeremy G.
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I've found Vision Direct to be slightly cheaper than 1800contacts and the other major competitors when it comes to ordering Acuvue Contacts - make sure you always get at least 15% off and free shipping (there are coupon codes they email out if there isn't an offer on the site itself). Much cheaper than getting them from your optometrist. Only downside is they send you a lot of annoying emails, but I have otherwise found them to be reliable and cheap.

Date of experience: January 19, 2010
California
1 review
0 helpful votes
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My order took forever to arrive. After opening one of the jars of gummy vitamins, my daughter noticed there was a big blob of melted gummies on the bottom. Yuck. How on earth could anywhere be hot enough to melt these things and especially coming from New Jersey? Knowing from the past that they don't accept returns on opened products I'm out the $ for it. Even if it hadn't been opened why would I want to pay postage and a restocking fee? Won't be using them again.

Date of experience: April 18, 2014
Nevada
10 reviews
28 helpful votes
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Love this site
January 20, 2016

They have so many different choices, it's absolutely amazing. My first order with them was shipped over night, others I got within like 3-4 days. One weird thing that happened though, I recived someone else's order. So I contacted them asking what to do after explaining the situation, they told me if I'm unsatisfied I can mail it back, on my dime, even though it wasn't something I bought. I just felt bad for the person who never got their package.

Date of experience: January 20, 2016
Washington
2 reviews
3 helpful votes
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Tumwater Walgreens
March 5, 2022

Great place to stop for high prices, long lines and rude employees. The final straw was after a trip to urgent care I took my prescription to Tumwater Walgreens. The pharmacist said "I can't read this!" I said ok... maybe you could call over to urgent care and speak with the doctor. She replied "No! You need to go back over there and have him write this legibly!" Like she was a 4th grade teacher turning down my child's homework. I asked "you want me to drive 30 minutes across town, wait in the waiting room for an hour and then drive back here?" She said yes. I took my prescription to Walmart. The pharmacist over there couldn't read the doctor's handwriting either but he made a phone call and in less than a minute had the situation under control. Tumwater Walgreens has steadily gone down hill for years and is. Ow an absolute disgrace. I'm sure they will be closing, like many other Walgreens, very soon.

Date of experience: March 5, 2022
Washington
2 reviews
11 helpful votes
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Fraud, stay away
October 25, 2016

Dermastore charged me twice without permission I should have read all these negative reviews before I ordered from them, you will go through hell as I did,. You better stay away from this company, otherwise you will have horrible feelings and ripped off like Nigerian scammers online, this company is very sneaky, dishonest, bad customer service and they will bait you with discount code to get more money from your pocket, buy from other company. Also Thier products are outdated. I asked for unregistering my email from thier list, but They keep sending me ad with different email address illegally,

Date of experience: October 25, 2016
California
15 reviews
52 helpful votes
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Excellent service
September 13, 2016

I have trouble finding vitamin D in 5000 mg. So I went to their website and was very pleased with the variety I could find, and the quick delivery. Very pleased with everything, website is very easy to navigate, excellent selection and very prompt delivery, free shipping on top of all, to me is very important since those charges can add up.

Date of experience: September 12, 2016
District of Columbia
1 review
1 helpful vote
Follow RAY A.
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Took them from receipt of my RGP order on 11/20/2014 until Dec 2,2014 to complete the order. Got my two pair three days later. The price of $66 a pair with the discount included shipping. Good price. I expected faster service but since I was not in a major hurry it was ok. People on the phone are quite nice as are the supervisors who kept checking to see what the delay was about. All in all I am satisfied. Their web site is effective.The vials they ship the lenses in are a new idea (to me) and keep the lenses wet. So far the prescription seems accurate. I would recommend them. They say they are affiliated with Walgreen's so that should assure us somewhat.

Date of experience: December 5, 2014
California
3 reviews
20 helpful votes
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Found!
August 16, 2016

I have used this site often. They usually have what you are looking for at a reasonable price. Shipping is quick. Unless the item has liquid and it takes a couple days longer. I really like the site and I have used it much. Very helpful staff.

Date of experience: August 16, 2016
Michigan
2 reviews
2 helpful votes
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Be sure to read their return policy before ordering - very rigid. Basically, if you open the package you own it. They do not stand by their products whatsoever! Purchased dual Febreze NOTICEables in the Gain Scent that give both my wife and myself headaches. No options to return or receive another scent.

Date of experience: June 29, 2014
Nevada
1 review
1 helpful vote
Follow Rose H.
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We attempted to pickup orders in the last month and both times they cancelled it claiming a "system error". The 1st time the manager claimed he had never done a pick up order. This time the manager said that if we didn't "like it we could order from another store" and hung up on me. This happened at store #5014. The manager also claimed that all my coupons could be put back on the system. NOT TRUE! Once you use them they are gone for good. It's a fiasco. This manager was rude and childish and offered no resolution other than to reorder at 8pm at night like we can just run down there again. I think Walgreens needs to train their managers in customer resolution instead of hiring managers that treat customers bad just because we were a little upset our order gets canceled twice. Last time we spent 2 hours trying to Fix the mess and this time I wastes time on the phone with a manager that was rude. Crystal. That's all I need to say about this. I will never try pick up orders again.

Date of experience: December 10, 2020

Overview

Walgreens has a rating of 2.2 stars from 680 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walgreens most frequently mention customer service, next day and store manager. Walgreens ranks 2nd among Pharmacy sites.

service
165
value
135
shipping
81
returns
67
quality
121
+28