Walgreens

Dropped off rx was told it would be an hr. No one ever called so when I called to check on it an hr later I was told there was a problem with my insurance. No one ever called to say there was a problem and the problem was the girl who took my card and rx never put the insurance info in the system. So now here I am with her telling me it will be another hr before they can fill my rx. She was very rude and I am in so much pain to have to suffer over their mistake.

My doctor wired over my script on Monday morning. Stopped in late Monday afternoon, was told if I care to wait, they will have it ready in 10 minutes. I said I would just stop back. Went back Tuesday morning, again, I was told I can wait 10 minutes and they will have it ready for me. Mid afternoon went back, but this time I was told if I could wait 20 minutes, they would have it ready. I again said I would stop back. Hopefully this time they will be able to pull their heads out of their a$$e$. Now it is Wednesday morning, nothing!

Well organized and stocked. A very useful store bogged down by underpaid, undertrained, unhappy employees. I go where they remember my name, even though I spend a little more I think, I like it when I am known in such a personal business as a pharmacy. Let me make it clear that it is the pharmacy that I am rating. The Walgreens store is good, the pharmacy OK. Isn't it the pharmacy that makes us decide where to go for a "drug store"?. This comes from a customer of over 50 years.

My husband has his insurance card that covers the OTC items in the store. Yet everytime he gets his items that are clearly marked OTC and takes them through the checkout it will say they are not OTC. Then at that point he has to pay out of pocket or have them take it off. So to make matters worse they have to void everything by ringing everything up again. Just to rescan the items again. It makes no sense to me. Even when we tell the cashier to take off anything not OTC. They just don't listen.

What a fiasco! After two days of waiting for my contacts that I paid a premium price to have shipped overnight, I received an e-mail from customer service telling me they canceled my order because my doctor informed them that I am not a patient there. What bozos - I uploaded my prescription w/ the order. But they cancel the order and then tell me two days later. This place is the worst! Don't use them - they are guaranteed to leave you frustrated and blind as you wait.