business logo of Walgreens
How would you rate Walgreens?
grey star
grey star
grey star
grey star
grey star
New Jersey
1 review
0 helpful votes
Follow Bruce P.
Unfollow Bruce P.
Send Message
Share Review
Report Review

Pharmacy
June 28, 2021

I DONT WANT TO SAY DONT USE WALGREENS PHARMACY, JUST DONT USE IT IF YOU CANT GET MARK TO FILL IT. ALL THE REST ARE INCOMPETENT OR INCAPABLE NOT SURE WHICH

Date of experience: June 28, 2021
1 review
1 helpful vote
Follow Brett R.
Unfollow Brett R.
Send Message
Share Review
Report Review

Excellent price, excellent customer service, order is always correct. All this for about 3 years now.

Date of experience: April 8, 2019
1 review
0 helpful votes
Follow Mitchell P.
Unfollow Mitchell P.
Send Message
Share Review
Report Review

Thank you
April 12, 2019

Honest company, legitimate product, fast shipping! Excellent products and service.
Great service! Thanks you so much!

Date of experience: April 12, 2019
Illinois
1 review
9 helpful votes
Follow Connie M.
Unfollow Connie M.
Send Message
Share Review
Report Review

I have never felt the need to SLAM a company online via a review UNTIL NOW. Ordering from Vision Direct has been a TERRIBLE experience. I had to call 4 times over the course of 3 weeks because my order was not being processed. I was patient until now and I feel the need to write this review. All that was needed was to verify my prescription from my eye doctor's office. Vision Direct said the number I gave them was incorrect BUT it was correct. Each customer representative I talked to even Googled the number & found it was correct. They said when they called it would just ring and ring. NOT TRUE. EVERY TIME I call I am able to talk to a representative at my eye doctor office almost immediately. One Vision Direct rep told me to try faxing the verification. I asked my eye doctor's office fax the verification of my prescription but it would not go through. I called Vision Direct and the customer representative told me their fax was actually down at the moment. Pointless road bumps like this KEPT HAPPENING for 3 WEEKS. Vision Direct may have decent prices but the SERVICE IS TERRIBLE. I have NEVER left a negative review online for a company or dealt with such a hassle like I did with Vision Direct. Stopping the review now b/c it is getting too long & you get the point.

Date of experience: September 5, 2014
Michigan
4 reviews
21 helpful votes
Follow Regina F.
Unfollow Regina F.
Send Message
Share Review
Report Review

My daughters & I are on a four day trip to Memphis.Our first night when we arrived we went on a mile walk to the closest Walgreens & bought a case of water & some other snacks to keep in the hotel room. We went back the next day to pick up a few toiletries that we realized we had forgotten. I needed to use the restroom as I am on a diuretic. There were two 30ish-year-old African-American ladies working & when I asked them where the restroom was they told me "we don't have a restroom."I told them it's illegal not to have a restroom. She said that we don't allow anybody but employees To use the restroom. I am a retired physician I have heart problems and I'm on a diuretic for which I need to take water pills. She told me I can walk across the street and go to the café and see if they would let me use their restroom. I am not going to walk into a place where I have no intention of buying anything and use the restroom. I hope somebody loses it one day and urinates defecates or vomits on their floor and they have to clean it. This hotel was located on the corner of North Main in downtown Memphis Tennessee.

Date of experience: June 1, 2019
New York
1 review
2 helpful votes
Follow Oussama m.
Unfollow Oussama m.
Send Message
Share Review
Report Review

Not 24 hours
March 20, 2022

Not waste your time to come to this store late night, 2395 John F. Kennedy Blvd, Jersey City, NJ *******

Date of experience: March 20, 2022
Canada
2 reviews
1 helpful vote
Follow Clint B.
Unfollow Clint B.
Send Message
Share Review
Report Review

Like it
April 12, 2016

This is a drug store where you can find almost everything you need. The shipping is very fast. Wouldn't mind to get bigger discounts though

Date of experience: April 12, 2016
Pennsylvania
1 review
1 helpful vote
Follow Susana B.
Unfollow Susana B.
Send Message
Share Review
Report Review

I like it but wish they were located somewhere other than NJ. I prefer sites where I can get a break from sales tax (after tax taxes).

Date of experience: December 18, 2009
Canada
7 reviews
93 helpful votes
Follow Linda W.
Unfollow Linda W.
Send Message
Share Review
Report Review

Every order has been shipped as promised - I don't need the extra emails from them - but will buy from them in the future. Prices very good, too.

Date of experience: January 19, 2016
California
2 reviews
1 helpful vote
Follow Suzanne I.
Unfollow Suzanne I.
Send Message
Share Review
Report Review

I am using walgreens for a long time, i never faced any issue with the product quality or price. A Genuine store!

Date of experience: March 10, 2018
Arizona
1 review
0 helpful votes
Follow Debra D.
Unfollow Debra D.
Send Message
Share Review
Report Review

Took my elder mom and I'm a disabled vet to Walgreens in Vancouver Washington Cascade Park long story short they wouldn't take walk ins so I said if you put a sign up saying no walk in appointment only then I would not have waited in line or waited to talk to pharmacist to se if my elder mom could get one TB vaccine that she gets every 10 years that either put a sign up and let the doctors know you don't take walk ins it's by appointment only the managerTina Kunukel called police on me kicked me out of store for good my mom has been getting her meds and vaccines there for over 40 years when it was called hi school pharmacy She was aggressive and hostile towards me being a black women to have a person threaten me with the police caused me to have a medical event I was lucky to have the Vancouver Firefighters show up they escorted me and my mom to our car as they assured me this out of control store manager would not follow me and continue to verbally attack me with police and to never be allowed back in her store and she made that clear and she would not stop attacking me and following me until the firefighters came thank you firefighters but I have been trying to talk to a district manager and it's a nightmare trying to get a hold of someone who is above this out of control store manager please help

Loading...
Date of experience: December 2, 2022
Illinois
1 review
0 helpful votes
Follow Dominic D.
Unfollow Dominic D.
Send Message
Share Review
Report Review

Daniel
June 14, 2023

He was a really good help he helped us find things. He can get people to make their days and I love how nice he is

Date of experience: June 13, 2023
Georgia
1 review
0 helpful votes
Follow Stephan P.
Unfollow Stephan P.
Send Message
Share Review
Report Review

I am a recent kidney transplant recipient and because of my BCBS Insurance I am dictated to get the majority of my anti-rejection meds through Walgreens. I have had so many issues with the Pharmacy located on Chapel Hill Road in Douglasville, GA with getting medications in a timely manner. I placed an order on July 15,2022 and since the Pharmacy had not notified me that my order was ready, I stopped by on July 18th at 9:30 a.m. to check on the script and I was told by one of their pharmacy technicians that my medicine was short filled because they didn't have enough pills in stock and the remainder of the order would be in the next day. I actually gave them two extra days but when I didn't hear from them again, I called the pharmacy on July 22nd and was put on eternal hold and was then told that they still didn't have enough pills in stock and they would be in on today, July 25th. Still as of 10:00 p.m. tonight there has been no communication from the store. I filed a complaint with the Walgreens Corporate Complaint Hotline on Friday night and still I haven't heard anything from the Pharmacy Manager, Store Manager nor the District Manager. These non actions really show me what I have known for a long time that they don't care about customer service nor the health of their customers. Once again I remind you that I am a recent kidney transplant!

Date of experience: July 25, 2022
Delaware
3 reviews
1 helpful vote
Follow Sonay B.
Unfollow Sonay B.
Send Message
Share Review
Report Review

Great customer service
December 22, 2016

I love Drugstore merchandise and prices! The employees there are dedicated and hardworking team working overtime to beat the Holiday deadlines!

Date of experience: December 22, 2016
Georgia
4 reviews
31 helpful votes
Follow Linda R.
Unfollow Linda R.
Send Message
Share Review
Report Review

Walgreens allows cashiers to refuse to sell condoms to avoid pregnancy and contracting STDs, based on their so-called religious beliefs. Shameful.

Date of experience: July 12, 2022
1 review
1 helpful vote
Follow Gherardo F.
Unfollow Gherardo F.
Send Message
Share Review
Report Review

I have had no problems. They always answer all my questions.
I have ordered twice with them and everything was fine.

Date of experience: April 18, 2019
GB
2 reviews
10 helpful votes
Follow Thomas W.
Unfollow Thomas W.
Send Message
Share Review
Report Review

Best
August 28, 2015

In my area no one is better than this drug store. We can buy almost every drug that exist in this world here at Drugstore.com

Date of experience: August 28, 2015
Wisconsin
17 reviews
27 helpful votes
Follow L M.
Unfollow L M.
Send Message
Share Review
Report Review

I love these folks, I have ordered from them many times and have had no problems, good products as well.

Date of experience: February 2, 2016
Michigan
10 reviews
18 helpful votes
Follow Donna H.
Unfollow Donna H.
Send Message
Share Review
Report Review

Never had a problem with Drugstore.com. Items are shipped and received intact, safely packed and arrive in a timely manner.

Date of experience: February 12, 2017
Ireland
13 reviews
32 helpful votes
Follow SHIRL H.
Unfollow SHIRL H.
Send Message
Share Review
Report Review

IT is convenient but there is no cost savings. Shipping is only good if your are buying a large quantity

Date of experience: March 6, 2015

Overview

Walgreens has a rating of 2.2 stars from 772 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walgreens most frequently mention customer service, next day and store manager. Walgreens ranks 2nd among Pharmacy sites.

service
165
value
135
shipping
81
returns
67
quality
121
+28