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How would you rate Walgreens?
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Illinois
1 review
0 helpful votes
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$#*!ed workplace
March 22, 2022

Everyone at Walgreens is $#*!ed. Only work there if you are $#*!ed. Terrible service.Don't trust thier $#*!.

Date of experience: March 22, 2022
1 review
1 helpful vote
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Great products, prices, and fast shipping! Excellent service. Prompt delivery. Great site to get all your meds.

Date of experience: May 9, 2019
New Jersey
7 reviews
9 helpful votes
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No problem!
June 29, 2017

Ordered skin care products from Walgreens with no problem. Products came on time and in good condition.

Date of experience: June 28, 2017
Arkansas
2 reviews
0 helpful votes
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Medical
January 18, 2021

Reminders, delivery, pricecheck - they have these. A very convenient store to get the medications you need and not to worry anything goes wrong.

Date of experience: February 10, 2017
Nebraska
1 review
0 helpful votes
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Bad Customer Services
September 3, 2022

At 7:50 PM on Friday, September 2,2022, I, William Bailey, a retired military officer, visited Walgreen at 5975 WEDDINGTON RD, Matthews, NC ******* – to speak with the pharmacist. Instead of communicating with the pharmacist standing there, Wendy addressed me in a very unprofessional manner. The pharmacist refused to read my document to update my shot record for international travel on Sunday, September 2,2022. These shots were given at Walgreen, and I was trying to get all my shots records updated on a yellow-shot record card. The team at this location does not understand that Walgren is a corporation, and we, as customers, should be able to go to any Walgreen and get the same quality of services.

Then Wendy closed the pharmacy secure windows in my face. I knocked on the door and the pharmacy, and Wendy refused to open to door to address my concern. Another employee opened the door and asked if she could help me, and I asked her what the lady's name doing all the talking, and she said, Wendy.
I then went to the front and asked to speak with the manager. The clerk stated that the manager was in the back and said there was nothing they could do to assist me or address my concerns. This is when I came home and called customer service and wrote this letter.

Date of experience: September 3, 2022
Michigan
1 review
2 helpful votes
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WHILE IN LAS VEGAS MY SON AND FRIEND GOT SICK WITH FOOD POSINING I NEEDED THINGS TO KEEP THEM HYDRATED THE WALGREENS AT 3339 LAS VEGAS BLVD WAS AWSOME THEY HELPED ME FIND EVERYTHING I NEEDED AND THE PHARMACH WAS OPEN ALL NIGHT TO GET PERSCRIPTIONS. ALL STAFF WAS FRIENDLY AND THEY HAD EVERTTHING YOU COULD WANT.

Date of experience: October 16, 2016
1 review
0 helpful votes
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Great place to order at super low prices. I was hesitate the first time, but found it to be a great experience. Thanks

Date of experience: April 10, 2019
Maryland
10 reviews
54 helpful votes
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My booster not available
December 22, 2021

How do you not have Pfizer boosters available, for any date, for a 25 mile radius? Rite Aid, Walmart and CVS do. Ridiculous.

Date of experience: December 22, 2021
Illinois
1 review
2 helpful votes
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VERY DECEIVING the website is cluttered with offers and discounts, but you don't realize your item is excluded from any discount until after you pay. Very Poor practice.

Date of experience: December 11, 2014
Illinois
1 review
0 helpful votes
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Money is good
June 20, 2021

Love taking surveys and looking at different thing. So much fun & easy to do. I try to get more people to do it.

Date of experience: June 19, 2021

Overview

Walgreens has a rating of 2.2 stars from 680 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walgreens most frequently mention customer service, next day and store manager. Walgreens ranks 2nd among Pharmacy sites.

service
165
value
135
shipping
81
returns
67
quality
121
+28