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Washington
2 reviews
2 helpful votes
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They understaff their pharmacies and general stores alike - make employees work like slaves who are unable to provide adequate service to customers - so lots of unhappy, belligerent customers. The whole idea that Bartell is about customer service and "the most loved drugstore in the NW" is laughable. It may have been once upon a time but not today. Service is lacking, quality is low and prices high. There is no support from the ruthless senior management team. The initial training/indoctrination is a farce. All lip service to their legendary claim of fame as "the most loved drugstore in NW" and customer service. I was deceived by the DM and outright lied to about the store I was assigned to. Then one of my techs quit for family reasons and she was not replaced. Then my staff RPh got transferred. We were left understaffed for much of the 10 weeks I worked there, some days with no tech at all or PA for hours in a pharmacy doing from 1400-1650 scripts a week. Every staff is overworked, unhappy, stressed and looking for other jobs. I had only 5 days of on-the-job training despite being told I would train for 3 weeks. I challenged the DM several times about this untenable situation and she fired me just as she fired the previous manager, Joe, who by all accounts was a very good manager, but dared complain about being cheated out of his bonus by the company. That was right after that event that the then CEO quit! Today, they can't keep staff or hire enough to properly staff existing stores but they are opening 2 new ones which may well turn out to be their undoing! Forget this company unless you love a stressful, unhappy, and toxic work environment but, if you are foolish enough to take one of their many vacant positions (83 now), don't expect to be paid well nor get a bonus, although they use the bonus as a carrot to entice unsuspecting applicants. This is no longer the "Beloved Bartell Drugs" of yesteryear! It is a very badly managed operation with a multitude of confusing and redundant systems, making it very inefficient. Too many ruthless chiefs with too few and overworked rank and file employees from PA's to RPh. I suspect they are experiencing financial difficulties. No store security of any kind so they get robbed blind daily. They would rather watch their employees than watch customers who rob them.

I wish I had read reviews and gone to the store to talk to the staff before accepting the "worse job" I ever had! I love my job as a professional pharmacist but within weeks of taking this job, I hated it, and the company's unresponsive and delusional management. For employees, it doesn't get any worse than Bartell Drugs.

Date of experience: August 25, 2017
Texas
3 reviews
5 helpful votes
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Most Help
August 10, 2016

What other computer company actually gives you great free support when you need it.

Date of experience: August 9, 2016
Austria
3 reviews
1 helpful vote
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Pleased
November 10, 2016

Prices are quite affordable, no downside. No hidden charges. Ordered twice and am pleased

Date of experience: November 9, 2016
New Jersey
2 reviews
3 helpful votes
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They were condescending rude and misrepresented the problem with the order. Stay away!

Date of experience: April 30, 2015
Virginia
5 reviews
3 helpful votes
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It is cool.
November 12, 2015

Really like the site and get the required information in a while.

Date of experience: November 12, 2015
New York
3 reviews
4 helpful votes
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Easy to transcat
April 7, 2016

Thank you for making my life and my family's so much easier.

Date of experience: April 7, 2016
Georgia
13 reviews
37 helpful votes
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The website is easy to navigate. Prices were average and the items ordered were shipped promptly.

Date of experience: November 27, 2012
China
2 reviews
9 helpful votes
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As the people said, it really like the one as we want! Cheap and good.

Date of experience: February 8, 2010
Illinois
3 reviews
2 helpful votes
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I have had mixed opinion about it. Because i found it is near to good.

Date of experience: August 10, 2015
Arizona
2 reviews
10 helpful votes
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You can get almost anything that you get at your neighborhood drugstore right here at this site.

Date of experience: May 20, 2015

Overview

Walgreens has a rating of 2.2 stars from 772 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walgreens most frequently mention customer service, next day and store manager. Walgreens ranks 2nd among Pharmacy sites.

service
165
value
135
shipping
81
returns
67
quality
121
+6