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WalkOnBeach has a rating of 4.0 stars from 372 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WalkOnBeach most frequently mention good quality, and quick delivery. WalkOnBeach ranks 12th among Swimwear sites.
Proactively asks for customer feedback
This company responds to reviews on average within 22 hours
6,817 reviews
The product fit as expected for the size I purchased. Loved the way it had a built in bra type for being a tank top Have tried many others and this one by far is the best. If your not looking for a snugger fit bathing suit, and are a bigger sized person like I am, I'd recommend going a size up from what you'd normally wear.
I ordered three swimsuits and need to return them. I am skeptical because there is no phone number to contact this company in case there are problems. They make it so you have no recourse. The package arrived while I was already on vacation, taking longer than the expedited shipping time frame. No tracking info available on when it arrived. I am not impressed and will not be recommending them to anyone.
I ordered three swimsuits and need to return them. I am skeptical because there is no phone number to contact this company in case there are problems. They make it so you have no recourse. The package arrived while I was already on vacation, taking longer than the expedited shipping time frame. No tracking info available on when it arrived. I am not impressed and will not be recommending them to anyone.
The product fit as expected for the size I purchased. Loved the way it had a built in bra type for being a tank top
Have tried many others and this one by far is the best. If your not looking for a snugger fit bathing suit, and are a bigger sized person like I am, I'd recommend going a size up from what you'd normally wear.
LOVE this suit!
Dear Kaufmann, thank you for your feedback and your lovely words about our bathing suits.
WalkOnBeach aims to provide customers with high-quality, beautiful style and low-cost products. We take pride in giving outstanding service to each customer and are committed to providing them with products of better cost performance. In addition, WalkOnBeach embraces different figures. We've spent years designing and perfecting the fit for diverse body types. If you are not sure about your size, you can send a request to our customer service, they'd be more than glad to offer customized suggestions.
It's also our honor to have your recommendation. If you need any further assistance, please contact us.
I absolutely love these swim bottoms! The fit is perfect—snug enough to stay in place but still super comfortable. The material is high-quality, feels great against the skin, and dries quickly. The design is flattering and the color hasn't faded even after several uses in both the pool and the ocean. Plus, they pair beautifully with all my favorite swim tops. Highly recommend these to anyone looking for a stylish and durable swim bottom!
FINAL SUMMER SALE
Dear Aka, thank you for taking the time to review your experience.
We take the quality of our suits very seriously. Our production department also works hard to make swimsuits as consistent as the size guide. It's glad to know we hit the mark for you. What's more, there are lots of different designs for swimsuits on our website. If you ever have any queries when buying from us, please do feel free to get in touch to discuss. We're always here to help.
Thank you again for your support! If you need any further assistance, please contact us.
The bikini exceeds expectations with its superb quality and comfort. The material is soft yet durable, making it perfect for beach activities. Its flattering fit enhances natural curves beautifully. The trendy design is eye-catching and stylish. Even after multiple uses and washes, the vibrant colors remain intact. Ideal for anyone seeking both fashion and functionality in their swimwear. This bikini is a must-have addition to any summer wardrobe!
Perfect new in
Dear Ennio, thank you for your feedback and your lovely words about our bathing suits.
WalkOnBeach aims to provide customers with high-quality, beautiful style and low-cost products. We take pride in giving outstanding service to each customer and are committed to providing them with products of better cost performance. In addition, WalkOnBeach embraces different figures. We've spent years designing and perfecting the fit for diverse body types. If you are not sure about your size, you can send a request to our customer service, they'd be more than glad to offer customized suggestions.
It's also our honor to have your recommendation. If you need any further assistance, please contact us.
I recently took advantage of the buy three, get one free swimsuit deal, and it was fantastic! The swimsuits are high-quality, with a perfect fit and superb comfort. Each design is trendy and vibrant, ideal for any beach or pool outing. The free swimsuit added incredible value to my purchase. I loved being able to choose from various styles and colors. The shopping experience was seamless, and customer service was excellent. I highly recommend this deal for anyone looking to refresh their swimwear wardrobe!
BUY 3 GET 1 SALE ITEM
Dear Shultruth, thank you for taking the time to leave us a nice review!
We are committed to providing efficient logistics service for all of our customers. Our shipping carriers do perform better than we expected sometimes. What's more, WalkOnBeach strives to offer quality and stylish swimwear with nice fit. Glad to know we have met your expectation! Your recognition of our products and service is our driving force. We will keep working hard to provide you with a better shopping experience in the future.
Thank you again for your support! If you need any further assistance, please contact us.
I recently purchased this one-piece swimsuit and couldn't be happier with my choice. The fit is incredibly flattering, hugging my curves in all the right places. The fabric feels high-quality and is both comfortable and durable. I love the stylish design, which is both chic and timeless. It's perfect for swimming or lounging by the pool. The vibrant color hasn't faded even after several washes. Overall, an excellent buy that I would highly recommend!
From INS AD
Dear Pu, thanks for your great review.
It's glad to know that you found nice bathing suits at a good price at WalkOnBeach. WalkOnBeach is striving to make excellent products with competitive price. Our design department works hard to make swimsuits as consistent as pictured and described.
We're also doing our best to deliver each package within the promised time frame. Meanwhile, we are aiming to provide the best service to all customers. Our customer service team is working hard to help all of our customers solve their problems in a timely manner. We really can't wait to welcome you back to our website.
Thank you again for your support! If you need any further assistance, please contact us.
Very happy with your service and Bathers.
This is the second pair of bathers I have brought from you,and they fit perfect.
I will definitely be buying more.Thank you
I have brought bathers before and was very happy
Dear Gaye, thank you for taking the time to leave us a nice review!
We are committed to providing efficient logistics service for all of our customers. Our shipping carriers do perform better than we expected sometimes. What's more, WalkOnBeach strives to offer quality and stylish swimwear with nice fit. Glad to know we have met your expectation! Your recognition of our products and service is our driving force. We will keep working hard to provide you with a better shopping experience in the future.
Thank you again for your support! If you need any further assistance, please contact us.
I was very pleased with everything but the delivery time. However, once I sent and email to inquire about what was taking so long I then received them the next day.
A friend told me about it.
Dear Maurer, we are truely grateful for your 5-star rating!
That's how much your review means to us all. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right.
WalkOnBeach strives to offer efficient logistcs services. Glad to know we have met your expectation! WalkOnBeach is also committed to providing quality products with nice fit. Your recognition of our products and fit is greatly appreciated. We will keep up the good work and provide better products and service in the future. Come back and visit our website again soon!
If you need any further assistance, please contact us.
Online ordering was user friendly. Initial emails were confusing. I was told that my order would arrive in a few days and told to reply in 48 hours if I didn't recieve my purchase. That turned out to be untrue. However, I was happy with delivery time a week later. I love the merchandise but I was glad I ordered a large instead of my usual medium. Great product and large variety of styles.
Nice style and good ratings.
Dear Dee, thank you for your feedback and your lovely words about our swimsuits and service.
We are so happy to see that you have been enjoying your experience with us. WalkOnBeach aims to provide customers with products of nice designs, high-quality and affordable prices. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!
To meet the demands of every customer is the goal of the whole WalkOnBeach team. We'll keep working hard. Come back and see us soon.
Slow delivery, it took way too long to receive my order. This is ridiculous that you need 50 characters when you have said what you need to. Poor!
I loved the suits!
Dear Joan, thank you for bringing your concern regarding our transportation times to our attention. We sincerely apologize for any inconvenience this may have caused you.
We are committed to providing the best service possible and are actively reviewing our transportation processes to identify areas where we can improve and expedite delivery times.
Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns. Please rest assured that we are working diligently to ensure a more efficient and timely transportation service in the future.
If you run into any issues, feel free to drop us an email at service@walkonbeach.com
I have never received this bathing suit. It should have been here at least two weeks ago. I am very disappointed.
They told me to wait, that delivery is slow. That has been a waste of time.
I liked the picture.
Dear Terry, thank you for bringing your concern regarding our transportation times to our attention. We sincerely apologize for any inconvenience this may have caused you.
We are committed to providing the best service possible and are actively reviewing our transportation processes to identify areas where we can improve and expedite delivery times.
Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns. Please rest assured that we are working diligently to ensure a more efficient and timely transportation service in the future.
If you run into any issues, feel free to drop us an email at service@walkonbeach.com
WARNING: DO NOT PURCHASE MERCHANDISE FROM THIS WEBSITE
I purchased 2 swimsuits from this company which appeared identical to the exact same swimsuits from Boston Proper (same models, same photos). This an overseas drop ship company. I received the merchandise with NO TAGS at all, loose threads everywhere, inferior material, and off sizing. This is knock-off merchandise. I emailed them 4 times for a return authorization, provided 6 pictures, and they have ceased communications. STAY AWAY AND BUY ELSEWHERE!
Dear Myra, thank you for bringing this to our attention. We sincerely apologize for any discrepancy you've noticed between our garments and the model images.
Ensuring our products meet our customers' expectations is of utmost importance to us. We appreciate your feedback and will certainly investigate this matter further to address any inconsistencies.
If you have any specific concerns or would like to provide more details, please feel free to share them with us. We are committed to ensuring your satisfaction with our products.
Thank you for your understanding and patience.
CAUTION: I ordered a swimsuit (shown in the attached image) from Walk On Beach. My account was charged immediately + $23 for shipping. Note that I placed the order through an account I created on their website with my e-mail address, >> I never received a confirmation receipt (first red-flag) Later, I received an email prompting me to finish my order that was supposedly still in my cart (indicating they had my correct email address)! After 10 days with no delivery, I contacted Walk On Beach Customer Support using the email provided. Only then did I receive an apology email suggesting I should try ordering something else (seriously! I was already on the beach with an old bathing suit).
Additionally, when I tried to log into my account to track my order after 10 days, I discovered my account did not exist with them: attempted to reset my password failed as their website did not recognize my email address?!
This entire experience was unprofessional to say the least, and felt suspicious. As a result, I canceled my credit card and had it replaced. I strongly advise caution when dealing with this business and its questionable practices.
Tip for consumers:
A very questionable business and pratice.
Products used:
i never waited to find out if I will be refunded: cancelled my card, and asked the bank to return the money
Hi, Erna! We are sincerely sorry for what happened.
We can confirm that all orders with successful payment will receive order confirmation emails. If you do not receive an order confirmation email, it means that your payment has not been successful.
Only for orders that have not been successfully paid, our system will automatically send customers an email reminder of abandoned shopping carts.
If you have any objections to your order, please provide us with your email address and we will provide you with a payment failure certificate.
We treat every customer seriously with an honest and trustworthy attitude, and hope that your problem can be solved as quickly, truly and effectively as possible.
If you need any further assistance, please contact us.
Read trust pilot reviews before ordering, I can guarantee after reading all of those reviews, including mine and my total horror of an experience, that you wouldn't order from this company. Total scam!
Tip for consumers:
Please read trust Pilot reviews for a very correct and honest opinion of the company which I used and now totally which I’ve never even seen them on the website
Products used:
None of the products, the refund policy is none existent so stuck with unwanted items total scam
Dear Debra, thank you for taking the time to share your concerns regarding our return policy. We genuinely understand your dissatisfaction and appreciate your feedback.
Ensuring customer satisfaction is paramount to us, and we take all feedback seriously. We will carefully review your points and assess our return policy to ensure it aligns with our commitment to providing exceptional service.
If you have any further questions or suggestions, please don't hesitate to reach out. We are here to address your concerns and improve our services to better meet your needs.
Once again, we appreciate your feedback and look forward to serving you better in the future.
I placed an order on May 2nd. Still no product. 2 different tracking numbers. Several emails and they just keep repeating themselves. And they will not refund or replace. Telling me I should file a claim. Me? You should file the claim. I don't know where it was shipped from!
Products used:
None!!
Dear J B. We are sorry for this inconvenience and empathize with your frustration but we are happy to look into this matter.
Thank you for reaching out and sharing your concerns about our return policy. We genuinely value your feedback as it helps us improve our services.
I apologize for any inconvenience you have experienced. Our aim is to provide a seamless and satisfactory experience for all our customers. To better assist you, could you please provide more details about the specific issues you encountered with our return policy? This will enable us to address your concerns more effectively.
In the meantime, I would be happy to assist you personally with your return. Please let me know the details of your order and the nature of the return, and I will ensure that it is handled promptly and to your satisfaction.
Could you please provide your order information? I will contact customer service to handle the refund issue for you? If you need any further assistance, please contact us.
Easy to order.
Received a response from the company to my question.
Good.
Loved the style
Like how it looks.
Dear Sheila, thank you for taking the time to review your experience.
We take the quality of our suits very seriously. Our production department also works hard to make swimsuits as consistent as the size guide. It's glad to know we hit the mark for you. What's more, there are lots of different designs for swimsuits on our website. If you ever have any queries when buying from us, please do feel free to get in touch to discuss. We're always here to help.
Thank you again for your support! If you need any further assistance, please contact us.
Loved the style
I would give less than one star for this company. I ordered 3 swimsuits, none of which worked for me and I chose to return. After going back and forth in email trying to obtain return instructions and authorization I was instructed to take pictures of the 'crotch' of the swimsuits to send to them to verify that the sanitary shield is still in place. I never remove that thing when trying on swimwear (duh). The representative claimed that most swimsuit companies do not accept returns of any kind. I responded that all REPUTABLE companies will accept returns and particularly ones who clearly stare at the top of their website that they offer 'EASY RETURNS 30 days'. Believe me, nothing easy about anything in dealing with Walk On Beach. I have returned the swimsuits at my own cost and hope that I will get my money back. I would NEVER order from them unless you are absolutely 100 percent certain you will keep whatever you order.
Products used:
None. Have returned all items and hope to be refunded
Dear Anne H, We are sorry for this inconvenience and empathize with your frustration but we are happy to look into this matter.
Could you please provide your order information? I will contact customer service to handle the refund issue for you? If you need any further assistance, please contact us.
Thank you for reaching out and sharing your concerns about our return policy. We genuinely value your feedback as it helps us improve our services.
I apologize for any inconvenience you have experienced. Our aim is to provide a seamless and satisfactory experience for all our customers. To better assist you, could you please provide more details about the specific issues you encountered with our return policy? This will enable us to address your concerns more effectively.
In the meantime, I would be happy to assist you personally with your return. Please let me know the details of your order and the nature of the return, and I will ensure that it is handled promptly and to your satisfaction.
Not happy at all with your exchange or refund policy. I felt like you kept playing games with me, offering me a 30% refund and a 50%. I have purchased from you before and loved bathing suit but was sent the wrong size I would have liked to have exchange it for the proper size that was not even offered. And I did not want to pay another $10 for shipping to have it sent out.
Was not happy with it at all. I felt you guys were playing games with me.
I bought a suit before and liked it
Dear Kim, Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience or dissatisfaction you may have experienced with our customer service. Your feedback is invaluable to us as we continually strive to improve and provide the best service possible.
Could you please provide your order information? I will contact customer service to handle the refund issue for you?
Please know that we take your concerns seriously, and we are committed to addressing them promptly. We will investigate the issues you've raised and take appropriate measures to ensure that similar incidents do not occur in the future.
If there's anything specific you would like to share or if you have any further concerns, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we are here to assist you in any way we can.
Thank you for your understanding and patience as we work to resolve this matter.
I bought a suit before and liked it
Order placed 3 weeks ago…nothing received. I keep trying to track the shipment with the info they sent. Not updated since the order was placed. Either a scam or poorly managed.
No response
Price and reviews.never again.
Dear Sammye, thanks for taking the time to review your experience. We would like to apologize for any inconvenience or dissatisfaction this may have caused.
We are deeply sorry for the inconvenience caused to you. I have contacted our customer service staff as soon as possible, and the staff reported that they have sent you an email, explaining in detail the reasons for the logistics delay and promising that you will receive the product in about 3 days. Our company has shipped the goods the day after you purchased them, but you were unable to receive the goods due to logistics reasons.
We apologize again. If you run into any issues, feel free to drop us an email at service@walkonbeach.com
Easy! I like that!
Price and reviews..
I was beginning to worry this was a fake Company, but I did receive my purchase in 3 weeks, it looked exactly as it shown, and I find the sizing is good.
Liked the suit design
Dear Teresa, thank you for your feedback and your lovely words about our swimsuits and service.
We are so happy to see that you have been enjoying your experience with us. WalkOnBeach aims to provide customers with products of nice designs, high-quality and affordable prices. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!
To meet the demands of every customer is the goal of the whole WalkOnBeach team. We'll keep working hard. Come back and see us soon.
I have yet to receive the product or any information from the company as to where it is or when I can expect it. Consequently, I am dissatisfied with every area of the survey.
Suit styles
Dear Penelope, We are sorry for this inconvenience and empathize with your frustration but we are happy to look into this matter.
I just checked your order through the order system and your swimsuit has been shipped on Jun 12,2024 1:28:38 PM
You can track your order from https://www.walkonbeach.com/sales/guest/track/
The shopping methos you choose is Standard Shipping(7-15 Business Days)
Thank you for your continued support and understanding. If you need any further assistance, please contact us.
Shopping was nice and straightforward, company representatives were courteous and helpful, and products are attractive and amazingly reasonable!
Liked your bathing suits best.
Dear Florence, thank you for your feedback and your lovely words about our swimsuits and service.
We are so happy to see that you have been enjoying your experience with us. WalkOnBeach aims to provide customers with products of nice designs, high-quality and affordable prices. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!
To meet the demands of every customer is the goal of the whole WalkOnBeach team. We'll keep working hard. Come back and see us soon.
This is my second order from WalkOnBeach. I love that they have some very flattering styles for all ages. I am 73 and still love going to the beach. They have several skirted options that help me to feel good about how I look. I will continue to watch for new styles!
The selection and price are very good.
Dear Anne, we are truely grateful for your 5-star rating!
That's how much your review means to us all. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right.
WalkOnBeach strives to offer efficient logistcs services. Glad to know we have met your expectation! WalkOnBeach is also committed to providing quality products with nice fit. Your recognition of our products and fit is greatly appreciated. We will keep up the good work and provide better products and service in the future. Come back and visit our website again soon!
If you need any further assistance, please contact us.
It was very easy to use and seemed to have lots of choices in different sizes.
Needed a swimsuit
Dear Lavanya, thank you for your feedback and your lovely words about our bathing suits.
WalkOnBeach aims to provide customers with high-quality, beautiful style and low-cost products. We take pride in giving outstanding service to each customer and are committed to providing them with products of better cost performance. In addition, WalkOnBeach embraces different figures. We’ve spent years designing and perfecting the fit for diverse body types. If you are not sure about your size, you can send a request to our customer service, they’d be more than glad to offer customized suggestions.
It’s also our honor to have your recommendation. If you need any further assistance, please contact us.
Gain trust and grow your business with customer reviews.
WalkOnBeach is a professional swimsuit online store. We are the fashion swimsuit company for girls and women all over the world. Huge collections of bathing suits, swimsuits, beachwear, bikini, tankini, cover ups and swimdress under one roof in excellent quality at a price affordable for every customer. We promise that all of our swimsuits have high quality.
Dear Roberta, thank you for bringing your concern regarding our transportation times to our attention. We sincerely apologize for any inconvenience this may have caused you.
We are committed to providing the best service possible and are actively reviewing our transportation processes to identify areas where we can improve and expedite delivery times.
Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns. Please rest assured that we are working diligently to ensure a more efficient and timely transportation service in the future.
If you run into any issues, feel free to drop us an email at service@walkonbeach.com