Walmart Canada

I am from California, I ordered online at Walmart Canada last Dec 20,2024 to get a gift for a relative living in Saskatoon Canada, but until now they have not received the item.
I contacted the customer service when they sent me an email that my order is delivered to confirm that the item is not received. I was asked to wait up to 72 hours for the call but no call received, I gave them week before I made another follow up, they ask me again for another 72 hours to wait for the call but again no call is received. I made a call for the third time today to track my order and still no concrete answer is given to me and again was asked to wait for 72 hours for their call. This is supposed to be a Christmas gift, it is very frustrating and truly unacceptable service they have. It is completely unorganized. Very unreliable, will never trust to order from here again!

***Im trying to date my review on 12/20/2024 when I placed my order but its not accepting so I'm putting today's date

Terrible company who's online shopping needs to be completely rewritin. Multiple botched orders and the last one was my daughters birthday gift that took over a month longer to get here than was suppost to and when arrived it wasn't even the write thing. Highly overpriced just to ruin the order. Happens WAY TO OFTEN. Officially done with jokemart.

After employees in there chat when I had no option in my account to cancel delivery pass with 24 hours notice I was told had to wait till renewal date. So I did and no option appeared another chat and was told had to wait till next renewal. Was lied to and Walmart chat employees are trained by Walmart to lie to customers to get another month paid for delivery pass as I told the first guy that was moving wouldn't be in the city to even use it high he lied to me. I tried to escalate it and the provide wrong email addresses and or invalid ones so no one can complain. I escalated to bbb complaint but executives acted like 2 year olds having a temper tantrum and in the mine mine mine phase: they only replied with a reference number. I reject S the response due to only replied with a reference number another reference number. These executives need to grow up and stop acting like 2 year olds having a mine mine mine temper tantrum. Walmart is nothing mor than an Eric an company trying to scam Canadians act like 2 year olds never work with them and lie to customers in Canada to take the money they scam from Canadians and retreat with it south of the border. We don't need that here. In Canada we respect each other. Don't respect this business from the lies the run around and the childish thing at they treat people. Why don't you go and try that on the people in the states. Am sure your be president will love that.

On Tuesday, December 17th, the 24 pack Great Value original wieners were purchased at the Walmart in Dufferin Mall (900 Dufferin Street) in Toronto. I have eaten wieners of different brands and types over the decades and the ones bought in Walmart were the most atrocious tasting ones by far. I do not know if it is just that pack but it would better that people do not buy them. I have talked to various Walmart employees about different issues, over the decades and found no help; in fact the impression I got that they do not care. There is no email address I could find on the website.

I placed an order online via the walmart.ca website for a DVD boxset costing $44.99 plus $1.00 shipping plus HST as I am in Ontario Canada. This made the total I paid $51.84. This was purchased from a third party seller on their website but was returnable at any Walmart store.

Upon receipt of the item, one of the DVD's had a massive crack through it, so I returned it at a local Walmart where they were only willing to refund me the $44.99 plus the $1 shipping fee, hence my refund is only $45.99 of the $51.84 that I paid. Walmart is keeping the HST on the returned item as profit. This is the 2nd time they have done this to me and enough is enough. Both times they did this - I called their "customer service" who said they would escalate the matter, then they did nothing. This is not about the remaining $5.85 they owe me from this return for damaged merchandise, this is blatant theft. I will be filing a formal complaint through the Better Business Bureau as well as through the Ontario Ministry of Consumer Protection, this company is disgusting. Buyer beware.

Walmart is a joke 😂 I don't know what may cause a person to buy something from them. Recently, I purchased sth online, and they gave me a "fake" tracking number, which was regarding some random item of some random person living in some random place. Just crazy. Avoid for your mental health.

I recently purchased an expensive piece of electronics and accessories from Walmart online (CanadaShop). They package arrived and did not include all of the items in the order. Worse, the accessories that were included did not fit together. After several emails and time tracking down what to do, I decided to return everything for a full refund. Apart from taking a long time to get a refund, Walmart charged a restocking fee in excess of $100.00. I've been trying to reach out by email and get the same answer returned to me. I asked to be provided with a contact and means of contact to escalate the issue and still get the same email. I called an tolefree number and the moment I used the word dispute in the conversation, the line went dead. Walmart is a high risk business to deal with online. I recommend you look elsewhere first. If I could give a lesser rating, I would. Extremely disappointed.

Stay Away from their electronics! I bought a Sandisk SD card from Walmart September 21 2024. I put the SD card on my camera and it was not reading. I returned the SD card to Walmart the morning of September 22. Literally less than 24 hours later and they informed me they cannot accept opened electronic devices. I wonder what kind of policy this is! I asked for the manager and asked her How do I get to know something is working unless I open it? After going back and forth with the supervisor because the manager had to rush for a meeting, I finally got approval for an exchange. Stay away from buying any electronics from Walmart because once you open it, as the manager and associates informed me, Walmart does not accept returns on opened electronics. So even if you buy something and it's defective, once you open that box, the loss is on you. If you care about your time and money stay away from their electronic products. The walmart I am talking about is 1045 Wellington Road London On.

Customer service would be able to convince some old person not technically savvy with their response for the rest of us they are absolutely clueless. If they find your online issue slightly difficult they waste your time hoping you get tired and hang up or they put you on hold for an inordinately long time.

Placed an order & was to be delivered 2 days later. Order was delivered, but to wrong address ( delivered to same address, but West rather than East) contacted both Walmart & FedEx (delivery company used) both told me that case was escalated. 3 days later somebody else signed into my Walmart account & made a purchase & changed delivery address to their address. Reported this to Walmart & to my financial institution. Recieved a call later that day from delivery driver & told him purchase was fraudulent and NOT to deliver, but to return item to Walmart. Then recieved text from same driver and again told him that it was a fraudulent purchase & to NOT deliver,but to return it to Walmart. Was told okay, no problem, but delivered it anyways. I'm now out almost $400, my bank account has been closed & I cannot even access my own funds & all I am being told by Walmart is that my cases are escalated and all I can do is wait.