Walmart

I wish Walmart would have pools in stock, for hot summer days. When I went there to ask for an inflatable pool. They told me I could only get it online. And I wanted to buy it that day. Thats why its a 3 star. Have a few items always in stock in the store. Thanks for nothing.

Buyer Beware! Walmart.com lists the same products at different prices on their website. On will be super low then add a high delivery fee, the other will be higher with free delivery.
When you order more of the lower priced item to qualify for free delivery, when buying it will say "only in store pick-up." Then they will not fill the order at the lower price and give you some lame excuse like out of stock, etc... when questioned their help center said "we reserve the right to change an order at any time". Sounds like BBB needs to look into this Bait & Switch tactic.

These people seem to have no scruples! They took my money for a TV and then found someone who would pay more for it and told me they lost it in the mail. Not sure whom they thought they were kidding...

Walmart.com is great to order from, sometimes the online price is lower than in the store. The Site-To-Store feature can't be beat. Great prices, good selection, free shipping by picking it up at the store, what more can you ask for?

Walmart.com has some great deals and good shipping but there are other sellers that are there and way over inflate the prices by 6 to 10 times as much so be very careful as to who is actually selling the product

This website portraits an actual inventory of what the store has. If my local store doesn't have it, I can order the product and have it sent directly to my door. Which is so convenient for me with my busy lifestyle.

Like that they now do click and collect type ordering for groceries. Also like that the selection is bigger on the site with the same low prices. I can get my stuff without braving the gross people in the actual stores.

Prices are good as we probably all given their monopoly on things. They are trying to do more with customer service with their online shopping and it is actually quite good. Id say it is worth it to shop online and pick up. The produce they choose is usually fresher than anything I have ever gotten in store.

I had purchased 7 lightbulbs from Walmart.com and the original package got lost in translation. After messaging with Walmart they put me in contact with a representative from Lightbulbs.com and they asked how they could fix it. They ended up sending me a new set of bulbs at no cost and in a very timely manner. I requested that they specifically be delivered on a weekday, and they were very accommodating.

I ordered a tv online from WalMart. Two weeks later, I have spoken with Walmart.com online six times (two supervisors and a manager) and am told for the third time I will be contacted within 24 hrs about my order. Nothing has been accomplished. To make matters worse, I have also been sent an email saying that the order is canceled and no refund due me! Man, this is a complete surprise - didn't realize WalMart was so poorly run!

They took my payment, delivered my item in another city and now I have to dispute with my bank. According to the rep. I could get compensation if I re-ordered, but it would take 2 weeks to deliver. What a Shame.

I don't live around very many Walmart's, so when it came time to put in the store location I put in the only one within an hour of me. I had ordered about $50 worth of beads and organizers for the beads. A day later I received an email saying that the store I ordered them from was out of stock on ALL of those items. I went by the same day, and they were fully stocked on all of them at the store, and the manager said they still had plenty in the back. When I told her what the website said, she called someone and told them to issue me a refund. Luckily I was able to get my money back. But really, should it have even been needed? Do the people they have even look for the items? I think I'll just stick to buying from the actual store from now on.

I like shopping at walmart.com. They have a much larger selection than the actual stores and they will ship to your local Walmart for free. I just bought some exercise equipment from them and the selection and price range was excellent.

Low quality items that you will just have to replace costing more in the long run. You get little value for your time. Good news is they accept most returns as long as you have the receipt. I would rather pay a little bit more for a better product that will last longer while supporting a local company, have better quality controls, and suppliers that treat their employees well.

Ordered Transport Wheelchair on website. Received Text Message - Ready for pickup. Waited for over an hour at online pickup counter for item to be pulled from stock room. Was told item ordered and paid online at $82.82 (On Sale) was not available and presented with one for $148.88. After driving 30 miles to the only store that had it "order online, store pickup today", the manager offered me $10.00 off the price. (He was contacted and replied by headset). I spent that much on gas to and from the store. Finally after going thru two "customer service managers" and slowing raising my voice where other customers could here my complaints, the store manager finally appeared. As the item had been processed for payment when I arrived, I was given the item at the price I had already paid. I purchased the wheelchair as my father was getting out of the hospital the next day.

Let me start by saying I am a die hard Walmart shopper. If I'm going to a brick-and-mortar store for ANYTHING, that is where I go. However, sometimes the store either just doesn't have what I'm looking for or online shopping is just more convenient. The Walmart.com site is not just an online version of the store. It has so much more available than you can find in the store. There are things you can't even find in the store. An added bonus is that if they don't even carry what you're looking for, they provide the ability to purchase from different merchant right there in the search. I highly recommend the site.

Very poor customer service, after being told that my online purchase was delivered and not finding it. I contacted Walmart to find out why I didn't get it. They said I would have to wait 24 hours and a new one would be there. Or if it was not I could ask for a refund. I called 24 hours later after not receiving it I decided to ask for a refund I was told that I could not get a refund that I would have to wait an additional 24 hours and then get a refund. Meanwhile I was told that I should walk through my neighborhood and contact all of my neighbors to find out if they had my item in their house. This is unacceptable. I asked to speak to the persons manager. I was told to hold on and wait he would connect me. He never connected me he disconnected himself. Walmart does not understand there are other places to purchase from. And that poor service is unacceptable.

Shopping at Walmart leaves me to wonder how they got so big. The grocery end doesn't resemble any from years past with out of stocks, rude employees and nobody in charge. I couldn't tell anyone that I've ever seen the manager and the supervisors need training on greeting their customers. I could go on forever. I say this from 30 years of grocery experience.

Wal-Mart's website is unexciting but it gets the job done. Prices can be competitive but the shipping policy cannot match Amazon. What creeps me out a bit though, is that after you look at an item on the website you often get an email from them a day or so later, saying, essentally, "why didn't you buy this?" I find that kind of tracking to be unacceptable.

I do like the fact that the site has more selection than the stores BUT recently while shopping for camping trip on a budget I saw that sometimes the store can be cheaper on an item. Top rated carpet cleaner was always out of stock in stores but got it cheaper online and free shipping from Walmart.

Spent 3 months on an issue along consisting of 20+ emails and 8+ hours on the phone. So many unknowledgeable people were involved, lies, bribes, and false hopes. Dealing with the Customer Service and Customer Resolutions teams was beyond frustrating. After the 3 months of waiting for my device, which came in stock multiple times during my wait, they decided to just cancel my order without resolving. Stick to Amazon, their customer service is much more reliable.
I have also reported this to the BBB with hopes to shed light on the terrible Customer Service -case number *******. I

Walmart here in Florida has never closed down their stores during the Pandemic situation. But, they have closed their Tire Lube Express department and have no intentions on reopening soon. Excuses given have been "waiting for the Florida Governors off to give them the ok to open" which is a bunch of Bull S@!@. I contacted the govenrors office and was told that is a complete lie. Every other car care center are open, and have been open from the beginning. That job is considered essential and should have never been closed to begin with. Walmart sucks and lies to their customers. I will take my automotive needs elsewhere from this point on.

I purchased from Walmart.com several times with varying results. I've used both the pick-up in store option as well as delivery. Some products came in perfect packaging while others came in bent or ripped boxes or seemed used. Their prices can't be beat and because I could just return the questionable products to the store it wasn't such a big deal but with other stores doing price matching these days, I am hesitant to shop on Walmart.com again.