Walmart

I feel that it is very confusing for most people shopping on Walmart.com to find out that they use third party sellers which means you can not return items to their store but you have to work with their third party sellers online. I have dealt with so many dishonest sellers on Walmart.com and Walmart rarely steps in! Its is a horrible place to do shopping.

**Be warned that Walmart.com items may or may not be able to be returned at the Walmart store. Its hard to find return policies for third party sellers. Reaching someone takes forever. I have dealt with lots of sellers who ship wrong or fake items. The return process is really horrible and time consuming.

I've been buying Walmart salads for years. Today was my last straw went through their entire selection. Everything looked rotted, except for two opened them up in the meat was rotted, and the lettuce was rotted and the other took them back to Walmart and they didn't give two $#*!s they said not our problem we don't have anything to do with portions OR freshness! I was able to get my money back at lest. It's sad that the stores that are supposed to be taking care of the food we buy don't even take care of it anymore and they don't care that they don't!

Walmart has now hit bottom in my opinion. When they sent me two of an item, I smelled "scam". When they sent me a refurbished product (Router) I will no longer buy from them online ever. First two times... Shame on Walmart. There won't be a third time. The refurbished sticker was on the inner of two boxes, so that the package had been opened by the time I saw it. Pass it on.

Wanted to give delivery a try, $100 worth of groceries that were all due to expire within 48 hrs. Terrible. They don't bother to check expiration and are probably told to pick up the stuff that's about to expire to get rid of it. Will not try again.

Everything I have ordered and picked up at the store was a good experience. I have had things delivered to my home and they would not deliver unless someone was home which was fine but I live in an upstairs apartment and they didn't ring the bell they knocked on the outside door so we never heard them. They delivered my package in the third day and we found our package on the bottom step of our apartment house right off the sidewalk. What happened to someone must be home. Anyone could have walked by and walked away with my package! I guess the problem is not so much Walmart but the fact that they use Fed ex for deliveries. I will never have something delivered to my home from them again!

Order, submitted and paid for. Said it was at store and I could pick it up, then 2 hours later got test saying the items were unavailable and my order was cancelled. Then got a text stating two of the 7 items were available and got a new order number. It has been one week and looks 6 more days till items arrive at store. Don't know when money will be reimbursed to card. If I had known this would be my experience, I would have never went to their website.

The return process for an online purchase through Walmart's third-party site is awful the store gives you the runaround and you have to find a way to contact the third party vendor and it's hard and they don't get back in touch with you so you eat the price of the purchase

I ordered a cat carrier from Walmart online and they did not even send it to the correct address. Someone else got my package I paid for! It is sheer incompetence when a business makes an error like this, buyer beware when ordering! If you get the run around call the Better Business Bureau and report them for FRAUD!

Walmart has a severe lack of trained register people and floor service people. The store I shop at will have almost no service people on the floor and when I can find one, it seem to be a great inconvenience for them to attempt to answer my question. Most often, they won't be able to my question.
The register people have put food into bags with chemical cleaning products and heavy objects on top of bread or other fragile products. A little training would go a long way!

I was trying to do a return online and they sent me a QR code for FedEx. Since I live in a small town, they do not have an actual FedEx store. I would have to drive an hour to get my package sent off. I needed an actual label, not a QR code, so that FedEx could pick up the package. They use people from overseas that do not understand your request. They continue to repeat themselves due to not understanding what you want, and then they say someone will call you back tomorrow. The entire time we were talking, the phone lines were screeching in my ear and cutting me and her off. Ridiculous! UGH!

I love Walmart in general. Although they could treat their daily employees better. I have lived in many different states and shopped at many locations throughout the USA. I hear the same thing repeatedly... poor employee treatment at lower levels. Anyway, I fell in love with a specific silver dolphin necklace that I wanted for a dear friend, when I went back to store(s) they were all gone... so hey let's go online... didn't find the one I loved, but she did find another, reasonably priced, in transit for order promised by March 9th. Let's hope it comes on time. Last order was in correct. Giving second chance.

Convenient. That's the number one reason for using Walmart.com. Same low price as my local store, not at all inflated. Free shipping over $50 and that's never a problem for me (stock up on some paper goods). Especially great when ordering heavy grocery items, they get delivered to my door. My disappointment comes when things I want are "store only." Ran into this with my kitties' favorite canned foods, and occasional other purchases. If everything were available, this would be a 5 star review.