Walmart has a rating of 2.3 stars from 4,409 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Walmart most frequently mention customer service, credit card, and third party problems. Walmart ranks 787th among Discount Shopping sites.
Your Optician Ms Catherine Cantù, at the 1604 and Hwy 281, San Antonio location was very professional and took care of my eye glasses problem in a timely manner.
Called service rep 2 days ago to cancel and was supposed to have cancel. Meanwhile my bank has a 212.00 hold on my account due to walmart charging me twice for the same item. I'll never buy from them again.
Do not EVER buy anything on line from Walmart 3rd party. You will wait forever to get a refund if you even get it.
This is the most frustrating experience I have had trying to get my money back. I would pay more money to go elsewhere but never again thru Walmart
Absolutely terrible! I ordered a gift for a needy family at Christmas, online, because they could not pick up the item themselves... came in damaged and all Walmart can tell me is that it must be returned to a local store... all I need is a replacement sent and the old damaged product picked up but they will not help me. This is ridiculous and I will never use them again... have not been back to the store since this occurred. I will continue to spread this to all that I know.
Tip for consumers:
Do not support a vendor who will not support his products but at the cost of the convenience to its customers.
We purchased a 65" TV online and chose to have it delivered because I am an elderly customer and do not drive. It did not say delivery would be made by FedEx until after the payment had been made. The delivery was made 2 days after Walmart said it would be delivered. Signature was supposed to be required upon delivery but the delivery person did not bother to get a signature. The FedEx delivery person did not deliver to or near my door. They left the 65" TV just inside the door of the lobby of the apartment building. It is a public place, not a secure location at all. FedEx delivers small packages to customers' doors in our building all the time, but the 75 lb, 65" TV they just left for anyone walking past to grab. No, I would not recommend buying from Walmart to my friends and I certainly would not recommend shipping by FedEx.
You will be LUCKY if the web site operates properly?! Have had too many issues with WALMART.com to date?! Shopping carts get hung up and will not clear out?! Contacting WALMART.com is a waste of time and effort?!
Curbside grocery pickup is the greatest thing any store has ever thought of. It is especially useful to persons like myself who are disabled and have difficulty navigating a grocery store. And the Personnel that bring the groceries out are just as kind and sweet and helpful as they can be
walmart.com uses alot of false advertisement saying clothing items are "unavailable", which is nothing but lies and b. S., items never sold out and doesn't have any reviews. Clothes sold on Wal-Mart.com don't sell out at all. Warehouse just destroying items because nobody buying it.
They barely answer the phone, and when they do they give the wrong information. Shelves aren't in stock. The mistakes made on my transaction requires supervisor approval but they can't get anyone on the phone either. Another customer was told "It's just easier if you go somewhere else". I can't blame them, at least they were being honest.
We ordered some chairs from walmart.com (marketplace), and had to go to walmart to return them 6 times (3 for each of the supercenters nearby). The gain in the price is not really worth it, if any. Choose the other options, if you can. Customer service online and in-store is really substandard, and they are probably enjoying the lack of competition in the market, or so they are thinking. Will think three times before I order anything from walmart.com again.
Don't buy extended warranty plans from walmart. They are worthless. I bought a window air conditioner with extended 4 year warranty. I have the warranty paperwork and the email confirmation of delivery of the unit. These papers show what I bought it and when I bought it and where I bought it. It has the model number, order number, delivery date, and sales rep number. What else could they possibly need? I don't have an actual receipt so they won't honor the warranty. I contacted Walmart 3 times and they can't give a copy of the receipt.
I have ordered fromWalmart at least a dozen times especially during the holidays. No lines, and free shipping if you order your item sent to the store you choose. Never a problem. I will continue to shop for items for my grandchildren there every year.
Bogus charges from Walmart.com on a regular basis. Finally had to block my card and dispute those charges. Walmart knows these are bogus bon't won't back them out so I had to block my credit cards and file a formal dispute. I will not longer be shopping at Walmart.com.
I have been buying online from Walmart for years and trust this site. Most times I buy for pickup, although I've had things delivered without difficulty as well. I will always continue to buy from them.
I luv using Walmart.com. I shop online and pick up at store most of the time. That works great for me because it is hard for me to go shopping in store. The website is so user friendly! Any kind of wish lists or regestrys you want to create and even share to family and friends. You can save things from your shopping cart for later if you can't get them all at one time. What isn' t there to luv. Thank you Walmart.com.
My order keeps getting cancelled over and over. I call them and they say to wait 4 hours and reorder. I do that, it gets canceled. I call them again, same thing. It's been like this 5 times so far over 4 days.
On top of that they are not nice. Waste of time, get something from Amazon, even if that means paying few more bucks.
They screwed up my order from the first minute. Then, after many, many attempts to get things straight, they shipped the wrong order and charged me for the actual items I ordered, which were more costly. Exchanging was a $#*! because the items I received were not what I ordered and were fewer than the order. I will never shop Walmart.com again, and advise everyone to avoid the unnecessary head aches.
Walmart store in Warrenton, Va. ******* is way past due on a new manager for this store! Bad displays on produce, shelves need to be stocked better, and it took my wife 6 hours to get two tires put on her car. Upper management needs to get off their bum and check out this store.
Delivered my groceries to the wrong address took a picture of somebody else house and telling me because they have a picture which doesn't match any other previous deliveries except it has a brick wall makes them state that they delivered it to the wrong house so I don't get a refund.
Wal-Mart has bad managers and there's no teamwork at all from my experiences with them. Csms are always breathing down your neck. They will can you for literally no reason even if you don't deserve it. They don't give help if you need it. Managers don't listen to their workers. They'll make up lies to fire you. Just as simply as I can put it find a better place to work.
Worst online shopping experience I have ever had. I had to order photos online because the kiosk in the store crashed when I tried to take it there. Anyway, because you can upload only one photo at a time, and because they lost my first batch of edited pictures, and because they make it nearly impossible to remove anything from your order, what should have taken only 25-30 minutes has taken me 3 hours. Fix your website, Walmart. You've lost my business.
Tip for consumers:
Don't use this site. Use any other site you can possibly find besides this one.
We ordered a tablet online, Canada Post tracking shows it showed up at the store but no one seems to be willing to try and help track it down. We have now spent hours in the store and on hold trying to sort it out. Sad part is they have my money and now there is no service
walmart.com is a hit or miss type of online site. Their rejected or 'seconds' merchandise, especially clothing, is often sold online to the unsuspecting public. If it looks lousy upon delivery it's usually because it was a reject item to begin with. Add to that most of their merchandise is shipped directly from China, often of poor manufacturing.
Sadly Walmart is no longer my go to store. Service at Walmart seems to have dropped drastically in the past and I am really sorry to have to post my opinions as negative but this is what they get. I can never find an associate to help find things like in the past and when I finally end up at checkout the lines are so long as everyone is having to check themselves out not and many shoppers are aggravated when trying to scan but have to wait for an associate to show up and help with their scanning process as some items will not scan or are coming up as wrong prices. So for me as my time is valuable shopping here is not in my future anymore.
When I need something, but I'm not in a hurry to get it. I order the item on-line and then pick it up at the store. There's no shipping charge and you don't have to look for the item in the store because you just pick it up at the pick-up counter. Also, saves you from buying something else while walking through the store to find your item. As an added bonus, our Walmart is just over a mile away so if the item is small, I walk there and get a little exercise.
I recently ordered a case for my cell phone and was sent the wrong size. After trying to determine a address to return it to I was amazed by scam I was put through. I finally walked into a Walmart only to be told a third party had sold me the item. They gave me the top secret phone number to call for resolution. I called the number and was told through a message that I needed to email my request in order for them to respond. 3 emails later I still have not heard back from them. I can't imagine why I would use Walmart on line again. I should have gone through Amazon.
I recently started placing orders at walmart.com and everything was great the first two times I made my orders but the third order I placed I got charged twice for one order and when I contacted them about this I got no help.They kept having me call different places and none of them helped me and they never received my money back.So I no longer make orders online.
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