Walmart has a rating of 2.3 stars from 4,408 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Walmart most frequently mention customer service, credit card, and third party problems. Walmart ranks 802nd among Discount Shopping sites.
Your Optician Ms Catherine Cantù, at the 1604 and Hwy 281, San Antonio location was very professional and took care of my eye glasses problem in a timely manner.
Called service rep 2 days ago to cancel and was supposed to have cancel. Meanwhile my bank has a 212.00 hold on my account due to walmart charging me twice for the same item. I'll never buy from them again.
Walmart has all of your needs. Prices can't be beat, though I don't know how well they treat their employees. I've heard both good and bad things. I assume it's all reliant on if the managers are well trained or not. Still a great place to shop.
Checking myself out yesterday. Cat food was 4.98 on shelf. Rang up 5.72. I told employee watching self check. She didn't say a word...I said...I know, you don't care. Eventually she said, it's not that I don't care, I can't do anything about it. WHY can't they do something. They need to document the product for price shelf change. This was Walmart in O'Fallon, IL. Also, their personal shopper employees should be told that live customers get priority when moving up and down aisles.
Products used:
cat food, eggs, bananas(which were over ripe)
Well let's start with their new app, which won't even load. I have been trying for several days now actually a couple of weeks and it just won't load. Then let's move on to ordering things by mail. I've ordered canned goods we're literally 70% of them were severely damaged. That has happened several times and I won't even order anything that could be remotely damage from Walmart. I wrote letters to their COO and CEO regarding their shipping issues. It was titled "Not ready for PRIME time". Their efforts to compete with Amazon frankly laughable. While both companies should be ashamed of how they treat their employees, at least Amazon can get product out the door, on time, and in one piece.
Tip for consumers:
But everything's going to come to you so damaged you may or may not be able to use it
Products used:
Food
I kind of like Walmart prices, and they generally get your stuff to you quickly, but their packaging totally sucks. They love to use boxes that are several times too big for the items being shipped, and then they wont put enough protective stuffing in it to keep thing from bashing against each other. And never, ever order canned goods! All will be dented and bent, some may even be beat up badly enough to leak. But the real mess starts when they mix canned goods and soft-packaged items. That's a real party! Flour coats everything, rice is running every where, and the M&M's are broken open to make a kind of rice cookie. All you need is for the package to get rained on during shipping. And let's not get started on their choice of shipper at times! They can improve there, too. I'm about done with Walmart. Your complaints are heard, but ignored. Nothing changes.
Too many times I find myself in a walmart store looking for what I need. Variety and convenience keep me coming back, but I prefer Target. I'm not sure why anyone would shop on walmart.com when there are so many other better online shopping avenues like amazon.com.
Always feel bad ordering from this evil behemoth, knowing how badly they treat their employees etc. But when finances are tight, nothing beats Walmart's rock-bottom prices. Site is easy to use and both "ship to home" and "pick up at store" options worked well.
I normally order on line and just recently used the Walmart site... very easy and user friendly. Also, visited local super store in Apple Valley and was happy to see great prices and especially getting personal customer service trying to find items. Will shop here again. Soon much more professional then Target. Great job!
I love their order online without paying for shipping by using their site to Store pick up. Fast, convenient, great customer service, prices that can't be beat. Walmart is a must for all of my family's needs and wants!
One of the best for the value (financial + quality). Only problem... I shop at a super center where "in stock" items, things purchased regularly are often not in stock, particularly health and beauty items.
The title of this review says it all. You really can't beat the convenience and selection fit most things. However I do wish they carried more vegetarian and vegan food in their grocery section. It's nice to see them expanding their natural foods though!
Fast and free delivery if order is over $50. I use them all the time. Just keep track of your orders. Although rare, things can get mixed up but if you ever have a problem, they will fix it immediately.
Their site says walk-ins are welcome during pharmacy hours... tried three times to register on-line... site is not working. Called Pharmacy... no one picks up... hung up on two times. Went into the store... worst customer service ever... were uninterested in helping me... why do you advertise walk ins welcome... and then treat customers as if we are a bother!
Tip for consumers:
Dont bother
Products used:
Was trying to get my Covid Booster
Well Wal-Mart is a yes or no shop.one day nice, easy, many checkout lines. Happy people.
Another day, time, place, totally different. No one knows anything from their own department.
Customer service needs lots of help and more training.
Getting help with missing items in order is a complete disaster. I just spent three hours of my life on a chat line. They could learn a lot from Amazon. You should not have to go thru hell to get it corrected
I make custom shirt among other vinyl projects. Bought a 150.00 heat press got home and a sprocket was in the box instead of the press. Called no answer, closed. 0600 open I'm there, sorry for your luck. Walmart, a conglomerate corporation, me barely feeding my family besides the lost money from not having necessary supplies. Does it become standard practice to open all boxes prior to purchase? This product wasn't for a hobby but a living, I wasn't even questioned just told too bad. I didn't think to take pictures too shocked, I bought it at a retail store not s street corner.
Tip for consumers:
Open sealed boxes prior to purchase!
Products used:
Cricut heat press 2
Literally every item I ordered is running beyond late, some items with no expected ship date. These are items that should have already been delivered and have either not shipped or will show up over a week late. Sure makes Christmas stressful when you thought you took care of things plenty early. I don't see why they even do online Black Friday if they can't keep up with the shipments. Why give us a delivery date only to continually delay it once they have payment and you can no longer purchase the items in store. I will never order from them again. I should have known better
Tip for consumers:
Do not order online, just go to the store because their shipping is terrible. I have had no issue with Target or Amazon but every item with Walmart is late
I have given it 2 star but its on its way to 1 star. Today's Walmart is not what Sam Walton envisioned (yes I have met and spoke with the that gentleman long ago). Today's stores are nothing but a tribute to the greed of his heirs and that of the CEO / board members. (Don't blame the stock holders, many of them are employees and average folks with little say in the company). Current employees and clientele - Fifteen dollars an hour, most of those working or shopping there certainly don't deserve it, indeed many could be used as posters as to why abortion should be mandatory for some people. (Truth hurts, get over it). Once a great company to work for and to shop at, it has seen its best days pass it by. Target is better for the most part.
They have a thing of multiple packaging which costs mean more money. For instance order five items and they put one by itself and send the other four. Doesn't make sense and it makes me very mad. Otherwise their ok.
Walmart is my go to place to shop online for all of my bathroom, kitchen, cleaning and house-wear needs. Where else can I get low prices AND have it delivered?!
They're really great about errors, problems, tracking packages, etc. Anytime I've had a problem with an order the issue was always resolved very quickly.
The only thing I will NOT do is buy any type of warranty with them. The company Walmart goes through for their warranty coverage is really, really bad customer service; delays even acknowledging that you contacted them. So for my electronics I shop elsewhere.
Walmart.com is the place to get your inexpensive items, gadgets, and clothing needs filled quickly and easily with an outstanding online shopping experience! You can get all of it shipped straight to your front door for less than you would pay in gas!
Blue Parrot headset we bought stopped working after 2 weeks, they quickly sent a replacement and give you 30 days to return the defective one. 12 volt cooler we bought works great. I love the in store pick up.
List "Free Delivery" and shows that in the price before ordering; later email adds a substantial delivery fee. Customer support says not sure we can fix this and nothing I can do. Other items are listed and then repeatedly turn out not to be available. Amazon has NEVER done this, Instacart has occasional errors but rapidly corrects them. What is the problem that Walmart can't manage online shopping in 2020?
They are good about meeting arrive by dates. Quality has been better than expected for the low prices I've paid. Even ordered a fire pit and wood. No shipping charge no handling fee. Was more convenient than hauling from the store that was consistently out of stock and had poor selection available.
I've bought Turbo Tax from Walmart for years. You order online and then pick it up at the store so the package hasn't been previously opened or damaged. Sometimes they are out of stock but you still get it quickly
From staff down to the shoppers you feel like you entered Zombie-land. Manners are a thing of the past at Wal-Mart. It seriously lacks class. I would rather pay more then go through those walls again. If you don't mind that type of thing this your place! Have fun and try not to get run over by a shopping cart.
Order actually arrived weeks before projected arrival date. There was 1 item that spilled during the shipping process. Contacted customer service and they quickly took care of me. Quick, easy, great customer service
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