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How would you rate Walmart?
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Michigan
9 reviews
5 helpful votes
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Most of the employees I have met are intelligent, hard working and very helpful, if not that knowledgeable about anything outside of their immediate department.
Walmart could benefit greatly with a little training diversity.

Date of experience: October 12, 2015
California
5 reviews
9 helpful votes
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Always feel bad ordering from this evil behemoth, knowing how badly they treat their employees etc. But when finances are tight, nothing beats Walmart's rock-bottom prices. Site is easy to use and both "ship to home" and "pick up at store" options worked well.

Date of experience: March 30, 2015
Pennsylvania
1 review
0 helpful votes
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"Onn Product Review"
February 9, 2024

I just wanted to say I love this indoor dual color amplified antenna. It has helped me pickup many channels. I'm now able to get more stations.

Thank u
Sherry Henson
My email address to receive the e-gift card is *******@bscc.edu

Date of experience: February 9, 2024
Arkansas
9 reviews
7 helpful votes
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I can find what I need at Walmart. But navigating through some of the rudest shoppers ever gets on my last nerve. Some of the employees are pleasant and helpful, while others come across like they don't want to actually help. Then there is the getting different answers from each associate. It's frustrating.

Date of experience: May 11, 2016
California
2 reviews
0 helpful votes
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New shopper to Walmart
December 11, 2016

I normally order on line and just recently used the Walmart site... very easy and user friendly. Also, visited local super store in Apple Valley and was happy to see great prices and especially getting personal customer service trying to find items. Will shop here again. Soon much more professional then Target. Great job!

Date of experience: December 11, 2016
Florida
2 reviews
2 helpful votes
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So convenient
May 19, 2016

Fast and free delivery if order is over $50. I use them all the time. Just keep track of your orders. Although rare, things can get mixed up but if you ever have a problem, they will fix it immediately.

Date of experience: May 19, 2016
Washington
6 reviews
13 helpful votes
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In Stock
June 4, 2016

One of the best for the value (financial + quality). Only problem... I shop at a super center where "in stock" items, things purchased regularly are often not in stock, particularly health and beauty items.

Date of experience: June 4, 2016
Canada
15 reviews
22 helpful votes
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Easy and Quick
June 20, 2016

Who doesn't love Walmart! Usually good prices, good sale items
And quick delivery. Service is great!
No complaints about the products. 4 stars because of frequency
That something I wanted was out of stock otherwise no issues
Either online ir in their stores.

Date of experience: June 19, 2016
Minnesota
2 reviews
19 helpful votes
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Buyer Beware
June 26, 2020

Some little idiot overcharged me by $60 for Easter merchandise listed as 90% off, then rang up four items over a dozen times - most of the time without the 90% off either. I've been trying to get my money back since APRIL. Multiple calls to CS, where they sent my info to a manager in the entirely wrong state. They keep referring me to a store manager, but they've never once answered a call. If you make the mistake of shopping with Walmart, watch every single price, because after all of this, I have no doubt they do this on purpose hoping we won't notice.

Date of experience: June 26, 2020
California
1 review
2 helpful votes
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No more walmart
November 8, 2023

Grocery pick up is great service but bags are not provided. Be careful driving home with that glass jar of pickles Rollin around. Hope you don't have to stop fast with a child in a car seat could get messy not to mention dangerous. I called corporate 4 times over 10 days to discuss my concerns, each time being assured someone at corporate would call me back, never got that call. Safeway is my new store, they provide bags and don't blow off their customers.

Date of experience: November 8, 2023
New York
1 review
0 helpful votes
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Walmart in Tilton
November 11, 2021

Their site says walk-ins are welcome during pharmacy hours... tried three times to register on-line... site is not working. Called Pharmacy... no one picks up... hung up on two times. Went into the store... worst customer service ever... were uninterested in helping me... why do you advertise walk ins welcome... and then treat customers as if we are a bother!

Date of experience: November 11, 2021
Maryland
11 reviews
8 helpful votes
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They of course offer a HUGE amount of products at "great prices"... but they've killed small businesses, and their quality sucks. I purchased cat food, and the cans where busted when we opened the box!
Me and my boyfriend decided to just shop small businesses from now on... Walmart isn't worth it - money hungry people shipping everything from china.

Date of experience: December 9, 2012
Tennessee
12 reviews
55 helpful votes
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I have given it 2 star but its on its way to 1 star. Today's Walmart is not what Sam Walton envisioned (yes I have met and spoke with the that gentleman long ago). Today's stores are nothing but a tribute to the greed of his heirs and that of the CEO / board members. (Don't blame the stock holders, many of them are employees and average folks with little say in the company). Current employees and clientele - Fifteen dollars an hour, most of those working or shopping there certainly don't deserve it, indeed many could be used as posters as to why abortion should be mandatory for some people. (Truth hurts, get over it). Once a great company to work for and to shop at, it has seen its best days pass it by. Target is better for the most part.

Date of experience: July 3, 2015
Illinois
1 review
0 helpful votes
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Checking myself out yesterday. Cat food was 4.98 on shelf. Rang up 5.72. I told employee watching self check. She didn't say a word...I said...I know, you don't care. Eventually she said, it's not that I don't care, I can't do anything about it. WHY can't they do something. They need to document the product for price shelf change. This was Walmart in O'Fallon, IL. Also, their personal shopper employees should be told that live customers get priority when moving up and down aisles.

Date of experience: April 29, 2023
Tennessee
4 reviews
2 helpful votes
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Walmart is my go to place to shop online for all of my bathroom, kitchen, cleaning and house-wear needs. Where else can I get low prices AND have it delivered?!
They're really great about errors, problems, tracking packages, etc. Anytime I've had a problem with an order the issue was always resolved very quickly.
The only thing I will NOT do is buy any type of warranty with them. The company Walmart goes through for their warranty coverage is really, really bad customer service; delays even acknowledging that you contacted them. So for my electronics I shop elsewhere.
Walmart.com is the place to get your inexpensive items, gadgets, and clothing needs filled quickly and easily with an outstanding online shopping experience! You can get all of it shipped straight to your front door for less than you would pay in gas!

Date of experience: November 3, 2015
Washington
13 reviews
33 helpful votes
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From staff down to the shoppers you feel like you entered Zombie-land. Manners are a thing of the past at Wal-Mart. It seriously lacks class. I would rather pay more then go through those walls again. If you don't mind that type of thing this your place! Have fun and try not to get run over by a shopping cart.

Date of experience: July 25, 2017
Washington
3 reviews
3 helpful votes
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Great prices!
November 20, 2011

Great prices! Customer service is okay, but me and my wife enjoy getting things for our house at affordable prices because I was laid off a few months ago. If you have a walmart near you then give them go. I highly recommend their appliance department.

Date of experience: November 20, 2011
Barbados
2 reviews
10 helpful votes
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Wal-Mart is ok
November 16, 2015

They have a thing of multiple packaging which costs mean more money. For instance order five items and they put one by itself and send the other four. Doesn't make sense and it makes me very mad. Otherwise their ok.

Date of experience: November 16, 2015
Armenia
31 reviews
5 helpful votes
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Ordering through Walmart offers the convenience of shopping for a wide range of products online. The plus side is the extensive selection of items available for delivery, from groceries to electronics. Additionally, their delivery tracking system provides updates on the status of orders, allowing customers to monitor their shipments. However, there are areas for improvement. Delivery times can be inconsistent, with some orders arriving later than expected. Furthermore, issues with order accuracy and packaging have been reported, leading to frustration among customers. Overall, while Walmart offers convenience, enhancements in delivery reliability and order accuracy would improve the overall service.

Date of experience: April 30, 2024
Minnesota
1 review
1 helpful vote
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Literally every item I ordered is running beyond late, some items with no expected ship date. These are items that should have already been delivered and have either not shipped or will show up over a week late. Sure makes Christmas stressful when you thought you took care of things plenty early. I don't see why they even do online Black Friday if they can't keep up with the shipments. Why give us a delivery date only to continually delay it once they have payment and you can no longer purchase the items in store. I will never order from them again. I should have known better

Date of experience: December 1, 2021

Overview

Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.

This summary is generated by AI, based on text from customer reviews

service
695
value
638
shipping
540
returns
494
quality
576
+349