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Walmart MoneyCard

How would you rate Walmart MoneyCard?
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Oklahoma
1 review
0 helpful votes
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Don't get this card
August 11, 2022

Got one a few weeks ago to check it out. Recommend not doing it bought the card and put the 20.00 minimum on it as a trial. Received my card activated it no money in my account. Called number on back of card no help even called Wal-Mart office in Arkansas was told it would go to management in my city and I'd hear something by the next Thursday. That was three weeks ago no word yet. Appears to be a scam to me.

Date of experience: August 11, 2022
South Dakota
1 review
2 helpful votes
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Deposits
February 6, 2021

After money has been deposited to your account it takes too long to receive it! Customer Service sucks! Every time I call I swear lm speaking to the same person! And that's after 30 minutes to an hour! Also will lock you out your account if you change your phone number!

Date of experience: February 6, 2021
Massachusetts
1 review
0 helpful votes
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Worst Ever
January 10, 2022

Can't get anyone in chat they disconnect, can't get anyone who knows what they are doing on the phone either. Nobody can tell me where my money is. Disguising. They didn't allow credit card to take money that was there

Date of experience: January 10, 2022
California
1 review
1 helpful vote
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Mobile Banking Feature
December 1, 2023

I've been a card holder for some years now with direct deposits totaling over six thousand monthly but today when I checked in around the mobile banking feature I had not known about. The response was "we're sorry, but your account does not show sufficient history for us to process your deposit. Please continue to use you account and try again in 30 days." Now I been with Walmart money card for over two-years with regular direct deposits and they do not consider that as history. In freaking credible! I've had it with Walmart Money Card! They know God dammed well I have sufficient history with them. Their aim is to deliver piss poor service. Why they let you languish on customer service lines for hours on end. $#*! you Walmart Money Card.

Date of experience: December 1, 2023
South Carolina
1 review
1 helpful vote
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Worst bank ever!
October 31, 2023

Well it's the worst bank ever like the title says because I opened an account with and not even a full month after there was a charge on my account for 500 bucks that I didn't make. So they closed my account after I told them not to because I had something that had to be paid or would get repossessed. Needless to say my house got repossessed because they wouldn't give me the money out of my account so I could pay my Bill's or even eat. They said the only way was for them to write a check for my 4000 dollars and send it possibly taking 3 weeks to get it. So hopefully everyone reads this and no one else signs up for walmart moneycard and everyone that has one should drop them because if you're there long enough they will screw you out of money too

Date of experience: October 31, 2023
Virginia
1 review
1 helpful vote
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Total scam with worthless customer service
January 8, 2023

I put money on the card and made one purchase at a secure site, only to discover a second purchase was made at a different location. I tried to dispute the charge but they claimed the dispute was still pending and there was nothing they could do. They did nothing for further protection, said I had to wait until the funds either post or return to the account after a two week period. I tried to close my account and was hung up on. I did finally got my account blocked but it was already hacked into so who knows what was accessed. Do not get this card! I got it by accident in the first place and thought what will it hurt to activate it and use my cash…. Just don't! Negative stars weren't an option!

Date of experience: January 8, 2023
Arkansas
1 review
0 helpful votes
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BLOCKS YOUR NEW CARD
April 11, 2021

Do not waste your life on this card. They have taken every penny I have. They sent me a new card but it was blocked and I am unable to get to my money. I have contacted the Attorney General/ Consumer Affairs/ and made a police report. I have had no access to my money to buy food or medcine. Please I am trying to warn everyone about this card associated with Green Dot Bank. Please be warned I used them around three years now my life has been destroyed.

Date of experience: April 11, 2021
Arkansas
1 review
3 helpful votes
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Stolen money
October 2, 2020

Horrible when it comes to dealing with stolen money. I proved that money that was taken out of my account was under a false business and they just want me to wait 7 days and then file a report. And then possibly get my money back. You know its fake and its pending just cancel it and block it like any other debit card!

Date of experience: October 2, 2020
Arizona
1 review
1 helpful vote
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Customer service is dead
November 1, 2022

I do not recommend, customer service is atrocious and they will do nothing to help you. Of course something that should be pretty simple becomes an absolute cluster. I wish that consumers and customers still meant something to companies.

Date of experience: November 1, 2022
Arizona
1 review
4 helpful votes
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Bought the walmart money card for my nephew for his Birthday but was unable to verify to activate the card through phone and through their apps. Went back to walmart if they could help me to activate the card but the walmart customer service said they can't help me but called the number on the card or go to the apps. I repeatedly called the card and go to the website no one will answer the phone but automated voice only. I felt hopeless i felt like i was putting my money that i work so hard for down the drain plus it upset my nephew on his Birthday. I will never ever buy this card again. Please anybody or anyone that is thinking to get this card hope you read my comment here. Before you purchase this scam card please don't get this card i have a horrible experienced purchasing this card. I rate zero on this walmart pre paid card

Date of experience: March 17, 2020
Texas
1 review
0 helpful votes
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I always have had a pretty successful or fulfilling relationship with my prepaid visa Walmart money card. Do not buy any Walmart prepaid money cards. Because when it expires, they do not send you a new card and cut off all avenues to get your money off of the card

Date of experience: August 19, 2023
Michigan
1 review
3 helpful votes
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I saved the max total of 500 entries into the "price giveaway" and what a joke that was
After waiting and hoping I'd get chosen for maybe at least a 25$ Win; they just took them all away! I'm looking at a new card ASAP!

Date of experience: April 1, 2021
South Carolina
1 review
2 helpful votes
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Fraud
August 22, 2023

Both cards don't care if you are a victim of fraud. If you call to report issues they simply put you on hold for hours without resolution. They are not insured and don't care about their customers. I tried to reach assistance for over 3 hours without success. I'll never shop in walmart or use greendot card EVER again!

Date of experience: August 22, 2023
Texas
2 reviews
3 helpful votes
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I had someone steal money from my card. I called and can't even speak with anyone in their dispute department because "they're too busy" I have been waiting for someone to call me back from that department for 3 days. Spoke with someone on Wednesday and she transferred me to dispute, was on hold for over an hour and no one picked up. Also, found out in order to dispute the money has to actually be paid, it can't be pending and then you as the consumer have to write a letter to Green Dot to get your money back. Bunch of BS! You can barely understand the customer reps and they're rude. Once I get my money back, they will not have to ever worry about me as a customer again and I will discourage as many ppl as I can not to deal with this company

Date of experience: August 31, 2023
District of Columbia
1 review
10 helpful votes
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Filing a lawsuit
August 7, 2023

Does Walmart MoneyCard/Greet Dot think that they can continuously take people's money with no recourse? I think not. You have been on the "bad list" for way too long and must be shut down. You are fraudulent, take advantage of poor people with badcredit and must be shut down. I will make it my business to make sure that you never take advantage of another poor person. Remember my name!

Date of experience: August 7, 2023
Texas
1 review
5 helpful votes
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Just bought the walmart money card i just registered it. And before I can even do one transaction they already emailed me that they block the card for fraudelent transaction? Bull$#*!! Scam thats what the deal with this card. How can even happened. Holds your money for a while if you get lucky but if not you cant get your money anymore. Ive read reviews and its the same story from others. My worked for my family and now card is holding it? How unhumane can that be

Date of experience: July 24, 2021
Texas
1 review
0 helpful votes
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Horrible
February 16, 2022

This is the worst company I have ever dealt with heck when you call on their automated system does not even have a place to talk to someone you have to scroll through and get lucky and find where it says hit a number to speak to a representative good luck with that then you finally get a hold of someone after a month of going through this problem I tried to make a purchase for $101 it got declined but Walmart deducted my $101 and it's been lost for a month and you cannot get anybody to do anything about anything they are pitiful do not get this card. Period

Date of experience: February 16, 2022
Texas
1 review
0 helpful votes
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Thieves!
February 27, 2022

I had this card 3 years. Only deposit was my Social Security check. Never an issue. I only paid my bills and groceries. Would draw money out sometimes but not a lot. Never overdrawn ever. Come January 2022 my SSI check was electrically deposit and immediately my account was closed for "fraud". Everything was in my name and social security. I spoke with several people, all in a third world country, I sent copy of my Drivers license and SSI card. Was told the account was closed for fraud and would never tell what the fraud was. Also they even refused to send my SSI check back to SSI. They kept it. BEWARE. Don't take a chance

Date of experience: February 27, 2022
Indiana
1 review
1 helpful vote
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Walmart moneycard
October 25, 2023

Supposed to get a new card in the mail. That was 15 days ago, meanwhile they're saying it should be there. What mail you know takes 15 days? Call and call and call and get put on hold, transfered or just hung up on. Zero stars. Should be out of business

Date of experience: October 25, 2023
Louisiana
1 review
4 helpful votes
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Pissed off
January 21, 2022

Walmart money card is the ABSOLUTE WORST. They've blocked my card several times for no reason now they're saying i have to wait 2 business day which would be Tuesday because today is Friday. I wish i would've read the reviews first because none of them are good reviews. I've been on hold since 7 am and it's now 5:30 pm

Date of experience: January 21, 2022

Overview

The overall reputation of the Walmart Money Card is significantly marred by a plethora of negative customer experiences, particularly concerning customer service and transaction reliability. Customers frequently report issues such as unauthorized charges, unresponsive support, and lengthy delays in resolving disputes or accessing funds. Additionally, many express dissatisfaction with fees and the perceived lack of accountability from the company. While some users have had positive experiences in the past, the prevailing sentiment indicates a decline in service quality, leading to widespread frustration and a loss of trust in the brand's banking capabilities.

This summary is generated by AI, based on text from customer reviews

service
151
value
141
quality
139