I have used Wayfair for Years and always love their product. Fair price, beautiful and they stand behind their product.
I paid $129.29 for a room divider and it came with a piece that did not fit well and I could not use it I will not buy here again
I saw a nice stereo stand Wayfair was selling for about$240.00 I purchased the same stand for half the price including free shipping for! 119.00
They cancel your orders without explanation and when they do send the items, they came banged up and beoken.
The furniture looks amazing! I had it delivered and put together. It was nice to have it scheduled the day I wanted, and it was done really quickly.
From East Coast to West Coast, now back to East Coast! Smh. May not get this in time for Christmas. Been in transit 8 days so far!
Courteous furniture set and delivery. No foul language! Quality furniture at a fair price. Respectful set up and delivery people
Item came damaged, return policy sucks! Item description was misleading said solid wood was chip board. Was trash enough said...
I ordered a vanity. Main pic was of a vanity. 3 witnesses saw the ad. I only received a stool. Now the ad says stool only. Scammers!
Not worth a crap,. Waited on phone 2hrs and 32mins. They hung up on me. Will NEVER order a damn thing from them again
Listening to my wife go thru customer service and it's terrible. Avoid. Avoid. Avoid. Avoid. Avoid. Avoid.
I purched recently 2 $799 ford car for my kids. Very good seller and high response. Thanks to wayfair.
Excellent service by a professional handy man representative contracted to erect my bed after ordering from Wayfair
Highly recommended
Just had some runners delivered and the quality is fantastic. They were also so fast at posting. Must give them 5*s
This is pure fiction. Since a Victorian Coco and some other color option was delivered not once, but three times! No explanation.
Product arrived as promised - great customer service - no issues at all with the transaction . I would suggest buying from this company !
First their prices are overblown. Second, we received broken materials and they never returned the money, making a lot of excuses. Stay away.
Horrible customer service delayed delivery never again still waiting on product I'll post more once.
I purchased a flocked christmas tree. It was just as described. Great quality and arrived so quickly.
Overview
Wayfair has a rating of 1.5 stars from 2,097 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wayfair most frequently mention customer service, delivery date and credit card. Wayfair ranks 684th among Furniture sites.
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- Boston, MA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members