NetworkSolutionsReviews 3,381

I spoke with Gilbert and he was very helpful and unfortunately, I had received another call before I could fill out the survey after my conversation with Gilbert. He was so helpful I wanted to pass along how grateful I was for his help. I would give him a 1 for completing the issue, and 5s for the other questions.

Ziah assisted me with publishing my website to a new hosting package. I tried to do it on my own first, but I wasn't having much success. She had it done within a matter of a few minutes, and ensured that everything was working properly. She was polite and totally professional. Well done!

The NetworkSolutions tech who assisted me today was patient, persistent, and a real problem-solving partner. "We'll work through this together," she said, and we did. I am most grateful for Elyse's assistance and cheerful disposition.

Your service agent, Cam, may be the best example of what customer service is all about. I had several urgent problems that needed to be resolved and if I could give 10 stars I would. I've been a customer of Network Solutions for more than 20 years and hope to be for another 20. Thank you for having such a concerned and efficient person working as a representative of your company. - Steve

This gal was so knowledgeable and so smart. She helped me with a lot of things. I did not realize I could do with my email and we set up two more emails. She was actually fantastic.

My corporate Website is managed by a different provider from my corporate email accounts. After a migration, the Website DNS needed by be changed. James, the Genius at Network Solutions, walked me through making the changes with clarity and patience.

Michelle resolved the issue presented to her promptly in a very courteous, kind and effective manner.
Her approach was extremely clear and made us feel very welcome to the point that we decided to remain as Web.com customers, that was thanks to her ability and dedication.
Thank You Michelle.

My email stopped responding for some reason. Reeniel was able to guide me through the correction and update. He was incredibly capable, courteous, and patient with me. It took me several tries to get back full service. He stuck with me through several attempts on my part. He was so patient and encouraging.
He was truly the best.

Aldrin was professional, polite, and very knowledgeable. Working with Aldrin was most helpful and informative. I am certain my proprietary information is safeguarded by him and Network Solutions.
Thank you 🙏.
Mitchell Long
CEO Rien, Inc.
www.rieninc.com
www.stockcarcollection.com

I was trying to locate my domain name with register.com, couldn't find it. So I called in to get info. The guy helped me to do necessary steps. Finally I was successful.

I had several items that auto-renewed at a much higher price than expected. Rene helped get me the best discount available and bring my costs down.

Chelsea was very helpful and very tolerant. Her assistance was what I needed and the issue was sorted. She was calm and professional and I was most impressed by her approach.

I called in to the Network Solutions team this evening for assistance in getting my email set up through Outlook. Though the diligent efforts of Chris Chan and a Microsoft support person, I was finally able to get my email to populate Outlook. Great experience overall! Chris was professional and patient.

Marvin did an excellent job. He took the time to explain everything to me and handled my renewal order perfectly. One of the best customer service experiences I can remember.

Jazz was fantastic. She answered all of my concerns in one go. She showed me how to do what I needed, and how to check back in 24-48 hours to see if the DNS change had gone into effect yet. I was very impressed. On the lighter side of things, she made my day by pronoucing 2KJS.com as two-Kay-Jays. Which is what I intended it to be read as. In 6-8 years, she is the first person to understand.