NetworkSolutionsReviews 3,322

Adam handled my inquiries with professionalism. I am pleased with his prompt, knowledgeable handling of my concerns.

Thank you

The representative that I spoke with was Rachel. She solved my issue on the first call. She was very courteous, very helpful and professional. I can't say enough good things about her, she was a 10 out of 10.

I had problems accessing the two professional emails i have with you. Your assistant did a wonderful job of being patient, clear and professional to help me get this done quickly and professionally

Network Solution's wonderful & outstanding customer service representative -- Reeniel S. "Rein" -- was highly knowledgeable, extremely professional and incredibly courteous. He solved my problem, providing simple, easy-to-understand successful solutions to my inquiries. Thank you for having such a great person on staff; I feel extremely fortunate that he answered my call from New York this afternoon.

Elyse was so easy to work with. Even though was is experiencing a typhoon, she was not stressed and helped me. She went above and beyond to create an enjoyable experience.

Today-I spoke with Bern-
Bern is highly knowledgeable in her field of service,
while applying all of customer service skill sets through phone verbal communication.
She comes across with clarity, confidence and courage as she speaks with her customer.

Thank You Bern,

Best Regards,

Pam M

Rene helped me figure out why my auto renewal did not go through and helped me get back online. He was so helpful and courteous with all my issues and questions. I am not a tech person and I appreciate all his patience and getting me back to business!

"Sherry": Guide me in an incredible way to solve my issue. In a very good form. She is very knowledgeable. Thank your for hiring people like her, that make my job easy.

I inquired as to access of my domains. The person I spoke to, Lyn, was polite and knowledgeable.

She was very helpful. I came away from the experience feeling confident that my questions were answered and problems solved in a straightforward, easy going manner. Kudos.

Marvin (Phillipines) was very attentive to me as i confirmed the closing of my domains. I retired as an individual consultant. The suggested option he gave me to "sell" the domain was appreciated. I declined the option. I wish him well.
Jim

Arlene was extremely knowledgeable about the issue we needed to resolve and was very fast in getting it resolved. She was kind, courteous, and professional.

Larry helped me very well. I tried to put in 5 on the call but it was not working. Every step was patiently walked through and a suggestion to save me money. Very helpful and kind.

Marvin was very polite.
Marvin was very knowledgeable.
Marvin helped me quickly renew my domain with Network Solutions.
Marvin is a GREAT Employee!

The customer representative was very understanding, knowledgeable, helpful and moreover, very patient. He is actually the one making me do business with you guys instead of going through another company. His name is Rob, a good man and represents your Company well.

The customer service associate went beyond and above. Walked my wife and I through it all. A Pro. Network Solutions needs to make our associate a cookie-cutter for future hires. Good Man.

The most patient person on the line- I am not computer savvy and he guided me through the process. Thank you so much Rene for getting me through to my account. Amazing service.