NetworkSolutionsReviews 10,321

Fer-Anthony was very kind, patient and helpful. He handled everything quickly and efficiently. We need more customer service representatives like him.

Excellent quality service was given. The company's agent, who was a woman named Lovely, gave professional quality service. All needs were met with patience and expertise. Thank you!

I did not catch his first name? He was Great! He helped me through the entire process of requesting to become the Primary and choose the best answers that apply to my situation. My situation is not the normal situation since the Primary hasn't worked with me for 10 years. Your Network Solutions representative understood my unique situation and explained all my questions with patience. I really appreciated his service.

Chad provided truly exemplary customer service. He took care of everything in a single interaction and made the entire process smooth and stress-free. He was knowledgeable, kind, patient, and genuinely wonderful to work with. Thank you for hiring someone who represents your company so well.

Called to question billing and Renee answered all my questions and also gave me more information about what to look for with the tons of spam emails coming from network solutions.

Agent was very helpful in answering my question in adding a user to my profile and general questions about an outside website developer to assist me in going live.

I first went to site and the link for that email, email.sitename.com, is outdated & tells me it is not a secure connection. I then went to chat and they sent me to that spot again and were not helpful. I called and after getting AI, I asked for an agent and was connected. Nonito B knew exactly what I was talking about and emailed me a link to NS webmail. You need to put this link on your homepage stating "EmailAccess"

Big thanks to Retention Supervisor Kat M.
She helped me renew my nine domain names by offering me a fair price.
She was thoughtful and patient and offered me a great solution to my problem.

I had a billing issue. The woman who helped me was very patient and pleasant and stayed with me until the issue was resolves and an email summarizing our discussion was in my mailbox.

I called to merge accounts. Jazz was very pleasant and professional. She was skilled in the workings of Network Solutions interface and was able to help me complete my issue quickly. She is a very competent customer service / technical service agent.

All good! He was informed and efficient

The agent was very professional with guiding me in the proper, step-by-step directions to accomplish the goal that I sought after. He demonstrated patience during my navigational process. The agent knew exactly how to help with providing the needed direction and advice.

I had trouble accessing multiple account numbers and domains for our company. The account rep -"An" I believe but I'm not sure - was very helpful. She understood my problems and was very familiar with the issues, what I was seeing on my end, and how to step throught the process. Good service is very difficult to find theses days. THis was the best I've experienced in a long while.

I've yet to have a bad experience with a Network Solutions rep. All have been patient, respectful, and courteous. I'm not afraid of tech, I just don't always understand how to navigate it. I try to learn fast, though.

Jay went out of his way to help me (I'm not very good at technology). He spent alot of time talking me through the process, and helped me complete something I didn't think I'd be able to do. I'm very grateful.

NS has a large variety of services and plans that are available for a fair amount with support that handles all issues immediately.