• WebEyeCare

WebEyeCare

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Overview

WebEyeCare has a rating of 3.2 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses, and best price. WebEyeCare ranks 9th among Contact Lenses sites.

Positive reviews (last 12 months): 0%
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How would you rate WebEyeCare?
Top Positive Review

“Good Company, Fast shipping”

Ina D.
5/14/21

Hassle free online purchase. Prescription was verified right away. Customer service always available for any concerns/queries. Order was shipped within 24 hours of placement. Product as described. Will shop again.

Top Critical Review

“Stressful”

Nicole B.
8/10/21

I am very stressed out. I moved after putting an order in for my contacts, but due to them not being in stock I had to wait two weeks... But had filed a change of address weeks prior... Well long story short... The carrier they used to ship my contacts decided instead of forwarding my package to my new address or better yet... Leave it at the local post office... To return it to sender... Which ended up being a whole different location not the location where it was previously sent from... Yea confusing I know, what's more confusing is I have reached out to this company 3 times in the past week and a half... And heard nothing! Then I just call them and get placed on hold for over ten minutes... And now being told the ESTIMATED shipping day is tomorrow, and will take ten days to even reach me. I just wanna cry... My eyes are in so much pain!

Reviews (869)

Rating

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Reviews that mention popular keywords

customer service (97) contact lenses (69) eye doctor (37)
Thumbnail of user es158
Tennessee
1 review
0 helpful votes
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April 28th, 2019

So glad I came across webeyecare.com. Great contacts, great price, and fast delivery! Just like I get from my doctor's office... only cheaper! Plan on ordering again.

Thumbnail of user savannaht14
Virginia
1 review
0 helpful votes
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February 14th, 2020

Great selection of contacts and low prices. Quick shipping, got my order faster than expected. Been a customer for 2+ years and I haven't been disappointed yet!

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you so much for your kind words and recommendation, Savannah! We greatly appreciate it!

Thumbnail of user terrif53
Georgia
1 review
0 helpful votes
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April 14th, 2019

This company is great. They have the best contact lens prices and get them out to you quickly. I have been using them for a year now and would never go back to ordering from anywhere else.

Thumbnail of user annm38
Michigan
1 review
1 helpful vote
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January 4th, 2014

Excellent prices, easy to navigate and very fast service. Also very nice that I didn't have to worry about contacting the Optometrist. Will definitely use again.

Thumbnail of user amandal20
Nevada
1 review
2 helpful votes
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February 28th, 2014

Definitely found the best prices for my contacts in-store or online and they shipped extremely quickly. Will look here first the next time I need contacts!

Thumbnail of user oa
New York
1 review
4 helpful votes
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August 19th, 2009

Please order from this site IF
* You want your credit card charged and DO NOT RECEIVE your contacts for a month or two.
* You want to hear all the possible "excuses" for providing HORRIBLE customer service and products. They are REALLY GOOD at POINTING FINGERS at others.
* You want to be treated like LESS THAN S#A$* for purchasing product via their site.

Thumbnail of user adamd160
North Carolina
1 review
0 helpful votes
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December 16th, 2018

Very nice people to deal with. Fast shipping. I will always order my contacts from this company. I have told all my friends about this website for them to other their stuff as well. Thanks again.

Thumbnail of user matte85
Florida
1 review
0 helpful votes
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August 4th, 2019

Webeyecare.com was the cheapest option. Other sites may appear cheaper but in the end they get you with processing fees. If you are not in a hurry to receive your order, the free shipping is nice.

Thumbnail of user elizad2
Arizona
1 review
0 helpful votes
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September 16th, 2013

Found the site user friendly and easy to navigate. Had no problem placing my order or editing it. I think the processing fee attached to each pair should be stated before you get to the cart.

Thumbnail of user jessicar1572
Delaware
1 review
0 helpful votes
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June 27th, 2021

I have been ordering from them for quite some time now. You accrue "points" to use towards your total and you CAN NOT beat the pricing. Half of what my eye Dr charges.

Products used:
Contacts

Service
Value
Shipping
Quality
Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future!

Thumbnail of user lorit7
Ohio
1 review
0 helpful votes
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September 16th, 2013

Excellent website design. Easy ordering. Good prices. Fast shipping. Contacts were fine. Just disappointed that they do not have the rebate offers from the manufacturer in the box to mail in.

Thumbnail of user cate4
Washington
2 reviews
0 helpful votes
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July 29th, 2018

Ive been getting my contacts online from Webeyecare since 2014. The occasional times Ive needed customer service they have been unfailingly helpful, courteous, and prompt.

Thumbnail of user susanb39
Washington
1 review
0 helpful votes
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November 19th, 2013

I ordered contacts, which took me about 3 hours because of website problems. As a result, I have been charged twice, on different credit cards. I have written to Webeyecare but have had no response.

Thumbnail of user rubenr13
Texas
1 review
0 helpful votes
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September 18th, 2013

I always order my daughters contacts from here... it saves me $40 from local buying at Dr's office. And it takes the same amount of time or faster if I rapid ship. And still save.

Thumbnail of user luannp
Arizona
1 review
1 helpful vote
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March 28th, 2013

webeyecare.com had the best prices even with shipping and handling fees. My contacts were delivered within 1 week of placing my order. I plan I using them as my contact lens provider in the future.

Thumbnail of user berniceb106
Maryland
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

First time ordering from this sight but the customer service rep was excellent. They helped order the right contacts for the new prescription. I will definitely be ordering from them again

Products used:
Acuvue Moist daily wear

Service
Value
Shipping
Quality
Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!

Thumbnail of user jenniferm58
New York
1 review
1 helpful vote
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January 15th, 2014

Easy to order. I would suggest more clarity on the order confirmation screen so I can see it broken out by "eye" (left or right) to make sure ordered correctly.

Thumbnail of user gabriela32
New Hampshire
1 review
0 helpful votes
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November 19th, 2013

Great site! Ordering is easy, and they include free shipping! They were offering the cheapest price for the contacts I needed, so I took advantage with no regrets. Highly recommended.

Thumbnail of user erikp23
North Dakota
1 review
0 helpful votes
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September 11th, 2017

I have ordered from WebEyeCare.com about 5 times now and the prices are the lowest I can find and every transaction has been smooth. Order ******* placed on 8/8/2017 22:38

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for reviewing your purchase with WebEyeCare. We are happy to hear you had a positive ordering experience. We greatly appreciate your feedback.

Thumbnail of user kristenj3
Virginia
1 review
0 helpful votes
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September 16th, 2013

Easy to order. I was surprised how fast the shipping was. Overall satisfied and will continue to reorder from this site as long as prices do not rise too much.

Thumbnail of user kendrat2
Utah
1 review
1 helpful vote
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March 12th, 2013

I was soooo impressed with them, I ordered on a Monday and I didn't have my prescription on me, but I ordered anyway and I received it on Thursday! I couldn't believe it... I have ordered with other online companies and it was alot more money.
I will defiantly use them again.!

Thumbnail of user toddc158
Nebraska
1 review
0 helpful votes
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August 5th, 2019

Webeyecare knows how to do it. They are quick with the their turn around from placing the order to receiving the product. I have never had any problems and will continue to use them.

Thumbnail of user carolc17
Florida
1 review
1 helpful vote
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March 1st, 2013

This is the third time I have ordered from them and each time it reminds me of just how wonderful they are to do business with! Ease of ordering, quick shipping... they have it all! Great prices too!

Thumbnail of user olgav8
California
1 review
1 helpful vote
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November 5th, 2015

Horrible customer service, clueless staff that has hard time explaining and managing things. Have to switch to a different reseller now because of that.

Service
Thumbnail of user angelab331
Texas
1 review
0 helpful votes
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July 6th, 2018

I received my order (*******) efficiently! Fast service. The website is understandable & the check out process simple. I will definitely be ordering again.

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From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.

Business History

Welcome to WebEyeCare! Founded in 2009, we've been your trusted source for contact lenses & glasses for over 10 years. Based just outside of Philadelphia, Pennsylvania, we pride ourselves on being a US owned & operated company.

Company Representative

Thumbnail of user peterb53
Angela B.
WebEyeCare Rep
Hi! I'm Angela. I'm here to answer any of your questions and address any concerns you may have. We appreciate your feedback and look forward to assisting you.

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