• WebEyeCare

WebEyeCare

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Overview

WebEyeCare has a rating of 3.2 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses, and best price. WebEyeCare ranks 9th among Contact Lenses sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
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How would you rate WebEyeCare?
Top Positive Review

“Good Company, Fast shipping”

Ina D.
5/14/21

Hassle free online purchase. Prescription was verified right away. Customer service always available for any concerns/queries. Order was shipped within 24 hours of placement. Product as described. Will shop again.

Top Critical Review

“Stressful”

Nicole B.
8/10/21

I am very stressed out. I moved after putting an order in for my contacts, but due to them not being in stock I had to wait two weeks... But had filed a change of address weeks prior... Well long story short... The carrier they used to ship my contacts decided instead of forwarding my package to my new address or better yet... Leave it at the local post office... To return it to sender... Which ended up being a whole different location not the location where it was previously sent from... Yea confusing I know, what's more confusing is I have reached out to this company 3 times in the past week and a half... And heard nothing! Then I just call them and get placed on hold for over ten minutes... And now being told the ESTIMATED shipping day is tomorrow, and will take ten days to even reach me. I just wanna cry... My eyes are in so much pain!

Reviews (869)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (97) contact lenses (69) eye doctor (37)
Thumbnail of user vincentw44
California
1 review
0 helpful votes
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May 27th, 2019

1. Price is good.
2. easy to submit my prescription on line.
3. made a phone call and the rep is helpful.
4. delivery is pretty fast.

Thumbnail of user dawnc6
Minnesota
1 review
0 helpful votes
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November 19th, 2013

My order was processed quickly. I rec'd my contacts within a week from ordering them. And for half the cost of my eye doctor. Gotta love it..

Thumbnail of user shanes56
Texas
1 review
0 helpful votes
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March 16th, 2017

Great service and prices! I will be ordering from you again and have referred my family as well.

Thanks!

Thumbnail of user ellens88
West Virginia
1 review
0 helpful votes
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April 16th, 2018

Very satisfied with Webeyecare.com. They had very competitive prices and my contacts were delivered in less than one week.

Thumbnail of user deboraht57
Oregon
1 review
0 helpful votes
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March 6th, 2018

Happy with purchase of daily wear lenses. Website is easy to use and secure. Customer service is also great.

Thumbnail of user sarahj299
Massachusetts
1 review
0 helpful votes
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February 15th, 2018

Very pleased with my experience with Web eye care. Shipment was received much quicker than expected. Will order again

Thumbnail of user lyndsw
Georgia
1 review
0 helpful votes
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June 23rd, 2018

Fast processing and fast shipping! Very happy with my experience! Will absolutely order again from this site! Thank you!

Thumbnail of user brucem261
Utah
1 review
0 helpful votes
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June 22nd, 2019

Very pleased, free shipping works for my order *******, it came quickly and that's important. Easy to order online.

Thumbnail of user ronaldd123
Nevada
1 review
0 helpful votes
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June 15th, 2018

Consistent excellent service ive come to expect exactly what I need every time I have my order an refill.

Thumbnail of user eugenet20
Illinois
1 review
0 helpful votes
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April 7th, 2018

Fast delivery. I've been ordering contact lenses from WebEyeCare for the last few years and have been very happy.

Thumbnail of user alisont7
New York
1 review
0 helpful votes
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January 22nd, 2014

Ordering was a piece of cake and the order arrived very quickly. It was an all around great experience.

Thumbnail of user nolank9
South Dakota
1 review
1 helpful vote
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March 1st, 2013

Easy to order. Shipping was a bit steep but it was still cheaper than from the local optometrist's office.

Thumbnail of user brians1087
Alabama
1 review
0 helpful votes
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February 19th, 2020

Their products are good quality. They make it very easy to order the product. The shipping is pretty fast

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for your recommendation, Brian!

Thumbnail of user jenniferd1825
Massachusetts
1 review
0 helpful votes
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August 8th, 2021

Easy ordering of contacts. Had them in hand a few days later! Contacts came faster than I had anticipated and delivered w care.

Thumbnail of user brianh1393
California
1 review
0 helpful votes
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October 28th, 2020
• Updated review

A rep recently contacted me, and web eye care made things right. I would purchase from them again. I can say now that I'd recommend them.

Made it right!
October 24th, 2020
• Previous review

There was an issue, but web eye care fixed it quickly. I can now say I'd definitely recommend and will likely purchase from them in the future.

Thumbnail of user nataliec241
California
1 review
0 helpful votes
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October 26th, 2020

WebEyeCare.com is easy to use and quickly delivers a quality product. I am a very satisfied return customer.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback!

Thumbnail of user claireb26
California
1 review
4 helpful votes
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May 20th, 2014
Verified purchase

Fast delivery and competitive pricing, this is my second order from them. Would definitely use this site again.

Thumbnail of user shirleyw13
New Jersey
1 review
1 helpful vote
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March 4th, 2013

I got an appointment right away. Everyone was pleasant and eager to help. I will definitely go back.

Thumbnail of user eyling
Florida
1 review
3 helpful votes
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April 29th, 2014
Verified purchase

Great experience. My contacts got delivered quick and hassle free. Highly recommend and can't be the price ;)

Thumbnail of user ivang93
Florida
1 review
2 helpful votes
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July 23rd, 2020

Very bad service, I have never received what I ordered and when I send a claim they asked me to wait another 2 weeks to make a decision, I do not recommend

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for reviewing your purchase with WebEyeCare. Please provide us with your order number. Thank you!

Thumbnail of user tiffanyr47
Texas
1 review
0 helpful votes
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December 29th, 2017

Great prices - fast shipping - have not had any problems with their lenses or their service. I will continue to order my lenses from this company.

Thumbnail of user johnt1022
Montana
1 review
0 helpful votes
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July 14th, 2019

Love the auto reminders and ability to pay with one click via Apple Pay. Delivery was quick and convenient. I'd definitely recommend Web Eye Care!

Thumbnail of user loriw226
Texas
3 reviews
0 helpful votes
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December 5th, 2019

This site always sends their products very quickly, which is very helpful. My order has also been accurate, with no issues and pricing is reasonable.

Thumbnail of user elenan59
Pennsylvania
1 review
0 helpful votes
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November 18th, 2021

I haven't used the contacts yet so I can only attest to the ordering and delivery process, both of which were excellent!

Products used:
Biofinity contact lenses

Service
Value
Shipping
Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for the kind words! We greatly appreciate your recommendation!

Thumbnail of user taniag59
Illinois
1 review
0 helpful votes
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June 10th, 2021

WebEyecare.com is an easy way to order contact lenses. It recalls your prescription and delivery is fast!

Products used:
Contact lenses

Service
Value
Shipping
Quality
Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for recommending webeyecare! We are glad to hear of your experience.

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From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.

Business History

Welcome to WebEyeCare! Founded in 2009, we've been your trusted source for contact lenses & glasses for over 10 years. Based just outside of Philadelphia, Pennsylvania, we pride ourselves on being a US owned & operated company.

Company Representative

Thumbnail of user peterb53
Angela B.
WebEyeCare Rep
Hi! I'm Angela. I'm here to answer any of your questions and address any concerns you may have. We appreciate your feedback and look forward to assisting you.

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