• WebEyeCare

WebEyeCare

Write a Review

Overview

WebEyeCare has a rating of 3.2 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses, and best price. WebEyeCare ranks 9th among Contact Lenses sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
16
See all photos
How would you rate WebEyeCare?
Top Positive Review

“Good Company, Fast shipping”

Ina D.
5/14/21

Hassle free online purchase. Prescription was verified right away. Customer service always available for any concerns/queries. Order was shipped within 24 hours of placement. Product as described. Will shop again.

Top Critical Review

“Stressful”

Nicole B.
8/10/21

I am very stressed out. I moved after putting an order in for my contacts, but due to them not being in stock I had to wait two weeks... But had filed a change of address weeks prior... Well long story short... The carrier they used to ship my contacts decided instead of forwarding my package to my new address or better yet... Leave it at the local post office... To return it to sender... Which ended up being a whole different location not the location where it was previously sent from... Yea confusing I know, what's more confusing is I have reached out to this company 3 times in the past week and a half... And heard nothing! Then I just call them and get placed on hold for over ten minutes... And now being told the ESTIMATED shipping day is tomorrow, and will take ten days to even reach me. I just wanna cry... My eyes are in so much pain!

Reviews (869)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (97) contact lenses (69) eye doctor (37)
Thumbnail of user elizabethz44
New Jersey
1 review
0 helpful votes
  • Send Message
November 7th, 2018

Fast shipping, great customer service! Very pleased will order again! Product exactly as described and quality product!

Thumbnail of user kristan13
Michigan
3 reviews
0 helpful votes
  • Send Message
July 15th, 2019

Love ordering my contacts online! With webeyecare.com, it's easy and affordable! I'll be ordering from them again!

Thumbnail of user katiem209
Maryland
1 review
0 helpful votes
  • Send Message
September 10th, 2018

Great website with great customer service. Have ordered several times from site and never had an issue.

Thumbnail of user tommyandterrym
North Carolina
1 review
1 helpful vote
  • Send Message
April 6th, 2013

Best price available! Verified my prescription and processed the order very quickly. Will order from them again!

Thumbnail of user hilaryb31
Massachusetts
1 review
0 helpful votes
  • Send Message
May 13th, 2019

The $150 rebate makes it the cheapest contact lens purchasing option! My contacts arrived within a few days and the ordering process was simple.

Thumbnail of user dorih2
Missouri
1 review
0 helpful votes
  • Send Message
March 6th, 2018

Shipping took the full 10 days. Did carry my brand though which a lot of websites did not. I am pleased with my order.

Thumbnail of user jacobf14
Tennessee
1 review
1 helpful vote
  • Send Message
March 19th, 2013

The shopping experience was very easy and quick. I have used this website a few times now and it has always been a pleasure.

Thumbnail of user jessicap1346
Alaska
1 review
0 helpful votes
  • Send Message
November 10th, 2021
Verified purchase

My husband requires toric lenses with one eye requiring toric XR lenses. They were able to accommodate this specialty order for a reasonable price.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!

Thumbnail of user ds1054
New Jersey
1 review
0 helpful votes
  • Send Message
April 5th, 2020

Easy to upload Rx. And complete ordering process. Got an email with tracking number and received contacts about 1 week later. Best price around.

Thumbnail of user kellib127
Illinois
2 reviews
0 helpful votes
  • Send Message
August 10th, 2021

Very convenient shopping, great prices, and fast shipping! Way cheaper than my local optical store and easy peasy to order from home.

Thumbnail of user janr95
Georgia
1 review
0 helpful votes
  • Send Message
April 20th, 2018

*******
Very quick turnaround! Even had to contact my physician, no probllem!
I thank you they arrived as needed in my mailbox.

Thumbnail of user rhondam393
Ohio
1 review
0 helpful votes
  • Send Message
December 20th, 2020

Most of the time they are fast a delivering there product but do to covid it takes a bit longer. Awesome

Thumbnail of user adamt123
Ohio
1 review
0 helpful votes
  • Send Message
December 7th, 2018

It was easy and simple to purchase what I needed it at a great price. I would use this site for all of my eyecare needs. Ref #*******

Thumbnail of user ericaj21
Florida
1 review
3 helpful votes
  • Send Message
May 2nd, 2016

They sent me the wrong type of lenses and then wouldn't process a refund. The CS staff completely sucks!

Thumbnail of user melissar98
North Carolina
2 reviews
0 helpful votes
  • Send Message
March 16th, 2017

Great prices, fast shipping. I would most definitely buy from again if the prices are the lowest like they were for this order.

Thumbnail of user annep61
California
1 review
0 helpful votes
  • Send Message
June 9th, 2017

Been buying contact lens form WebEyeCare for years. Fast delivery and the same price as the doctor's office, and sent to my home.

Thumbnail of user caitlinm2
New Hampshire
1 review
0 helpful votes
  • Send Message
January 23rd, 2014

This website was not only incredibly easy to use but I got my order SO quickly. I could barely believe how fast my contacts were delivered to me!

Thumbnail of user jasminev35
Massachusetts
1 review
0 helpful votes
  • Send Message
February 9th, 2020

They fit very well in my eyes and do not irritate them since I have allergy. I buy from you guys because they are at very good price.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for the kind words, Jasmine! We greatly appreciate your recommendation!

Thumbnail of user brettm12
Tennessee
1 review
1 helpful vote
  • Send Message
March 8th, 2013

I thought the process of purchasing contacts online was fast, simple, and cost effective. I look forwar5d to doing it again when we need to reorder!

Thumbnail of user margareth163
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 8th, 2018

Order: ******* on 11/16/17
Fast delivery and great price. Always helpful when speaking on the phone!

Thumbnail of user jenniferb798
Illinois
1 review
0 helpful votes
  • Send Message
April 7th, 2019

WebEyeCare has the Best prices! Super easy to order with upload of prescription. The shipping is quick too!

Thumbnail of user kellyj140
Minnesota
1 review
0 helpful votes
  • Send Message
July 7th, 2018

Contacts were so easy to order and they ship so qucik! There are no hidden fees! Love Webeyecare.com!

Thumbnail of user lindas381
New Jersey
1 review
0 helpful votes
  • Send Message
February 28th, 2017

Great contacts no issuues always reorder with no problem. Will order again thank you dont have any else to say... this is a great company

Thumbnail of user elih29
Virginia
1 review
0 helpful votes
  • Send Message
May 24th, 2018

Shopping online experience with OK, delivery was on time, was looking to get some discounts and coupons but it didn't come, I'm still waiting...

Thumbnail of user annm613
Florida
1 review
0 helpful votes
  • Send Message
May 25th, 2019

Webeyecare is awesome to work with. Easy to use and always on time. I have been very pleased with their services since I started ordering from them.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.

Business History

Welcome to WebEyeCare! Founded in 2009, we've been your trusted source for contact lenses & glasses for over 10 years. Based just outside of Philadelphia, Pennsylvania, we pride ourselves on being a US owned & operated company.

Company Representative

Thumbnail of user peterb53
Angela B.
WebEyeCare Rep
Hi! I'm Angela. I'm here to answer any of your questions and address any concerns you may have. We appreciate your feedback and look forward to assisting you.

How do I know I can trust these reviews about WebEyeCare?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about WebEyeCare?