• WebEyeCare

WebEyeCare

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Overview

WebEyeCare has a rating of 3.2 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses, and best price. WebEyeCare ranks 9th among Contact Lenses sites.

Positive reviews (last 12 months): 0%
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How would you rate WebEyeCare?
Top Positive Review

“Good Company, Fast shipping”

Ina D.
5/14/21

Hassle free online purchase. Prescription was verified right away. Customer service always available for any concerns/queries. Order was shipped within 24 hours of placement. Product as described. Will shop again.

Top Critical Review

“Stressful”

Nicole B.
8/10/21

I am very stressed out. I moved after putting an order in for my contacts, but due to them not being in stock I had to wait two weeks... But had filed a change of address weeks prior... Well long story short... The carrier they used to ship my contacts decided instead of forwarding my package to my new address or better yet... Leave it at the local post office... To return it to sender... Which ended up being a whole different location not the location where it was previously sent from... Yea confusing I know, what's more confusing is I have reached out to this company 3 times in the past week and a half... And heard nothing! Then I just call them and get placed on hold for over ten minutes... And now being told the ESTIMATED shipping day is tomorrow, and will take ten days to even reach me. I just wanna cry... My eyes are in so much pain!

Reviews (869)

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Reviews that mention popular keywords

customer service (97) contact lenses (69) eye doctor (37)
Thumbnail of user michaeln947
California
1 review
0 helpful votes
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July 28th, 2020

Contact Lens Eye Exam was convenient and easy to use. Service was great too! Going to get the glasses eye exam as well

Thumbnail of user mays81
Iowa
1 review
0 helpful votes
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April 22nd, 2021

Happy with the order. It was easy to order and the contact arrived sound and fast. I will use the site again.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you so much for your kind words and recommendation. We greatly appreciate it.

Thumbnail of user conniec98
Kentucky
1 review
0 helpful votes
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April 23rd, 2018

Excellent service as well as quick. I received my order ******* early. I love my contacts they fit perfectly.

Thumbnail of user bonniet32
Bonnie T.
Utah
2 reviews
1 helpful vote
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August 3rd, 2018

I love my new glasses!! Excellent quality and very very low prices!!! I would recommend to everyone I know!!

Thumbnail of user juliam108
Massachusetts
1 review
0 helpful votes
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April 9th, 2018

Very happy with my order. When I called to verify my prescription I was really pleased with customer service.

Thumbnail of user billw189
Ohio
1 review
0 helpful votes
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February 15th, 2018

Very pleased with my contacts. They arrived very fast and the price was great! This is my fourth or fifth order and the customer service was great!

Thumbnail of user anniec15
Utah
1 review
2 helpful votes
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March 10th, 2014

The order was direct and clear. Everything was processed correctly, and I received my contacts very quickly. Very satisfied.

Thumbnail of user sonyak
New York
1 review
0 helpful votes
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March 8th, 2014

Prices were the best (I did my research!), ordering was easy, and it shipped very, very fast. Overall, I was very pleased.

Thumbnail of user leanneb9
Maine
1 review
0 helpful votes
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March 11th, 2017

Received order quickly and ordering was very easy. The website was easy to use. The order that we placed was correct when it arrived.

Thumbnail of user krish76
Minnesota
2 reviews
0 helpful votes
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July 1st, 2018

As always the service is great, they always send what I order and I get my order pretty fast. Thanks for the great service. Again.

Thumbnail of user rened33
Florida
1 review
0 helpful votes
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August 31st, 2018

This was a very quick and easy order process. I received the contact lenses I had ordered a few days later, a very quick and easy process.

Thumbnail of user susanj16
Arkansas
1 review
1 helpful vote
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March 17th, 2013

The ordering process was smooth. When I had trouble the help over the phone was great. I was credited for contacts that I had to return.

Thumbnail of user kimc33
Virginia
1 review
1 helpful vote
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April 3rd, 2013

Ordering was easy and the price was good. I shopped around for the best price and found this website to have the best price. Shipping was fast.

Thumbnail of user shandrap2
New Jersey
1 review
0 helpful votes
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February 15th, 2018

East to order and fast shipping even without express shipping option. Very easy to. Order and easy to track as well.

Thumbnail of user andreao108
New York
1 review
0 helpful votes
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March 23rd, 2020

Easy to compare prices. Easy to use website. Easy order receiving.
My contacts were delivered to my front door.

Thumbnail of user madelined70
South Carolina
1 review
0 helpful votes
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November 20th, 2021

Easy to place my order because I had previously ordered the same product. Shipping was fast. Highly recommend.

Service
Value
Shipping
Quality
Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for recommending webeyecare! We are glad to hear of your experience.

Thumbnail of user amandau492
Washington
1 review
0 helpful votes
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January 16th, 2022

Great company. Prompt customer service response and quick shipping. Very positive experience! Highly recommend!

Products used:
Contacts

Service
Value
Shipping
Quality
Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Awesome to hear! Thank you for recommending us!

Thumbnail of user bf234
Texas
1 review
0 helpful votes
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April 19th, 2021

Extremely easy and simple with very quick delivery. If only all online shopping was this friendly...

Service
Value
Shipping
Quality
Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future.

Thumbnail of user angelat65
Missouri
1 review
0 helpful votes
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May 17th, 2017

Very reasonable prices, great customer service. Fast prescription verification and shipping. Order *******

Thumbnail of user caroly975
South Carolina
1 review
0 helpful votes
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April 25th, 2017

Easy to use website and the prices can't be beat. So glad I discovered this site. Reordering is a breeze.

Thumbnail of user teresab107
Florida
1 review
0 helpful votes
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August 4th, 2017

WebEyeCare.com is the very best! Fast delivery easy set up. Never have I been disappointed. Thank you! Order # ******* Date ordered 7/12/2017

Thumbnail of user joser255
VE
1 review
0 helpful votes
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November 10th, 2018

Excellent service and prices. Fast shipping once they verify that recipes are ok. The website is easy to navigate.

Thumbnail of user carlab118
Arkansas
1 review
1 helpful vote
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September 30th, 2018

I ordered for the first time but will definitely be ordering again. Low price, fast delivery & excellent service!

Thumbnail of user carlinj1
Washington
1 review
0 helpful votes
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October 1st, 2018

Exactly what you'd expect from online contacts ordering, they got the order right and had surprisingly fast free shipping.

Thumbnail of user emilyp95
Florida
1 review
0 helpful votes
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April 9th, 2018

Webeyecare.com had all the ingredients for a successful transaction - great price, good communication and delivery as expected.

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From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.

Business History

Welcome to WebEyeCare! Founded in 2009, we've been your trusted source for contact lenses & glasses for over 10 years. Based just outside of Philadelphia, Pennsylvania, we pride ourselves on being a US owned & operated company.

Company Representative

Thumbnail of user peterb53
Angela B.
WebEyeCare Rep
Hi! I'm Angela. I'm here to answer any of your questions and address any concerns you may have. We appreciate your feedback and look forward to assisting you.

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