• WebEyeCare

WebEyeCare

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Overview

WebEyeCare has a rating of 3.2 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses, and best price. WebEyeCare ranks 9th among Contact Lenses sites.

Positive reviews (last 12 months): 0%
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How would you rate WebEyeCare?
Top Positive Review

“Good Company, Fast shipping”

Ina D.
5/14/21

Hassle free online purchase. Prescription was verified right away. Customer service always available for any concerns/queries. Order was shipped within 24 hours of placement. Product as described. Will shop again.

Top Critical Review

“Stressful”

Nicole B.
8/10/21

I am very stressed out. I moved after putting an order in for my contacts, but due to them not being in stock I had to wait two weeks... But had filed a change of address weeks prior... Well long story short... The carrier they used to ship my contacts decided instead of forwarding my package to my new address or better yet... Leave it at the local post office... To return it to sender... Which ended up being a whole different location not the location where it was previously sent from... Yea confusing I know, what's more confusing is I have reached out to this company 3 times in the past week and a half... And heard nothing! Then I just call them and get placed on hold for over ten minutes... And now being told the ESTIMATED shipping day is tomorrow, and will take ten days to even reach me. I just wanna cry... My eyes are in so much pain!

Reviews (869)

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Reviews that mention popular keywords

customer service (97) contact lenses (69) eye doctor (37)
Thumbnail of user barbarad279
New Jersey
2 reviews
0 helpful votes
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October 27th, 2018

Found WebEyeCare online in a google search. The prices were the best I found overall. I was pleased with the service. My contacts were shipped right away and came within a few days. Highly recommend!

Thumbnail of user kennetht29
Illinois
1 review
0 helpful votes
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September 20th, 2016

The ordering process was clear and easy. The price was right. Communication was constant. Easy one click tracking of my order. Arrived in a few days as promised.

Thumbnail of user thomasq12
New Jersey
1 review
0 helpful votes
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June 9th, 2017

I would recommend to anyone. Simple to place and order. I received my order within reasonable time. I saved a lot of money shopping with web eye care.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.

Thumbnail of user anthonyh202
Virginia
1 review
0 helpful votes
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October 7th, 2018

Can't believe how quickly my order arrived. Very impressed. When I ordered from EZcontacts, I had to call Everytime to get status updates on my order. Thank you

Thumbnail of user marcya
Oklahoma
1 review
6 helpful votes
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February 8th, 2011

I am surprised to see the negative reviews on this site. I recently made a purchase with webeyecare and had a great experience. I originally placed my order 1/24. The ordering process was very straightforward. I was a bit confused about how to specify that I wanted 2 boxes for each of my eyes, but I was able to use the chat feature (which is a great feature to have) to get the correct answer. Upon placing my order I was asked to send a copy of my prescription to expedite the processing of the order. I sent my prescription in as soon as I placed the order and later that day was provided notice that my order had shipped as well as a UPS tracking number. I had paid for the UPS 5 day ground but I guess because the product shipped out from the west coast and I am on the west coast, it arrived within 3 days. The contacts were exactly what I had ordered and the whole process was very simple. I had previously bought my contacts from the doctor and this was the first time I purchased them online. I will certainly purchase my contacts again from webeyecare in the future, I saved over $40 compared to what I would have paid with the eye doctor.

Thanks webeyecare keep up the good work.

Thumbnail of user joelb422
North Carolina
1 review
0 helpful votes
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October 15th, 2021

Best price around for brand name contacts. My eye doctor s office wanted 55% more on price for the very same contacts. I got year supply for little over price of 6 months supply

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!

Thumbnail of user ginar49
Minnesota
1 review
0 helpful votes
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March 17th, 2017

Shipping should be signature only so contacts dont sit out in elements! I would rather be inconvenienced with a signature over having frozen contacts.

Thumbnail of user hannahb111
Tennessee
1 review
1 helpful vote
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May 13th, 2018

I've worn contacts for years and have ordered for webeyecare the last few times. I have always experienced amazing service from them. Fast shipping and great prices is always great too!

Thumbnail of user dianew209
Texas
2 reviews
0 helpful votes
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November 17th, 2018

I have been ordering my contacts through webeyecare for about a year. Never have had any problem except that I wait toooo long to place my order. :) Usually a quick turn around!

Thumbnail of user emilys294
District of Columbia
1 review
0 helpful votes
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May 21st, 2018

I was pleasantly surprised at how quickly my contacts arrived after I placed my order. Great selection and competitive prices. Will order from webeyecare again - order *******.

Thumbnail of user megani15
Alabama
1 review
0 helpful votes
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September 26th, 2019

Great service. Has all kinds of brands. Great prices! Definitely will order from them again. Love that they do sales on all kinds of glasses and contacts.

Thumbnail of user cathies
Nebraska
1 review
1 helpful vote
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September 16th, 2013

It was so easy to purchase my contacts on webeyecare.com. It took only a couple minutes, and my lenses arrived just a few days later. Thanks, webeyecare.com!

Thumbnail of user ashleyw25
New Mexico
1 review
1 helpful vote
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March 18th, 2014
Verified purchase

I highly recommend using WebEyeCare.com. I did my research and found the best prices on their site. My contacts were shipped quickly and I received great service!

Thumbnail of user ms37
New York
1 review
2 helpful votes
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September 27th, 2011

The information on line states free shipping. It does not tell you that there is a processing fee and that the shipping is only free on orders over $200. Don't waste your time.

Thumbnail of user heatherh537
Oklahoma
1 review
0 helpful votes
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March 8th, 2020

Great service! Exactly what I ordered. We have ordered from other companies in the past and the service has not been as good. The ease of the website is superior to the others.

Thumbnail of user kellin2
Virginia
1 review
1 helpful vote
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March 18th, 2014
Verified purchase

I found these contacts on this website for the cheapest cost. They came to me quick and I had no problems. I would definitely use this website again to reorder.

Thumbnail of user robinp246
Texas
2 reviews
0 helpful votes
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February 10th, 2020

Quick and easy. I am very satisfied with my order. I will definitely recommend this website to friends and family. Is very cost-efficient I did not have to go back to the eye doctor and I save money.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for recommending webeyecare, Robin! We are glad to hear of your experience.

Thumbnail of user jodya7
Indiana
1 review
0 helpful votes
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September 16th, 2013

Quick shipment and great service. Product arrived before the estimated shipment time. Product was just as described and in great condition. Helpful associate when we had a question on shipment.

Thumbnail of user joelc355
New York
1 review
0 helpful votes
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April 29th, 2020

This was my first order with WebEyeCare.com and I was very pleased. Their prices for contacts was lower than two other well known companies and the service was very fast.

Thumbnail of user anitaj100
New York
1 review
0 helpful votes
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October 31st, 2020

I was happily surprised at how quickly the order was processed, shipped, and delivered. The pricing was cheaper than another competing online service.

Thumbnail of user chasityt2
Mississippi
1 review
0 helpful votes
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September 16th, 2013

So easy to order, and always arrives before estimated delivery date! I have ordered twice, and neither time have I had any problem with my order! Will continue to order from webeyecare.com!

Thumbnail of user tiffanym169
Idaho
1 review
0 helpful votes
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December 25th, 2018

The prices I have found on this website are the cheapest around and they have always had a fast processing and shipping time. I am always grateful and return for future purchases

Thumbnail of user fredj4
California
1 review
7 helpful votes
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March 20th, 2011

I searched far and wide for the best prices and finally settled on WebEyeCare. Their prices were almost half of what I would have paid at my doctor's office. I was a bit hesitant using them at first, given that they were so cheap I did not know what to expect. I have been pleasantly surprised with the service I received. After placing my order the confirmation page instructed me to email a copy of my prescription which I did. An hour later I received a phone call from a customer service representative telling me that that there was an issue with my order. Apprantely I had input my prescription incorrectly, I entered a positive power instead of a negative. The customer service representative discussed the error with me and requested my approval to change the order to match the prescription, which I gladly provided. I was then told that my order would ship later that day and I would receive an email with my tracking number, both of which happened. I ordered the standard ground shipping and my order shipped out that evening, and I had my contacts several days later. The contacts are exactly what I expected, and the expiration dates are three years out, so no need to worry about getting expired contacts. Needless to say I had a very good experience with WebEyecare and will be using them again for my next order. I am a price shopper and that was the main reason I chose WebEyeCare, but I was pleasantly surprised with the level of service I received. I definitely recommend them.

Thumbnail of user katiel297
Florida
1 review
0 helpful votes
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June 16th, 2021

When my contacts were out of stock, customer service was very responsive to my inquiries. Also very pleased they have the 90-pack of my special lenses.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for the kind words! We greatly appreciate your recommendation!

Thumbnail of user kaylak1
Texas
1 review
0 helpful votes
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November 20th, 2013

Very easy to use and great prices. Took a little longer to deliver than I expected but overall I had a good experience and will definitely use them again!

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From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.

Business History

Welcome to WebEyeCare! Founded in 2009, we've been your trusted source for contact lenses & glasses for over 10 years. Based just outside of Philadelphia, Pennsylvania, we pride ourselves on being a US owned & operated company.

Company Representative

Thumbnail of user peterb53
Angela B.
WebEyeCare Rep
Hi! I'm Angela. I'm here to answer any of your questions and address any concerns you may have. We appreciate your feedback and look forward to assisting you.

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