• WebEyeCare

WebEyeCare

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Overview

WebEyeCare has a rating of 3.2 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses, and best price. WebEyeCare ranks 9th among Contact Lenses sites.

Positive reviews (last 12 months): 0%
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How would you rate WebEyeCare?
Top Positive Review

“Good Company, Fast shipping”

Ina D.
5/14/21

Hassle free online purchase. Prescription was verified right away. Customer service always available for any concerns/queries. Order was shipped within 24 hours of placement. Product as described. Will shop again.

Top Critical Review

“Stressful”

Nicole B.
8/10/21

I am very stressed out. I moved after putting an order in for my contacts, but due to them not being in stock I had to wait two weeks... But had filed a change of address weeks prior... Well long story short... The carrier they used to ship my contacts decided instead of forwarding my package to my new address or better yet... Leave it at the local post office... To return it to sender... Which ended up being a whole different location not the location where it was previously sent from... Yea confusing I know, what's more confusing is I have reached out to this company 3 times in the past week and a half... And heard nothing! Then I just call them and get placed on hold for over ten minutes... And now being told the ESTIMATED shipping day is tomorrow, and will take ten days to even reach me. I just wanna cry... My eyes are in so much pain!

Reviews (869)

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Reviews that mention popular keywords

customer service (97) contact lenses (69) eye doctor (37)
Thumbnail of user jpd5
Ohio
1 review
0 helpful votes
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September 9th, 2017

First time going with web eye care and was very happy. Will be using them again. The price was right, order was correct and the shipping low and fast.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback. We make it our goal to have the most competitive prices for contact lenses. We are very happy to hear you had a positive experience and will be returning.

Thumbnail of user cicelym
California
1 review
0 helpful votes
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November 23rd, 2013

This website is very easy to navigate and I can quickly find what I need without having to search around for a long period of time. Everything is in order and easy to find.

Thumbnail of user jessicac683
Pennsylvania
1 review
0 helpful votes
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March 8th, 2020

This was my first time placing an order with this company. My order was #*******. Received exactly what I ordered and loved the free/fast shipping. Would definitely buy from again.

Thumbnail of user judye57
South Carolina
1 review
0 helpful votes
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May 3rd, 2019

I had just got my eye exam and was wondering how I was going to be able to afford contacts, when I came across webeyecare.com.It was my lucky day.the price was perfect.lI will be back. Thanks.

Thumbnail of user rachelr538
Nevada
1 review
0 helpful votes
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July 21st, 2021

I found it easy and fast shipping. The website has support and customer service as well. I received quality product and placed a follow up order as well.

Thumbnail of user robync55
Texas
1 review
0 helpful votes
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July 2nd, 2018

Cheapest price I found for my contacts. Great customer service and super quick shipping! I will order my contacts from WebEyeCare from now on! Thanks!

Thumbnail of user nancyt140
Pennsylvania
1 review
0 helpful votes
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May 6th, 2018

Easy to find the contacts I wanted with reasonable price. Contacts came within a week! I did not expect them to come in so quick! The website has a easy layout to find the brands you needs

Thumbnail of user kylen4
South Carolina
1 review
1 helpful vote
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March 18th, 2014
Verified purchase

I had a great experience with Webeyecare, had a problem with my prescription and they were very helpful and understanding. I was able to make adjustments and order shipped quickly.

Thumbnail of user saraw13
Florida
1 review
1 helpful vote
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September 16th, 2013

It was easy to order and the shipping was lightning fast! These really are the lowest prices anywhere, and the website is uncomplicated. I was very happy.

Thumbnail of user joyam
Virginia
1 review
1 helpful vote
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March 4th, 2014

The order was quick and easy and I thought the verification of the prescription was going to be long but they shipped my contacts out quickly and I received them quickly.

Thumbnail of user aliciad7
New York
1 review
0 helpful votes
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November 19th, 2013

It was easy to use. I would have rated it higher but the rebate referred to was difficult to find any information, such you need to go to the vendor website to submit.

Thumbnail of user juliac12
Florida
1 review
1 helpful vote
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July 22nd, 2013

The website experience is fairly easy. The only negative I would mention is the shipping. It is taking longer to ship than expected but that is due to mail service not the website.

Thumbnail of user nikkid5
Mississippi
1 review
1 helpful vote
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March 18th, 2014
Verified purchase

This was my first time ordering contacts from this site. I am very pleased with my order as well as the punctual delivery of my order. I would highly recommend using this site

Thumbnail of user kristaw1
Arkansas
1 review
1 helpful vote
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April 16th, 2014
Verified purchase

I loved shopping with you guys. Ordering was very simple and was super easy. I also loved you guys were cheaper then anyone else. I will b shopping here again. :)

Thumbnail of user shannelm
Maryland
1 review
0 helpful votes
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September 16th, 2013

This was my first time ordering contacts online. I was very pleased that order arrived on time and was very accurate. Will order again and recommend this site to others.

Thumbnail of user candacem3
New York
1 review
1 helpful vote
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April 16th, 2014

WebEyeCare is always so wonderful at getting my order shipped out quickly! My order is almost always shipped out within a couple of days and is always correct. I highly recommend them!

Thumbnail of user samaras6
Texas
1 review
0 helpful votes
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April 19th, 2018

Shipment was on time and pricing was reasonable. I have been a customer for the last few years and I prefer this website over the direct lensecare clinic pricing by my home.

Order reference#*******

Thumbnail of user stephanieb376
California
2 reviews
0 helpful votes
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October 17th, 2018

I always buy through webeyecare, because their contact prices beat other companies/websites. I order the biofinity toric lenses!
My reference order number is *******.

Thumbnail of user dornesciaj
Washington
1 review
0 helpful votes
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November 26th, 2017

The experience was excellent. The website was easy to navigate. The selection was great. The price was reasonable. The delivery was fast. Excellent job!

Thumbnail of user rosam8
Arizona
1 review
1 helpful vote
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November 26th, 2013

This was first time ordering contacts on line and it was a great experience. Webeyecare was fast and efficient. I will definetly order again from them

Thumbnail of user bettyh118
Iowa
1 review
0 helpful votes
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November 7th, 2018

Easy ordering, just upload your prescription. Came within a week. Also, they email you to let you know your prescription is expiring so you can get in one last order!

Thumbnail of user erikac39
Pennsylvania
1 review
0 helpful votes
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March 6th, 2018

It was nice to have our eye doctor contacted in a timely matter which expedited shipping! I would highly recommend this company as their prices are also competitive

Thumbnail of user amberj171
California
1 review
0 helpful votes
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March 31st, 2020

Web Eye Care makes it easy to order and reorder, even emailing around the time you've run out of contacts, making them super helpful. They also have great prices!

Thumbnail of user juliem964
Florida
3 reviews
0 helpful votes
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March 27th, 2020

Good prices easy ordering, fast shipping, reliable service! Even send a reminder just before your prescription expires, which is so helpful. I'm very happy with WebEyeCare.com!

Thumbnail of user archas
Rhode Island
1 review
0 helpful votes
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August 1st, 2021

I couldn't get my contacts as fast as I had hoped since there was a delay in shipment but the customer service was amazing and the contacts were so affordable too. I would definitely buy again.

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From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.

Business History

Welcome to WebEyeCare! Founded in 2009, we've been your trusted source for contact lenses & glasses for over 10 years. Based just outside of Philadelphia, Pennsylvania, we pride ourselves on being a US owned & operated company.

Company Representative

Thumbnail of user peterb53
Angela B.
WebEyeCare Rep
Hi! I'm Angela. I'm here to answer any of your questions and address any concerns you may have. We appreciate your feedback and look forward to assisting you.

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