• WebEyeCare

WebEyeCare

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Overview

WebEyeCare has a rating of 3.2 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses, and best price. WebEyeCare ranks 9th among Contact Lenses sites.

Positive reviews (last 12 months): 0%
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How would you rate WebEyeCare?
Top Positive Review

“Good Company, Fast shipping”

Ina D.
5/14/21

Hassle free online purchase. Prescription was verified right away. Customer service always available for any concerns/queries. Order was shipped within 24 hours of placement. Product as described. Will shop again.

Top Critical Review

“Stressful”

Nicole B.
8/10/21

I am very stressed out. I moved after putting an order in for my contacts, but due to them not being in stock I had to wait two weeks... But had filed a change of address weeks prior... Well long story short... The carrier they used to ship my contacts decided instead of forwarding my package to my new address or better yet... Leave it at the local post office... To return it to sender... Which ended up being a whole different location not the location where it was previously sent from... Yea confusing I know, what's more confusing is I have reached out to this company 3 times in the past week and a half... And heard nothing! Then I just call them and get placed on hold for over ten minutes... And now being told the ESTIMATED shipping day is tomorrow, and will take ten days to even reach me. I just wanna cry... My eyes are in so much pain!

Reviews (869)

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Reviews that mention popular keywords

customer service (97) contact lenses (69) eye doctor (37)
Thumbnail of user carenm27
Florida
1 review
0 helpful votes
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January 16th, 2022

Not only was ordering simple, but great price and received in 4 days! Ordered from another popular site and am still waiting for them 3 weeks later!

Products used:
Contact lenses

Value
Shipping
Quality
Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!

Thumbnail of user ginag25
New Jersey
1 review
0 helpful votes
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October 17th, 2016

Had problems with the website. But then I called in and it was smooth as silk. My contacts were here and less than 5 days.

Thumbnail of user jeffh581
Kansas
1 review
0 helpful votes
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March 11th, 2019

Great price and quick shipment. Would buy from them again. Better than buying from eye doctor. What more can you say, they are top notch

Thumbnail of user aaronh229
Tennessee
1 review
0 helpful votes
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September 24th, 2019

Same great contacts, lower price than the competition! I have found a new place to offer my contacts. With fast shipping also! Order *******

Thumbnail of user denaf21
Illinois
1 review
0 helpful votes
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December 17th, 2020

Fast shipping- no problems. Great customer service as well. They always have great promo codes which can easily knock down pricing. ONLY BUY FROM WEBEYECARE.

Thumbnail of user bettyee
Tennessee
1 review
1 helpful vote
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January 28th, 2014

I was very satisfied with your pricing, fast service and ease of your website. Will definitely use webeyecare.com for my next contact lens purchase.

Thumbnail of user sheris3
California
1 review
1 helpful vote
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April 6th, 2013

A little nervous ordering contacts on line. Webeyecare made it very simple and no hassle. Within a couple of days I received my order.

Thumbnail of user johannae5
Colorado
1 review
0 helpful votes
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September 26th, 2018

I have been using webeyecare for years now, and i love them. They are very quick! The website is easy to use, too.

Thumbnail of user harleyb52
Maine
1 review
0 helpful votes
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April 4th, 2020

Excellent service. Place an order, and in a couple days they're in the mailbox. Lowest price we've ever found. Great company. Thank you

Thumbnail of user gretchenb2
Massachusetts
1 review
1 helpful vote
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January 16th, 2014

Excellent prices and super fast shipping! Have been ordering for years and it is the only place I will buy my contacts from.

Thumbnail of user monicao15
Nevada
1 review
0 helpful votes
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June 19th, 2017

Had a great experience with WebEyeCare.com. By far the most economical for purchasing contact lenses, and the turn around time was phenomenal.

Thumbnail of user kellis28
West Virginia
1 review
0 helpful votes
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October 13th, 2017

Amazing and super super fast delivery. Will hopefully be able to make another order happen extremely soon in the future. Thanks again

Thumbnail of user tiffanyp81
New York
1 review
0 helpful votes
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October 1st, 2018

Going through google shopping, always find great prices... about half what another famous site charges. Always fast shipping, never had any issues

Thumbnail of user susand656
Ohio
1 review
0 helpful votes
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November 11th, 2019

Webeyecare had the contact lenses my optometrist prescribed priced about $20 less than local eyewear shops. Shipping was slower than I expected.

Thumbnail of user nicolef5
Arizona
1 review
1 helpful vote
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April 2nd, 2013

Great prices! And they keep your prescription info from previous orders to if your eyes stay the same its super easy ordering!

Thumbnail of user ninaj39
New Jersey
2 reviews
0 helpful votes
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February 20th, 2020

My Rx changed. I needed to exchange 2 boxes of contact lenses for new Rx. Customer service was so helpful. Thank you!

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for your recommendation, Nina!

Thumbnail of user angelat39
Ohio
1 review
0 helpful votes
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March 1st, 2016

Webeyecare.com provided the best price for my contact lenses and shipped quickly. I would definitely reorder in the future from them

Thumbnail of user richp65
Pennsylvania
1 review
0 helpful votes
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January 10th, 2019

First time using this site and very pleased, I will be back. Easy process, user-friendly, great price and fast ship, thanks!

Thumbnail of user jennag27
Tennessee
1 review
0 helpful votes
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May 17th, 2019

Great service. Fast and friendly.
I love the magnet sent for easy reordering.
The prices are better than many others around

Thumbnail of user catherinea122
Texas
1 review
0 helpful votes
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June 30th, 2019

Very easy to order and upload prescription but all coupons available would not work so I could not get any discounts

Thumbnail of user shawnb191
Texas
1 review
0 helpful votes
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September 20th, 2019

Fast and easy process. No issues and shipment arrived within a timeframe that was given to me at time of order

Thumbnail of user nancym522
Indiana
1 review
0 helpful votes
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January 7th, 2019

Very easy to order, send photo of prescription and contact lenses arrive in a few days. Price is very reasonably.

Thumbnail of user diannan2
Georgia
1 review
0 helpful votes
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April 1st, 2018

There is no easier way to order contacts. They handle everything and get contacts faster than ordering through doctors office.

Thumbnail of user jeffw105
Washington
1 review
0 helpful votes
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June 9th, 2017

I get all my lenses from here. Easy and fast at the best price. Makes my life so much more simple to have them arrive in my mailbox!

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.

Thumbnail of user amberb65
Louisiana
1 review
0 helpful votes
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June 9th, 2017

First, I was thrilled to learn that Web Eye Care stilled carried the ACUVUE® Brand in 6 packs. ACUVUE® discontinued making 6-packs a little over a year ago, and only produces their lenses as a 12-pack &/or 24-pack. The places I previously ordered contacts from such as Walgreen's, Walmart, K-Mart, my eye doctor, etc., no longer carry the ACUVUE® Brand 6-packs. Web Eye Care is the only place I was able to find that still has some left. I do not wear my contacts as often as I wear glasses, & prefer to order 6-packs versus 12-packs. This was my first order ever with Web Eye Care & I had zero issues placing the order online as the website is extremely user friendly. Once the order was placed, my part was done & Web Eye Care handled everything else from there. They promptly confirmed my lenses prescription with my optometrist. Within a hour or so after placing my order, I received an emailed order confirmation informing me that my script had been verified, and the contacts shipped the following day. I did not experience any set-backs with the delivery and received my full order within 3-4 business days. Because Web Eye Care is the only place I'm able to find with ACUVUE® 6-packs still available, I plan to place all my future contact lenses orders with them. Not to mention, the 6-pack I ordered was only $17.00 & I received free shipping. I have always paid between $22-$28 for an ACUVUE® 6-pack previously. I would definitely recommend Web Eye Care!

--- "Please reference your most recent Order ******* placed on 5/24/2017"

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.

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From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.

Business History

Welcome to WebEyeCare! Founded in 2009, we've been your trusted source for contact lenses & glasses for over 10 years. Based just outside of Philadelphia, Pennsylvania, we pride ourselves on being a US owned & operated company.

Company Representative

Thumbnail of user peterb53
Angela B.
WebEyeCare Rep
Hi! I'm Angela. I'm here to answer any of your questions and address any concerns you may have. We appreciate your feedback and look forward to assisting you.

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