• WebEyeCare

WebEyeCare

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Overview

WebEyeCare has a rating of 3.2 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses, and best price. WebEyeCare ranks 9th among Contact Lenses sites.

Positive reviews (last 12 months): 0%
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How would you rate WebEyeCare?
Top Positive Review

“Good Company, Fast shipping”

Ina D.
5/14/21

Hassle free online purchase. Prescription was verified right away. Customer service always available for any concerns/queries. Order was shipped within 24 hours of placement. Product as described. Will shop again.

Top Critical Review

“Stressful”

Nicole B.
8/10/21

I am very stressed out. I moved after putting an order in for my contacts, but due to them not being in stock I had to wait two weeks... But had filed a change of address weeks prior... Well long story short... The carrier they used to ship my contacts decided instead of forwarding my package to my new address or better yet... Leave it at the local post office... To return it to sender... Which ended up being a whole different location not the location where it was previously sent from... Yea confusing I know, what's more confusing is I have reached out to this company 3 times in the past week and a half... And heard nothing! Then I just call them and get placed on hold for over ten minutes... And now being told the ESTIMATED shipping day is tomorrow, and will take ten days to even reach me. I just wanna cry... My eyes are in so much pain!

Reviews (869)

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Reviews that mention popular keywords

customer service (97) contact lenses (69) eye doctor (37)
Thumbnail of user velmac4
New York
1 review
0 helpful votes
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May 7th, 2018

These are better in price and everything I will come back to reorder again thank you so much I will recommend this company to all my friends

Thumbnail of user evanp46
Florida
1 review
0 helpful votes
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November 11th, 2018

Just what the title says. Great experience for multifocal contacts lenses. I was surprised how quick the delivery was made. Order *******

Thumbnail of user ronniep33
Maryland
1 review
0 helpful votes
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February 24th, 2019

I've used many different sites to order contacts online and webeyecare.com was the best. Also, the contacts came in a timely manner.

Thumbnail of user katf27
Delaware
2 reviews
0 helpful votes
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March 15th, 2019

Fast shipping and good price. Very happy with order. No problems and came in just a couple of days.
Order number *******

Thumbnail of user sarahb77
Illinois
1 review
1 helpful vote
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January 15th, 2014

My order came in as requested in a timely fashion. I could not be happier with the quality and service I received

Thumbnail of user joelf84
Ohio
1 review
0 helpful votes
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May 30th, 2020

The entire ordering process was a breeze, and we received our contact lenses in four days. Samantha was very helpful and efficient!

Thumbnail of user evas95
Alabama
2 reviews
0 helpful votes
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September 18th, 2018

I recently made a purchase for my Contact from Web Eye Care on it has been a Very Wonderful Site to Order My Contact Lens. The Shipping Was Extremely Fast and I am Really Satisfied with My Purchase.

Thumbnail of user lindas3284
Illinois
1 review
0 helpful votes
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April 23rd, 2021
Verified purchase

The most inexpensive and best deals on any site and they arrive quickly! The staff is very helpful and friendly! Thanks

Service
Value
Shipping
Quality
Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future.

Thumbnail of user yanelm
California
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

I love ordering from them. My contacts were accurate when I received them would order again from them.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you so much for your kind words and recommendation! We greatly appreciate it!

Thumbnail of user katiec174
New Jersey
1 review
1 helpful vote
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April 28th, 2019

Really easy to order, arrived quickly and is about 30% less than through my eye doctor! Overall I'm very happy and will order through them again.

Thumbnail of user pamw85
New York
1 review
0 helpful votes
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February 24th, 2018

First-time buyer, pleased with the entire process, no problems whatsoever! Will definitely re-order with them.

Thumbnail of user jasonf186
South Carolina
1 review
0 helpful votes
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August 2nd, 2018

Good price and product. Delivery came well protected but a few days slower than expected. All in all I'm a happy customer and will be back.

Thumbnail of user lorenaw6
Washington
1 review
0 helpful votes
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July 18th, 2018

I buy my soft contact lenses from WebEyeCare because they are the most affordable and they get delivered to my home. Save time and money $$$

Thumbnail of user phyllisl1
Missouri
1 review
0 helpful votes
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November 26th, 2013

I like the price of my lenses and the speed of delivery. It also helps that they send out an email to remind me to reorder.

Thumbnail of user deannah196
Florida
1 review
0 helpful votes
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January 6th, 2021
Verified purchase

Ordered a box of contacts on Dec 6,2020. Still haven't received them 5 weeks (so far) later... Never had to wait this long with any company.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you for contacting WebEyeCare. We are happy to look into this for you but we will need your order number. Please email us at info@webeyecare.com

Thumbnail of user wendis33
Missouri
2 reviews
0 helpful votes
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September 28th, 2021
Verified purchase

Great Pricing, Excellent website, and complete follow through. Ty. Could have thrown in a free contact's case. But still worth it

Tip for consumers:
Find discount codes and sign up for websites newsletter and mailer for more discounts

Products used:
Acuvue Vita for Astigmatism 2pairs

Service
Value
Shipping
Quality
Thumbnail of user ammarh1
Texas
1 review
0 helpful votes
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April 13th, 2017

Bull$#*! company to do business with. Ordered my contacts march 27th today is the 13th of April no contacts still. Horrible customer service

Thumbnail of user jeremyr324
Wisconsin
1 review
0 helpful votes
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January 9th, 2022

Process to order, provide prescription was easy. Very good Communication in regards to order, shipping. Product arrived timely and as expected.

Products used:
Contacts

Service
Value
Shipping
Quality
Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Awesome to hear! Thank you for recommending us!

Thumbnail of user emmad243
Pennsylvania
1 review
0 helpful votes
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October 15th, 2021

The prices are unbeatable unfortunately this most recent order the shipping was very sore even though I payed for expedited shipping

Thumbnail of user davep221
Indiana
1 review
0 helpful votes
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October 27th, 2018

WebEyeCare provided my contacts very quickly and for the best price on the web. I picked the right website. No complaints.

Service
Value
Shipping
Returns
Quality
Thumbnail of user priscillah27
Ohio
1 review
0 helpful votes
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August 12th, 2018

Competitive prices with easy to navigate online system. Very pleased with this service, and will continue to reorder products when needed.

Thumbnail of user laurenl108
Alabama
1 review
0 helpful votes
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July 19th, 2018

I able to buy a 6 pack and save money! Shipping was super fast and the contacts are exactly the same!

Thumbnail of user vm176
New York
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

It was so simple to upload my new prescription and order new contacts. Best price around. And they arrived very quickly!

Products used:
Contacts

Service
Value
Shipping
Quality
Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you so much for your kind words and recommendation! We greatly appreciate it!

Thumbnail of user bertd17
Pennsylvania
1 review
0 helpful votes
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May 17th, 2018

I love my contacts. My order was handled in a timely fashion. I've never had a problem with them. Thank you.

Thumbnail of user jenniek6
North Carolina
1 review
0 helpful votes
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February 15th, 2018

Came even faster than I expected and the price was better than other websites! I am very happy with my order.

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From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.

Business History

Welcome to WebEyeCare! Founded in 2009, we've been your trusted source for contact lenses & glasses for over 10 years. Based just outside of Philadelphia, Pennsylvania, we pride ourselves on being a US owned & operated company.

Company Representative

Thumbnail of user peterb53
Angela B.
WebEyeCare Rep
Hi! I'm Angela. I'm here to answer any of your questions and address any concerns you may have. We appreciate your feedback and look forward to assisting you.

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