• WebEyeCare

WebEyeCare

Write a Review

Overview

WebEyeCare has a rating of 3.2 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses, and best price. WebEyeCare ranks 9th among Contact Lenses sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
16
See all photos
How would you rate WebEyeCare?
Top Positive Review

“Good Company, Fast shipping”

Ina D.
5/14/21

Hassle free online purchase. Prescription was verified right away. Customer service always available for any concerns/queries. Order was shipped within 24 hours of placement. Product as described. Will shop again.

Top Critical Review

“Stressful”

Nicole B.
8/10/21

I am very stressed out. I moved after putting an order in for my contacts, but due to them not being in stock I had to wait two weeks... But had filed a change of address weeks prior... Well long story short... The carrier they used to ship my contacts decided instead of forwarding my package to my new address or better yet... Leave it at the local post office... To return it to sender... Which ended up being a whole different location not the location where it was previously sent from... Yea confusing I know, what's more confusing is I have reached out to this company 3 times in the past week and a half... And heard nothing! Then I just call them and get placed on hold for over ten minutes... And now being told the ESTIMATED shipping day is tomorrow, and will take ten days to even reach me. I just wanna cry... My eyes are in so much pain!

Reviews (869)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (97) contact lenses (69) eye doctor (37)
Thumbnail of user paulm388
Tennessee
2 reviews
3 helpful votes
  • Send Message
March 16th, 2017

Always easy and affordable! The website is very nice and easy to navigate. The prices are cheaper than the eye doctors office by a long shot.

Thumbnail of user kathys355
North Carolina
1 review
0 helpful votes
  • Send Message
July 22nd, 2018

I often shop prices when purchasing lenses; keep returning to WebEyeCare; best prices, fast service and reliable.

Thumbnail of user vincec24
Indiana
2 reviews
1 helpful vote
  • Send Message
March 18th, 2014
Verified purchase

Pricing was the best I found online, but note the extra fees added. Shipping was a little slow, but overall the price is what matters most.

Thumbnail of user mckaylam9
Tennessee
1 review
0 helpful votes
  • Send Message
August 6th, 2022

This is a great website. It is easy to use and they provide quality products. They communicate delays and shipping information good.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

We're thrilled you are happy with your ordering experience and look forward to serving you in the future. As always, thank you for your feedback!

Thumbnail of user leighw48
Ohio
2 reviews
0 helpful votes
  • Send Message
April 19th, 2020

The website was so easy to use and to place an order with great pricing. I received my order withing 5 days. Will definitely use you again!

Thumbnail of user andrewm514
Kentucky
1 review
0 helpful votes
  • Send Message
November 10th, 2018

Best price I could find on my contacts. Easy ordering and fast shipping. I was very pleased and will be ordering again the next time I need contacts.

Thumbnail of user alicef15
Virginia
1 review
0 helpful votes
  • Send Message
January 22nd, 2014

The site was very willing to contact my eye dr in order to obtain my current prescription, and the contacts were shipped in no time.

Thumbnail of user karenk27
Tennessee
1 review
0 helpful votes
  • Send Message
January 15th, 2014

They are easy to use, have our prescription on file to make it really easy for me to reorder. And the shipping is really quick.

Thumbnail of user judyv4
Virginia
2 reviews
1 helpful vote
  • Send Message
March 18th, 2013

I order a year's contacts at a time and always shop price. Found the best price here. My order came quickly and was processed correctly.

Thumbnail of user jillc159
New York
2 reviews
0 helpful votes
  • Send Message
December 16th, 2018

Great service and easy to use and reorder. Well priced as well. Better than going into a store and faster delivery.

Thumbnail of user mubarizk
Georgia
1 review
0 helpful votes
  • Send Message
April 22nd, 2019

I am very happy with the price and prompt service provided. The customer service was very good, online interface is excellent.

Thumbnail of user christinem415
Georgia
1 review
1 helpful vote
  • Send Message
February 24th, 2019

Great price and I received my item sooner. I recommend this website for anyone looking for lower prices and timely shipping.

Tip for consumers:
Share with friends

Products used:
Contact

Service
Value
Shipping
Returns
Quality
Thumbnail of user karmens2
California
1 review
0 helpful votes
  • Send Message
July 1st, 2018

It's easy and hassle free every time I re order. Thank you for making it so incredibly easy to re order.

Thumbnail of user mariac34
Utah
1 review
1 helpful vote
  • Send Message
February 11th, 2014

It was easy to find the lenses I needed and to place the order. Prescription verification and shipping were done promptly.

Thumbnail of user lisad199
North Carolina
1 review
0 helpful votes
  • Send Message
February 28th, 2017

I was Very pleased with my purchase. My Order came fast and the price was great. I will definitely order from them again in the near future.

Thumbnail of user reginej1
Virginia
1 review
0 helpful votes
  • Send Message
October 31st, 2017

This is the easiest contacts vendor I've come across. Shipping is fast and so is the order process. They also have the best prices!

Thumbnail of user shantinak
Georgia
1 review
0 helpful votes
  • Send Message
January 28th, 2019

I was impressed with the fast service and competitive price. I look forward to continued great service.

Thumbnail of user jonv8
Wisconsin
1 review
0 helpful votes
  • Send Message
September 16th, 2013

Easy and fast reorder process. Ordering contact lenses is made very simple with their online ordering process.

Thumbnail of user tanyaa4
Massachusetts
1 review
0 helpful votes
  • Send Message
April 17th, 2014
Verified purchase

The contact lenses are perfect. Service is fast and efficient and I love the reminders about reordering.

Thumbnail of user ahuvar
Israel
1 review
0 helpful votes
  • Send Message
April 22nd, 2018

My experience was extremely pleasant and I would suggest them to friends and family. Cant wait to reorder from them

Thumbnail of user leahc218
Florida
1 review
0 helpful votes
  • Send Message
April 27th, 2021

Always easy to order. Fast shipping and receiving. Love all the rebates and points to save on the purchase price.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future.

Thumbnail of user emilys220
Ohio
1 review
0 helpful votes
  • Send Message
April 9th, 2018

I have been using WebEyeCare for a couple years now and I have always had a great experience. Fast delivery.

Thumbnail of user lisas85
New York
1 review
0 helpful votes
  • Send Message
September 16th, 2013

My order was processed quickly and my contacts arrived quick. My whole family will be ordering their contacts from webeyecare.com.

Thumbnail of user taimonih
Kentucky
1 review
0 helpful votes
  • Send Message
June 16th, 2021

I ordered my contacts two weeks ago and they are already here! I have used this site before and they are very reliable.

Thumbnail of user peterb53
Angela B. – WebEyeCare Rep

Thank you so much for recommending us! We are so glad to have helped you with your contact lenses.

Thumbnail of user michaeln947
California
1 review
0 helpful votes
  • Send Message
July 28th, 2020

Contact Lens Eye Exam was convenient and easy to use. Service was great too! Going to get the glasses eye exam as well

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.

Business History

Welcome to WebEyeCare! Founded in 2009, we've been your trusted source for contact lenses & glasses for over 10 years. Based just outside of Philadelphia, Pennsylvania, we pride ourselves on being a US owned & operated company.

Company Representative

Thumbnail of user peterb53
Angela B.
WebEyeCare Rep
Hi! I'm Angela. I'm here to answer any of your questions and address any concerns you may have. We appreciate your feedback and look forward to assisting you.

How do I know I can trust these reviews about WebEyeCare?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about WebEyeCare?