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WebEyeCare has a rating of 3.2 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses, and best price. WebEyeCare ranks 9th among Contact Lenses sites.
Hassle free online purchase. Prescription was verified right away. Customer service always available for any concerns/queries. Order was shipped within 24 hours of placement. Product as described. Will shop again.
I am very stressed out. I moved after putting an order in for my contacts, but due to them not being in stock I had to wait two weeks... But had filed a change of address weeks prior... Well long story short... The carrier they used to ship my contacts decided instead of forwarding my package to my new address or better yet... Leave it at the local post office... To return it to sender... Which ended up being a whole different location not the location where it was previously sent from... Yea confusing I know, what's more confusing is I have reached out to this company 3 times in the past week and a half... And heard nothing! Then I just call them and get placed on hold for over ten minutes... And now being told the ESTIMATED shipping day is tomorrow, and will take ten days to even reach me. I just wanna cry... My eyes are in so much pain!
Quick, easy, basic user-friendly website. Main positive is lower price for my Lenses than Optometrist practice charges or other sites and lenses are the same product.
I have always been very happy with my WebEyeCare purchases. That's why I keep coming back. This purchase was no different. Thank you for excellent service and fast shipping.
I had a hassle free shopping experience and my new prescription contacts were delivered in days. Inexpensive, quick delivery, easy to use website.:... what's not to like!
Very good value. Have ordered several times from webeyecare. Excellent service. Received wrong order and they sent us replacements til the correct order was shipped
I love how easy and quick it is to re-order.
Reason for 4 stars: often, shipping takes a while to update on the website. Other than that - warmly recommended.
A really great accurate website! I will definitely be ordering contacts from WebEyeCare again! Love that they were able to get my "special order" contacts for me!
Had to click through a link on Goggle to get the advertised best price. Otherwise I would have paid more per box. Fast shipping and excellent products.
Love this site. They are great. Very fast shipment and no hiccups at all. Have used them several times now and will continue doing so in the future. Save lots of money and time!
Low prices and good consistent customer service. I can always count on Webeyecare.com for my contact needs. They offer affordable options and reliable shipping.
Reasonable and reliable source for your contacts! Great customer care. Shipped in a timely manner bringing quality, assuring customers with the best for their needs.
We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future.
They REPEATEDLY ignore simple emailed questions and lie about processing time, claiming prescription verification takes 1-2 days. I placed my order almost 2 WEEKS ago and my order hasn't even shipped yet. I'll never do business with these liars again.
Tip for consumers:
Avoid this site. You’ll regret trusting them.
Products used:
None because they haven’t shipped it yet after almost 2 WEEKS
Thank you for reviewing your purchase with WebEyeCare. We are unable to locate any orders under Craig C. Please provide your order number so we can look into this. Thank you!
On Dec 31, I ordered@ $300 of contacts, and paid in full. My health insurance company requires a "paid" receipt, and WebEyecare refuses to provide one. I have requested 3 times, and each request is ignored. WARNING: DO NOT BUY FROM THIS COMPANY!
Thank you for contacting WebEyeCare. Our system shows you were emailed the requested invoice on January 17th at 10:50am EST to the email address used to place your order. If you did not receive it we do recommend locating your junk folder. Please let us know if you have any additional questions. Thank you!
WebEyeCare is simple quick and easy to order & reorder contacts.
Great value after shopping around. No problems with validating my prescription and they kept it on file for re-order.
During the time I renewed my prescription all other vendors were significantly more expensive per box plus shipping. Webeyecare also shipped my contacts much faster than estimated. Happy over all.
I just want to say that this has been the best shopping experience I've had for my contacts. I don't think any other sites can compare to the low pricing and fast delivery. Thank you WebEyeCare.com
2 orders so far and perfect. The last time I made an error in my order and customer service helped me to 100% satisfaction. I won't shop anywhere else.
Web eye care is easy to use and they provide very prompt service! I would recommend this site to anyone who wants to buy contacts at a reasonable price.
I had a very smooth experience with ordering my contacts. The customer service reps replied to my questions promptly and fully. The price for my Multifocal Dailies is great!
We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!
Not Bad, Got what I needed. However didn't include processing fee in the ad so that their contacts look cheaper, about the same as anywhere else I guess..
Exceptional customer service. My daughter needed to change the type of lens she was wearing and they were great about doing an exchange. Everything was fast and easy.
When I logged into my account to reorder my contacts, the price was higher than when I google my contacts and your website comes up. As a frequent customer, I should not pay more because I have an account with you. If anything reoccuring customers shouls get a better price. I was able to get the better price by googling the contacts and then logging in but if I had not I would have ordered elsewhere
Was happy to get my order, but I only had to order from your company and pay $34.95 for next day shipping because the company I usually order from backordered my lens without much notice for 4 to 6 weeks which had never happened before. I was paying a lot lower price also with the other company. Also when I placed my order on a Friday the person said I had to order by 1 pm to get next day. Then she said it might be able to go to 3pm. Well instead of Monday I received my order on Tuesday which I wasn't very happy about since I had paid the $34.95 next day shipping. Total of my order was $150 when I was previously paying about $80.
We are sorry to hear your order did not arrive when expected. We would love your feedback at info@webeyecare.com. Thank you again for reaching out.
Decent prices on Contacts, but when You Buy 4+ boxes of contacts it would be nice if you include a Case or 2 and some small bottles of cleaner or something like that otherwise pretty good experience with website and pretty good prices.
So easy to order, customer service is great!
Order ******* was delivered fast and complete. Will definitely keep ordering from this site because prices are also great!
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WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.
Welcome to WebEyeCare! Founded in 2009, we've been your trusted source for contact lenses & glasses for over 10 years. Based just outside of Philadelphia, Pennsylvania, we pride ourselves on being a US owned & operated company.
Thank you for reviewing your purchase with WebEyeCare. We are happy to see our customer service depart was able to correct the error to your satisfaction. We greatly appreciate your feedback.