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WebEyeCare has a rating of 3.2 stars from 869 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses, and best price. WebEyeCare ranks 9th among Contact Lenses sites.
Hassle free online purchase. Prescription was verified right away. Customer service always available for any concerns/queries. Order was shipped within 24 hours of placement. Product as described. Will shop again.
I am very stressed out. I moved after putting an order in for my contacts, but due to them not being in stock I had to wait two weeks... But had filed a change of address weeks prior... Well long story short... The carrier they used to ship my contacts decided instead of forwarding my package to my new address or better yet... Leave it at the local post office... To return it to sender... Which ended up being a whole different location not the location where it was previously sent from... Yea confusing I know, what's more confusing is I have reached out to this company 3 times in the past week and a half... And heard nothing! Then I just call them and get placed on hold for over ten minutes... And now being told the ESTIMATED shipping day is tomorrow, and will take ten days to even reach me. I just wanna cry... My eyes are in so much pain!
Great prices and contacts were delivered within a couple of days. Was able to chat on line and found answers to my questions - they were very helpful.
Quickest and easiest contact order EVER! Plus they offered $10 off my order when I selected automatic orders, great so I don't have to worry about running out of lenses!
I love WebEyeCare.com! They have fantastic service, really great pricing (I've searched and compared), and they ship quickly. Definitely will use again.
It was best because of the basics:
-the best price I could find online
-free shipping with code they emailed to me
-fast service - it came well before the expected date
I was filling out the form on webeyecare to order a box of contact lenses. When I ran a search of the particular lenses, they had the best price, but what they don't tell you is that the price quoted does not include the mandatory "processing fee" of $9.80 they tack on. I thought that was a bit steep- but the price was still a bit lower than other places, so I proceeded, after going through the entire order form and filling in all of the prescription numbers and – billing address etc- THEN you get to select your "Shipping Options." The LEAST expensive shipping option was "Ground 5 Day" for $12.95! YOU HAVE TO BE KIDDING ME! SURELY they were not going to charge an additional $12.95 to ship a tiny box of Contact lenses that would easily fit into a U. S Priority mailing BOX for $5.20? At that point I stopped and used their "Live Chat" option to see if I was misunderstanding something.
The Chat Rep explained that they charge the $9.80 "Processing fee" to "process and verify the prescription" and the $12.95 covers the UPS Ground shipping. I told her $12.95 shipping was ridiculous. She then offered a 5% discount code. I asked if there was a minimum purchase required – no minimum. I then asked if the 5% applied to the TOTAL PRICE including the $22.75 additional fees. She said it applied to the processing fee- but not the shipping.
This is a racket- I'm ordering from another company.
I believe that this site is the best place to buy contacts. My contacts that I ordered were amazing and they are so comfortable! You will not be disappointed when you buy from here.
I decided to try Webeyecare again. The first time the price was really good and the contacts arrived a few weeks later. When it was time to re-order, I saw that their price jumped a lot so I went to another website. This year I decided to try Webeyecare again since their price was a little better than the other sites. A week later, I got one of those survey emails saying you should receive your in a couple of days so please respond to let us know how we did. A few days went by and nothing arrived. I called to find out when my order's status. They said that my contacts are special ordered so it would take a while and longer and they would call me back with an ETA by COB. After a couple more days, no word from them. I tried calling again but the hold time was over an hour. I sent them an email. They responded that they would let me know by COB. Of course, no response. I finally got a hold of someone on the phone. They said the order would ship in a week. A week later, I received a box. I opened the box and found a bag of four contacts. My order was for four boxes of contacts. At this point, I thinking these guys are scammers. I finally got ahold of them again and said this never happens. They re-ordered and a few more weeks later I get right order finally. While they finally got it right, it was not worth the all the effort on my part to get them to do their job right. Not matter how low their price is, I am never dealing with them again.
I can't believe I found this place! They are amazing. The prices are so much lower than anywhere else AND the shipping was super fast. I will no longer buy my contact lenses from any place else.
I've purchased contacts several times. I had to do a return once and it went fine. When I've called them I didn't have to wait. And the people are nice.
Webeyecare noticed that my order didn't match my prescription. They double checked with me and I was able to correct my order. Excellent service, quick shipping.
Thank you so much for your kind words and recommendation, Loren! We greatly appreciate it!
The site is very user-friendly and their prices are terrific. I only gave it four stars, instead of five, because of their shipping options are expensive.
Ordering from Webeyecare is very easy. Once you fax in your perscription, they have it on file so you get your contacts quickly. Shipping is super fast as well!
I was able to navigate this site and place an order for my contacts within minutes. The prices were excellent and they were to me within a week, I will order from here again and yo should as well
WebEyeCare is very easy to use and has great deals on contacts. I have ordered twice from them without any problems. The contacts always shipped out fast! I will continue to use them.
Very rude! I called to check status of my order. I been told in the past by 1800Contacts and others that Contact Prescriptions are good for two years in FL. The Rep here at WebEyeCare tells me I'm incorrect and that Glasses Prescriptions are good for two years. She was VERY rude!
http://leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&Search_String=&URL=0400-0499/0463/Sections/0463.012.html
Thank you for reviewing your purchase with WebEyeCare. We do apologize that a customer service representative was rude to you and will be looking into that further.
We encounter this issue of how long a prescription is valid often. We abide by the Federal Law which states that contact lens prescriptions are only valid for one year unless otherwise noted on the prescription. We do recognize that in a few individual states the prescription is valid for two years. However if the doctor fails to notate the two year expiration date on the prescription we have to follow Federal Law which states it is only valid for one year.
Initial placement of the order was easy. Order shipping was very fast. Prices were great. Why do I have to enter in 100 characters for the review to be accepted. I conveyed my message very quickly.
Webeyecare has the best prices I've ever found. I only shop here now for contacts. For my Order ******* placed on 3/8/2017, best price I found when shopping around.
The service is dependable and a good price. The shipment time is slower than I would like, however, I do not subscribe, but, rather order when I need lenses.
Whenever I call to order contacts I receive very attentive and helpful attention. They always have access to my past orders and are able to quickly update prescription information.
Web Eyecare is fast and thorough. If your dr. forgets to include anything on your prescription, Web Eyecare catches it to make sure you get the right power, etc.
Ordered replacement contact from this company for the first time. Turn around time was great and process was simple. Will definitely order from them again.
The website was easy to use. Order process was simple. Prices are the lowest around! We love webeyecare.com and won't order contacts from anywhere else!
It was so easy to order my contacts, prices were excellent and they arrived super fast. I would definitely use this site again and recommend it to all my friends and family.
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WebEyeCare is a leading retailer of discount contact lenses & eyeglasses. Find your new favorite pair of glasses or order your tried and true brand of contact lenses online. We carry all of the leading name brands from doctor's most trusted manufacturers of soft contact lenses at up to 70% off retail prices! With an extensive and varied collection of designer glasses and sunglasses, you'll find something for everyone in your family. Whether you love a classic look or want to make a bold statement, we have a frame that will fit your lifestyle. See more clearly with WebEyeCare today.
Welcome to WebEyeCare! Founded in 2009, we've been your trusted source for contact lenses & glasses for over 10 years. Based just outside of Philadelphia, Pennsylvania, we pride ourselves on being a US owned & operated company.
Thank you for reviewing your purchase with WebEyeCare. Please provide your order number so we can look into the issues you have expressed. Please let us know if you have any additional questions. Thank you!