We commissioned this so-called web development company 12 weeks ago to design and build an e-commerce site. So far we have experienced nothing but excuses, poor customer service. They are not based in Australia everything they state is false and untrue, for your own peace of mind stay away.
Can you please stop taking money from my credit card.
I cancelled with you 6 months ago and you're still taking money out from my credit card.
As mentioned over our phone call I was unhappy with the quality of work you provided and found the whole task very daunting to deal with, thought I was paying the professionals to design and build my website but seemed that I was doing all the work with the pre-made template you had sent me.
Hopefully this acts as a warning to others to first do their research before signing up and having money taken continuously out of their account.
Web Nado built my business website on a rudimentary and outdated platform.
They provided very limited service and ongoing support. When I recently requested updating to a mobile friendly and more user friendly platform they wanted to charge me for a rebuild.
This was at the same time as increasing my fees and justified it as "The Lounge" whatever that means. It did not mean improved service in my case.
My business email that they provided is constantly inundated with spam.
This was also supposed to be upgraded but evidently has not happened judging by the disgusting spam I receive. I could not be less happy with their service and would warn others to look elsewhere.
I don't often write reviews but I feel I really need to warn other consumers out there about this business Web Nado
Tip for consumers:
Do not use Web Nado, do your research and use another company.
Found the whole process very slow and painful.
The designs that were sent back were very template like that had no creativity, could of done it myself using a diy template builder online, not sure what I was paying webnado the money for.
Could not come in and visit them either which made things harder.
I asked Web Nado for a modern landing page that had a similar feel to a portfolio of sites that I provided.
The outcome was very unprofessional and looked like someone tried to put together in a couple of seconds, later on I found online the same template that they gave me, it was off a free template site, I was disappointed as they had mentioned they "custom design their websites"
What's more without restarting they would be unable to deliver a quality product but they are demanding full payment and started to threaten me - terrible
Stay away from Web Nado as they say they're an Australian business but I had found out they only have a temporary holding office here, not a real office as all the work is done offshore in India.
webnado.com.au
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.