Weebly

I'd like to give 0 stars. Worst company I've ever dealt with. Charged my husbands credit card and then somehow got my credit card number - maybe through Go-Daddy? Because all the monopolies are in bed together now - and charged me my Canadian credit card AGAIN in U.S. dollars! 104.00 Canadian! I didn't find out until I did an audit on our credit cards and they kept me on the phone for over an hour with the 'team' trying to figure out why they charged me. They requested a screen shot of the charge on my credit card, which i emailed to them immediately. They asked me dozens of questions and kept putting me on hold while they ran after their tails. After all that, the rep came back and said they could not find any justification for the charge or any record of it - but because it was more than 4 months ago they weren't going to refund me! So I'm calling Visa and reporting their fraud to have it removed. Now I find their partner company go-daddy has been charging my credit card as well - in U.S. dollars! Stay away from these shysters and never leave your credit card on an account!

I had my art portfolio up using this crappy website builder that recently 'joined with Square' then when I copied my website reluctantly to their new Square platform everything that I worked so hard for became erased and everything was gone I will NEVER use this GARBAGE WEBSITE WEEBLY/SQUARE EVER AGAIN! DO NOT USE!

Was eliminated through Microsoft Small Biz life or whatever they were called and had to bring my web pages over before they were shut down. Did not want to join their new 360 product and looked everywhere. Coudn't find any web page hosting/design that would let me do all the things I was used to. Keywords, integrate PayPal, link to other web pages, add photos, have multiple pages, name my title pages etc. I am not a pro but got my three pages switched over no problem and added three new pages. I absolutely love it. The most important part were the keywords which I can add and tailor myself as I need to AND the title pages for each of your web pages to show up on Google. I am no 1 on Google in my town just because of my keywords and web page titles. All for under $100 per year (pro member ship – otherwise it's free). I went with the pro program to be able to have more web pages. Also to just make duplicate web pages ( I needed a lot of web presence) its so easy just copy the web page that works and get a new domain for it and you are up and running. These Yodel people called today trying to make me sign up and I just told them I don't need to pay for their service bc I am on page 1 by myself (not to mention the horrible reviews for Yodle)
Anyways, long story short. Try it for free, play with it, and upgrade to pro if you need it. It has everything to market yourself on Google and be seen.

I have had a domain and website through weebly since 2009. I pay annually for the domain, and it's threatening to unpublish it now even though I just paid $30 in Sept 2022 for a one year lease of my domain. It's March 2023, how can they keep $30 but unpublish my site simply because they want me to pay a subscription too. THERE IS ZERO CUSTOMER SUPPORT no one responds, there is no way to contact them. They are scamming me buy selling me my domain and then pulling back now.

I wonder why people gave this website the worst feedback. It is what I needed for my website/shop. Almost everything that you really need is for free. Better that wix at least.

Cool for new ones and a great site for the one who just wanna get it for free. But i also think that like wordpress they should also give search box in free version. But better than Wordpress.

I spent 5 years building out a nice site on Weebly. An app glitch happened and I contacted their tech support. I was told to uninstall and reinstall the app. When I did this, it immediately deleted every piece of data created with the app on my site, basically gutting the site. Luckily I saw this and did not save the update.

Further communication with both Weebly and Square tech support produced no useful result. My site is now frozen in time, because if I save what's in the site editor, I burn down my site. There is NO backup or archive of the current or previous versions of the site, and changes cannot be rolled back.

So their tech support recommends solutions that burn down your site and they take no responsibility, they have apps on the site that will delete any content created with them over time, there is NO mechanism for backup, archive or rollback, and finally they will make NO effort to assist a user other than providing scripted answers that don't provide a solution. Buyer Beware!

My main gripe is no contact. How can you have a fluent working relationship with a web host etc that does not answer your queries in a timely manner.

There is a drop box for instant conversation on the support page but there is never anyone available to answer to your queries.

I got using their site to make a website. I tried to buy a domain name from them, but couldnt proceed for some reason, tried to contact them to assist with this there was no answer, so i went somewhere else, for hosting etc

Only to find out that i would have to contact weebly again for them to do some 'pointing' from the website i created etc, then deduced that it would be better if i hosted with weebly, so cancelled the other hosting agreement, now trying to contact weebly for four days to find out how to proceed. Ive tried everything. I have not recieved one response, other than the automated one, to my queries.

I like the free bits on the site, but can i trust them with taking me to another level when they are not readily available.

What happens when my site becomes established, is this the way i wold be treated, if my site breaks down and i need to contact someone, when would they respond.

GM

They do not answer the phone or respond to emails. The biggest issue is thd store is not compatible with safari browser. So that means you will be SOL on Iphone buyers. RUN FROM THIS COMPANY THEY ARE A RIPOFF IMO

I'm seriously considering changing to another website, so anyone with a great review of one would be appreciated. Also don't want to get charged out of having a website.

I had a Weebly site connected with a Google Workspace account and was quite happy with it for a while. A couple of months ago, I pointed my domain from Weebly to Bluehost. According to Bluehost and Register.com, my domain (even though pointed to my new bluehost site) and mail were still registered at Weebly, which means that the billing had to be done through them. However, Weebly didn´t list neither my domain, nor my Gmail at my account, making it impossible for me to
A) renew my domain + website
B) obtain the EPP code to transfer the registration to Bluehost.

There are no articles on their website about this issue. I sent various mails to the customer service that were never answered. There is no live chat, and if you live outside the US, you can´t even call them. So, I got zero support, which lead to my site going down and my business mail not working anymore. This is highly damaging for my business. Even now that the domain expired, I can´t even use it with another hosting service, as it´s apparently still registered at Weebly, which means that I have to purchase a new domain and a get a new business mail, which is super unprofessional. I would have wished for a real human to respond to my issue, because I´m sure it would have been solvable and all those problems avoidable, but that didn´t seem to be possible.

I tried their free website builder but I was never able to build the website because I found a better deal somewhere else, months later I found out through my bank that they charged me 144 dollars for a website I never built, I contacted them to ask them why I was charged if I never built the "free" website and they couldn't give me a good reason and they won't refund me, by the way its a nightmare trying to find their customer support, they made it almost impossible for customers to get a hold of them, they deserve 0 stars and they need to be investigated, watch out these ppl are thieves.

Honestly, I'm so sick of using Weebly to enter new items into my inventory system (used with Square). I'm absolutely computer-literate, I know what I'm doing, so this is not about user-error.

For some reason, almost half of my items do not actually save the edits. And the weird thing is, there's no rhyme or reason to it. Like, it'll save the categories that I want it to be in, but it won't save the changes made to the title, or the sku, or save it as visible when I've clearly marked as visible. It tells me that it's saved. It looks just fine when it goes back to the "all site items" screen, but when I actually go and check my online shop, they are not visible. So, I have to go back in, find all of the items that didn't actually save correctly, even though it originally said it was saved. I have to remark them as visible, re-edit the title, re-edit the SKU and then save again. It's the stupidest thing. And it's only for some. This especially awful when checking customers in the shop in-person, I scan the barcode and if I didn't realize the sku didn't save correctly then the item just will not show up.

I'm honestly sick of it. I've spent the last 5 hours, entering items in, saving them and THEN re-editing those same items. What a waste of a day. Moving forward? I have no clue. I'm going to have to switch over to a whole new service. This sucks and is so frustrating.

Weebly seems like a great option until you realize there's NO support given and unless you are "of the top tier". Otherwise Weebly just takes your money and doesn't offer anything. Even as a customer with a website they DO NOT OFFER ANY SUPPORT. You will spend your time trying to find a way to speak to them and they will continue to blow off their customers. THIS IS A HORRIBLE WEBSITE DOMAIN HOLDER. THEY WILL TAKE YOUR MONEY AND THEN YOU ARE ON YOUR OWN. YOU EVEN GET CHARGED 2 YEARS AFTER YOI CANCEL YOUR WEBSITE. AND THERES NO ONE TO SPEAK TO THE CLEAR IT UP. THEY DO NOT OFFER REFUNDS EVEN ON THEY OWN SCREW UPS.
Do not use Weebly. They will rip you off.

Be aware that you cannot manage your own files once you create a Weebly website. Yes, you read that right: You cannot manage YOUR OWN FILES. So be sure to only link to files in Google Drive or Dropbox or somewhere else and NEVER embed your files in your Weebly site. The only way to delete a file is to contact customer service and ask them to delete specific files (you have to have the names of the files).

If this sounds absurd it's because IT IS. If I had known this before I started my Weebly site I would have never used their service.

BE WARNED! I enjoyed creating my website but a year later, though I was still battling to be paid for my time creating the website, the person who paid for the site to be listed online was given rights to my website design and artwork. I was told that I would need a court order to get the rights back! I WAS NEVER PAID FOR MY WORK BUT WEEBLY ONLY CATERS TO THE PERSON WHO PAID TO MAKE THE SITE LIVE!

When you go and change something it changes it right back to what you had before. When you change the name of your page it changes it back to the default it had for the website template.

There is no reason to Weebly when there are dozens of other website tools out there that work 100x better for the same price. It doesn't matter if you are a new user trying to design a simple website or a experienced designer, you will hate your life for choosing this.
The design tool barely lets you customize your site and randomly deletes and resizes images. The drag and drop interface doesn't work and will move other elements on the page. If you need to edit the code good luck because the pages are bloated and confusing. Plus if you mess something up there is no history like any other reputable software and CTRL+Z doesn't work to undo your actions.
I have gotten so frustrated from trying to do simple tasks like move text boxes or edit headers that I wanted to punch my computer. Was locked out of my website once because it made me log in with a Facebook account that wasn't active even though I had the username and password for my site and it took forever to resolve the problem with customer service. Spend your money on better software.

Great experience launching a site, paying for said site With the domain. Was going to try and follow a dream to have a site for a business. That business didn't work out. I quit with the dream. Stopped using weebly. Opted for No renewal. Same thing through paypal. A year goes by and Bam. 300$ deducted from my PayPal Credit account.Not banking through paypal. Ouch. I called weebly and discussed the issue. Instant refund Back to my PayPal Credit. I thought all was fixed until I had 2 Emails from my Bank. Overdraft fees. Why? Because weebly decided to go through PayPal to My bank account attached to PayPal instead to fund the NON EXISTENT website again! Without authorization. I paid the overdraft fees and contacted bank. They said contact paypal and weebly. Called weebly. They said they tried charging me 300$ again, because the Domain wasn't canceled.its a Separate fee from your actual purchase of a website. Bs. They were told to cancel the account domain/website last week. Soo. It cost me an extra 60$ so far because of them. And blamed me for it. Never again. This dream was a nightmare in the end. Buyer beware!

Weebly was good in the past but in recent years it has become a nightmare to deal with them. It is beyond time consuming, stressful and frustrating trying to reach Weebly over problems and next to impossible to reach anyone. Despite advertising that a person can have a free website, unless paying for services, when a person is not really doing business under a company and does not need to make changes to the website but want the website to still be on the internet, Weebly has deleted the website. Despite contacting Weebly about the website being taken down by Weebly, Weebly does not respond or deal with the problem. Weebly kept billing monthy despite the second website being moved to another company and has refused to issue a refund. STAY AWAY FROM WEEBLY OR YOU WILL FACE THE THE MOST SIGNIFICANT STRESS FRUSTRATION, THE WORST CUSTOMER SERVICE, LOSING YOUR WEBSITE AND BEING BILLED WHEN THE WEBSITE IS NO LONGER WITH WEEBLY.

Weebly hosts sites like alisachilders.com, who literally go out of there way to say black people were made by god to be slaves, and the bible supports it... there is no way to complain to weebly about there promotion of SEVERLY RACIST VIEWS! And they really don't care as long as they get their money. GO ANYWHERE ELSE TO GET YOUR WEB SITE HOSTED! They need to be canceled... or take what they post for others as their own... AND THEN WEEP AT WHAT THEY HAVE DONE FOR/TO HUMANITY!

I have been using the upgraded version of Weebly for about 4 months. I have spent countless hours designing the website the way I want it within the limits of what the site provides. I had been very happy with the Square integration and have had no issues until last Monday (going on 9 days ago).

I had a client ask me if I had removed several of my items on the site as they weren't there anymore. Logging in I saw what she saw and immediately called customer support.

After being on hold for 45 minutes a ticket was created after the CS rep said it was something wrong on their end.
Tuesday I called for a check up and the CS rep said that no one had even been in the account to look at it yet but she had seen this issue before (you would think there would be a quick fix for it then). She could not provide me any ETA on resolution.
Wednesday I called in and the CS rep stated they were in the account currently, but did not have an ETA for me.
Thursday- No communication, no follow up.
Friday- I called in and she also did not have any update other than the developers had been in thr account and that something was wrong with it. When I let her know I was going to cancel and wanted a refund she offered 2 months of free service ($24 value...).

It is now the evening of the Tuesday following the initial call, 8 days later and no one has reached out, fixed the issue or communicated with me.

By far the worst customer service I have had in years and is trupy disappointing after thd hours I spent getting my site how I wanted it.

Weebly is ok platformer very limited but eazy to use
You will have problem with the payment system as its only support 3 credit cards and no other options
The biggest problem is with Weebly support center.
They will never replay to any problem you have its telling you its the corona but its was like this forever
They will never replay to any of your email and will leave you with your problem
They will not repay when you close the account and will not replay for your demands to return back your money
Acutely I'm not even sure they have support center
Be carful when you spend time and money on this platform