• Weebly

Weebly

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Overview

Weebly has a rating of 1.3 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Weebly most frequently mention customer service, live chat, and credit card problems. Weebly ranks 168th among Website Builder sites.

  • Service
    42
  • Value
    42
  • Shipping
    14
  • Returns
    19
  • Quality
    38
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
24
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How would you rate Weebly?
Top Positive Review

“I'm surprised at all the bad reviews”

Alan M.
7/17/19

I'm surprised at all the bad reviews my website is up and running with the help of their customer service continual support. Yes I've had my issues all websites do. Of course I would love it to be a little cheaper but not sure if the competitors are any less.

Top Critical Review

“Weebly Technical Support Refuses to Help”

Vandi R.
8/16/24

Support was unable to fix my website form submissions. My contact forms were not recording submissions or sending me emails even though it showed my customers that their inquiry was submitted. I lost several leads this way. 3 different forms on my site were broken, showing the customer their form was submitted but not actually recording. Support tried to fix the issue but when they couldn't they just stated that there was nothing wrong with the site on their end and they would not be trying anything else to fix it. I had to recreate my entire site on a different hosting platform to get the form submission feature back. I had been with them for over 10 years. I had several issues with them in the past from billing as well as technical support. I even had to recrate an entire retail site when square purchased Weebly and messed up the inventory integration. However, after loosing so many customer leads, this was the final issue that convinced me to make the switch.

Reviews (157)

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customer service (44)
Thumbnail of user noraj5
2 reviews
2 helpful votes
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March 9th, 2016

So fun and easy to use... when on a laptop or PC I love it

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About the business

Weebly makes it surprisingly easy to create a high-quality website, blog or online store. Over 40 million people use Weebly to bring their unique ideas to life.

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