Western Union

My transactions are canceled and I only find out when I call. I have to make inquires to another department why I am being blocked from making transactions. I have no criminal record, work hard to earn my money but I cannot decide who I want to send my money to. I am finished even trying with WU, ooh and yes now I have to wait for 5 to 7 working days before my money is returned into my bank account. As I said its just a sad situation.

I've been trying to collect money in the last 3 days and tried different branches. They all said that the western union system was down and that I couldn't collect the money.

When contacting them via phone, the lady had no clue whatsoever about this outage and said to me: "Ask them to call IT to sort it out". Really?

Never again!

Very rude customer service highly wouldn't recommend there services I am trying to sent money to my sister and they give me hard time for her to receive she had went to 6 banks and still unable to receive it so I call them they ask me for her ID because the Id is in different languages they had requested me to get a ID in English then this customer rap hang up the phone

Transferred money by clicking on the name from a previous transaction assuming it would go to the same place (which it didn't)! Was still charged $19 fee for cancelling so it would go to the right place. Their fault for putting the name on there and not explaining it would go to a different place! Bunch of BS!

This company is the worst, i stopped to send money with this company bc always it is something. I have changed to Money Gram. They are the best and today i have a friend of mine that he only had a wester union close so i used them again.The WORST WORST. I called customer service so they can help me bc something was wrong I got an error. I provided all my info over the phone, and i asked can you please give 2 minutes to confirm something with my friend and he told me he cannot wait that time? Really? What kind customer service do you have! 3 f minutes! Incredible! Ridiculous! I told him cancel it! I went to Money Gram and send it in less than 5 minutes. Well my friend will need to take an uber or walk but we are ok with that untill to use your F**** services!

They use to be principled many years ago. But they have become ghastly and appalling. I could not send funds for a month because of incompetent agents who could not fix a footling with the account. 10 agents who could not solve a petty issue. Instead they sprawl in lies and false promises. The WU mobile application is inefficacious. It is slower that a turtles posterior and freezes more than the Oymyakon. In the end they could not help me after using their services for 10 years. They did not re-fund my 1,019 points either. Don't use western useless.

Do not ever lose or get your money order stolen because youll never see the money again... they will give you the run around until your money order is cashed in. And then give you the run around about how to handle the forgery... i used western union to pay my rent to avoid a $30 convenience fee but from now on id rather pay the fee then to lose $800 dealing with western union. They will never receive my money again

Worst customer service ever! Simply they disappeared with my money. Have tried emailing, calling, chatting online and no one have an answer why the funds weren't transferred. The money left my account but never arrived at country. I was never informed of any issue and the transaction went through. No one picks up the phone at customer care, no one replies to the emails and I don't know where is my money!

World please don't think of going to use western Union Bad bad news going on 6 months still waiting for my money it send all the receipts and documents they say the checks is coming on the mail I call 3 weeks ago even I asked to speak to the supervisor I gave him the case # receipt number and he promised me they will send my check still no checks on the mail
Very dishonesty company

Western union use to be okay but they are not worth it anymore. I mean the customer service in the Philippines are so rude and unprofessional. I'm so done with western union because of poor customer service.

Hello

Are you financially down? I just received my western union flipped cash and
It only took me 2 hours and now i am happy with my family and my debts are
Fully settled now. If you in need of cash kindly mail them now via,
*******@gmail. Com for more info

I sent money from canada to india. They said it will deliver by 6th july and on 7th july it was showing cancelled i called and asked them whats the reason for cancellation of the transaction they answered that we cannot disclose why the transaction is cancelled i am the customer i should know why is the transaction cancelled. I never expected these answers from them. Highly dissatisfied. My receiver was in need of money and they didnt received on time that lead to a big issue for me. I would recommend to use Remitly instead if you have any urgency.

Worst customer service, I went twice to a Western Union location to pickup some cash from 2 different recipients on 2 different days, for some reason the transaction was canceled and the teller at the window was not even able to provide a valid reason to why it was rejected. I'm using MoneyGram now and no issues at all.

They sent me a fraudulent check and never apologized!
They sent me a check as a refund for a lost money order, which took about 1.5 months to deliver, and yet the check was fraudulent! After lots of hassle and calling back and forth, they issued another check without the driest apology, saying it would take another 2 to 3 weeks to deliver!
Bunch of cheating gangsters...

Customer service is just trying to make you dumber by kicking you from one carrier to another just to keep your money from you for as long as possible. It is difficult to get a cancellation of the transaction and a refund. I got my money back in almost 2 weeks. I had to call Trenton to complain to get some solution. BE CAREFUL!

Traditional money transfer aka Western Union will get beat by online transfer cause - convenience, I go through a credit review to send with Western Union while online and crypto is easy. F banks and bureaucracy.

Western union is the worst company ever. I can't believe I called 3 times they hang up on my face. I will never use that services anymore. Hope they shut it down. For my own money they disrespected me. Bad company ever.

Very bad staff. They don't have Manners, how to talk with elders. They show their face like, They Don't wanna work. Today i visit WU, i am very depressd to see your staff and their way of talking with customers. I think you should change your staff and today i also visit Habib metro bank, amazing service they provide. Even They offer us tea. I think your staff should learnt from them, how to deal with a customer. I was my father when I visit Western Union. My father also don't like your service, they refused my complains by saying this. Beta, this is Pakistan. Everyone can do everything what he wanta.

I have family and friends that uses y'all. I have not used y'all in 5 plus years and y'all to block me from using any services with y'all. Y'all are very petty for that and I'm not surprised at the fact that y'all have millions more of bad reviews coming your way. At the end of result y'all need customers and eventually y'all will go downhill from there. Y'all gonna reap your karma and wished that y'all treated your customers right. Good luck

Western union is not crap. I use it all the time. It's just a matter of how you use it. If you're purchasing online this is not a very good option cuz it does not protect a buyer. Western union is best to be used by sending money with someone you personally know. Like sending money to your wife, gf, brother, sister, collegue, etc. it's not for making business online. People need to learn how it works before using this service. And again it's definitely not for online business

I went to pick up money Ihad been sent by a family member. The whole experience takes too long. They ask too many questions. They asked what relation Ihave with the person sending the money. They even asked me where I was born!I was so offended by this question I don't think they are allowed toast this question!
I wish there were less than one star option.

My son traveled 5hrs to pick up a cash pick up transfer, buy a car and drive home. Money ( $4000 was sent and withdrawn from our account in seconds. At pick up my son was told there is a $2000 a day, per person limit to receive. Now they wont refund it for 7 business days... my son is stranded hundreds of miles from home, the car he was to buy was sold to someone else, and I am out the hundreds of dollars it took to undertake this endeavorThanks $#*!s... You Suck!

I used Western Union for almost 20 years so when I started sending money to family and friends they stopped me, and asked for verification. I send my information as they already had my driver's license, dob, address and banking information. They canceled my transfer and demanded information about my job, how much I make my country of birth detailed information about all I've sent money to. And when I asked the reason for all the information they demanded their response was "we cannot disclose it." Should we be fearful about companies like Western Union? Please share your comments.