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Westmore Beauty has a rating of 1.3 stars from 87 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Westmore Beauty most frequently mention customer service, credit card, and body coverage problems. Westmore Beauty ranks 364th among Bath & Body sites.
I've tried so many coverings for the veins on my legs and hands and nothing ever had such lasting coverage as Westmore. This product is where the road ends! I will continue to purchase this product. I first thought it was too expensive but guess what, who cares. When a product works as well as Westmore, there's no price that's too much! Btw, I'm 69.
I placed an order for the body coverage. I received the wrong item. Ok, so I was told a new order would be sent to me, the new replacement order arrived. Again, the wrong product and color. Feeling frustrated I called again and asked for a refund. They did issue the refund. I really did want to try this product but for some reason the organization couldn't seem to get a simple order right. Recently on Instagram I made mention in the comments of how hard I tried to get the product and someone from customer service responded. I was delighted that they cared a year later, she looked up my account. However the response I received was basically, "why was I complaining I received a refund, what more do I want"? Now why would you reach out to a dissatisfied customer and give such attitude? I explained to her that a good customer service experience would have tried to get my business back by offering to try again to get the right product to me and for my trouble here's a coupon( or something) on my next order. But she couldn't care less about my business.
They seduce you with an "introductory package" (3PC 30-Day FBC Entry Kit) at an affordable price ($ 39.95), and then they want to charge you about $150 for three months "membership", you receive the first shipment, then they try to charge you "monthly payments", and if you call informing them that you do not agree because you were not aware of this, then they cancel "the membership" and do not send you any other product of the supposed "three-month membership", finally they threaten you with invoices for IMMEDIATE PAYMENT! That is, they want to charge you in advance for SOMETHING YOU WILL NEVER RECEIVE!
COPY OF THE ONLINE CHAT WITH THIS COMPANY:
I will cancel your account as requested. Please be advised that you will not receive any further shipments and you have a remaining balance of $93.46, which will be charged to your card on file on which will be charged on 9/10/2020 for $46.74 and 10/11/2020 for $46.72. Thank you for your membership.
Is there anything else I can help you with today?
I love this product! I have some scars on my body and it does a great job covering it as much as possible.
Products used:
Body perfector, Mascara and eyebraw pencil
Product okay. Deceptive practices and once you cancel they keep charging your credit card for MONTHS. Stay away!
Very deceptive marketing. You cannot cancel without owing more. Customer service is a scam. Beware and do not order.
I purchased an ad $67.68(3 reg. 3 free). Free items didn't receive but wasn't going to complain bcuz pandemic and people don't have water. I downloaded entire conversation with rep about canceling prior to 2nd shipment. Charged me anyway, received nothing which I told the rep. I wanted an email to sent my bank statement to show my charge. Rep refused to give me an email and said the next shipment was free and hung up(recorded that conversation). I received another package today unbeknownst to me with a 3rd charge of $67.68 now all in all this is my 2nd (canceled) order and never received what I was told but according to the statement it came with I still owe another 3rd installment of $67.68 mind you there charging over $25.00 for taxes +S/H and when I return I have to pay and will not get that money back for the 3rd time ($75.00) when supposedly it was free. Again I received between 2pkgs. 9 items all together and they refuse to give me answers on where to return, email addresses and who to speak to etc... Be careful this is not a joke and will bill you repeatedly if you received items or not... It's very sad I would have given that money to families in need of food, water, paper goods etc. Nice world we live in, Good Luck everyone..
What a nice and useful selection of creams and i really like the gel cleaners for oily skin and cleansing pads for the forhead
Nothing matched my skin tone.
Canceled and still being charged.
Scam. Paying $150. For product that was received 2 tubes.
Back in March I seen the westmore advertisement for the body coverage. It sounded good i wanted to try it. I ordered now to my knowledge they didn't have anything but auto-ship. I admit I should have canceled it as soon as it came in. I ordered a 2.5 fl.oz. A month or two later they send me humongous 7fl.oz! Now I may have made a mistake but I know I didn't order that. Today I recieve another package from them and im afraid to open it. It was an okay product but no it didn't work like they said. I get online to cancel I get a bot then I get a live beauty tech. Kenneth. Then a camille. Now kenneth canceled me but i owe $94.6?! Because its installments! How can they get by with this? I admit I should've read the fine print. But who can read that? If it takes a lawyer to write it up it probably takes one to read it as well! Im sure nothing gets done much about these kind of things with so many companies doing this. But on the other hand. Every month I send things to my grandchildren from Amazon, and I have never ( so far) felt like they have tried to swindle money from me. I do however feel like ( my feelings) the westmore beauty company goes through a lot to insure you pay a very high price for not making sure you didn't hit auto-ship. I didn't ask for credit... i didn't want a verbal credit card. How many people know that this is a installment plan? Just asking this is so unprofessional. Its like they know they're product isn't going to make them the money they want so to insure they get rich quick they sink everything they have into each and every person they come across this way. It just makes me sick, not just for myself but for everyone who doesn't want to just call your order in so a rep. Wont try to talk you into a lot of other stuff you don't want. Its a high price to pay.
I love this foundation. It gives me a natural finish long lasting, water and sweat resistant... I am 64 and does not settle on my wrinkles and my skin actually looks younger. Loving this product!
Tip for consumers:
I highly recommend this product!!
Products used:
Westmore foundation
Of course it is EXTREMELY difficult to cancel! I have been trying for TWO MONTHS to cancel and they keep scheduling more shippings and charging me!
I received a shipment I NEVER ordered and was charged $119.45! BEWARE. I HOPE OTHERS SEE THIS REVIEW BEFORE ORDERING.
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