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White FoxReviews 1,030

whitefoxboutique.com
casual, lounge, evening & party, swimwear womenAge 19-25, 26-45
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From the business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


whitefoxboutique.com
Australia
Founded in 2013
Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party, swimwear
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: info@whitefoxboutique.com

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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White Fox Reviews Summary

The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
507
value
493
shipping
517
returns
386
quality
454
This company does not typically respond to reviews
Arizona
1 review
0 helpful votes
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Easy to use!
June 18, 2021

Easy website, easy pricing available and shown. Super cute, high quality clothes that are in style and updated.

Date of experience: June 17, 2021
Texas
1 review
0 helpful votes
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I absolutely love these sweaters and the matching shorts! They are such nice quality and they are comfortable and adorable! I want them in every color!

Date of experience: June 17, 2021
Australia
1 review
0 helpful votes
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WOW WOW WOW
June 16, 2021

Amazing clothing and a super easy online experience! White Fox Boutique have a great selection of clothing and makes it easy for consumers to purchase there products!

Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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Amazing deal
June 16, 2021

I purchased during the 50% off already sale items and I've never been so happy when shopping. Lots of great items left and I'm so excited to be able to afford their clothing! Can't wait!

Date of experience: June 16, 2021
Idaho
1 review
0 helpful votes
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Great!
June 16, 2021

The layout of the website is so easy to find exactly what you're looking for and I love how easy checking out is. My info is saved from my account and I don't have to re enter every time I order!

Date of experience: June 16, 2021
Minnesota
1 review
0 helpful votes
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Love this Place!
June 16, 2021

I really enjoy shopping at White Fox, especially when they have the deals and promos going on! The clothes are super cute and trendy, and mostly reasonably priced for the quality. One thing I wish they would update is having size availability and price information in the "my wishlist" section as well. This would make it more easier to navigate through clothes I already love to find what is on sale and available since last time I was on the site. I would also welcome a bit more diversity in the bodies of the models they have in the clothes or at least having a spot to read reviews and look at pictures of other buyers in their clothes so that I can get a better idea of if an item would fit or what size I should get. This would be especially helpful since it's so difficult and expensive to return an item to Australia from the US (where I am).

What my wishlist looks like without prices or size availability info.
Date of experience: June 16, 2021
Canada
1 review
0 helpful votes
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White Fox always has the best quality items for affordable pricing! My go-to dress shop for any occasion.

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
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Amazing sale items
June 16, 2021

Had an amazing experience today shopping the sale! So many amazing items on sale! I've been a WFB customer for years now and their quality and styles never disappoint! Great fit, true to size!

Date of experience: June 15, 2021
Colorado
1 review
0 helpful votes
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Customer service
June 16, 2021

I had a mix up with an order and they were on top of it and the best at fixing my order! Changed my size and color just like that!

Date of experience: June 15, 2021
Australia
1 review
0 helpful votes
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I seriously love white fox boutique! I am always scrolling for hours and adding to my cart there is always amazing clothes to choose from. The website is very well set out and easy to find things that i am looking for.

Date of experience: June 15, 2021
Australia
1 review
0 helpful votes
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Expirence
June 16, 2021

Was an easy to use web site products explains and discerned well payment was a breeze and not difficult

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
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Amazing Quality
June 13, 2021

Just received my first order and am amazed with the quality and comfort, so much so that I just put in a second order with Whitefox. Highly recommend!

Date of experience: June 11, 2021
Illinois
1 review
0 helpful votes
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Simple & Direct
June 9, 2021

The WhiteFox website is very easy to understand and have all clothing/accessories organized in their proper categories. Not to mention it's also aesthetically pleasing!

Date of experience: June 9, 2021
New Jersey
1 review
0 helpful votes
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Quick Shipping
June 9, 2021

Love the activewear I ordered from Sarah's day collection from WF. It shipped very very quickly from Australia to US (1 week). Can't wait for future releases.

Date of experience: June 9, 2021
Florida
1 review
0 helpful votes
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Amazing Store!
June 9, 2021

White Fox has a big selection of amazing quality pieces! They have the classic basics you need in your wardrobe as well as all keeping up with the trends so you can try them out!

Date of experience: June 8, 2021
Australia
1 review
0 helpful votes
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So easy!
June 9, 2021

Love love love White Fox! So many things to choose from! Activewear, everyday-wear, fancy clothes! The site is easy to navigate, no hidden costs and all of their products are amazing

Date of experience: June 7, 2021
Australia
1 review
0 helpful votes
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Fanstatic
June 9, 2021

Website was easy and simple to navigate and use. Free express shipping and good quality items
10/10 would recommend

Date of experience: June 7, 2021
Australia
1 review
0 helpful votes
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I live in the matching white fox sets! Their jumpers and tracksuit pants are such great quality - so thick and warm, not like the usual flimsy thin material you find elsewhere.

Date of experience: May 30, 2021
Wisconsin
1 review
0 helpful votes
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LOVE
May 28, 2021

Love the clothes, come in true to size and exactly how I picture them. Super comfy lounge clothes and the dresses are so flattering too! Love love love

Date of experience: May 27, 2021
New York
1 review
0 helpful votes
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Easy and fast
May 27, 2021

Easy and fast Service. I placed my order and within a few hours I got a notification that it has already shipped! Can't wait to receive my items.

Date of experience: May 27, 2021