business logo of White Fox

White Fox

whitefoxboutique.com
casual, lounge, evening & party womenAge 19-25, 26-45
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About the Business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


whitefoxboutique.com
Australia
Founded in 2013
Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: info@whitefoxboutique.com

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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Reviews Summary

White Fox has a rating of 2.9 stars from 1,023 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with White Fox most frequently mention store credit, black friday and phone number. White Fox ranks 56th among Women's Clothing sites.

service
502
value
488
shipping
512
returns
381
quality
450
This company does not typically respond to reviews
Australia
1 review
2 helpful votes
Follow Rizki A.
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Very bad customer experience with this woman call *! I ordered a crop top etc which came to me dirty and had a foul smell of body odour.
When I initially made a complaint they were not helpful at all and constantly dragged out resolving the matter.
After finally coming to the conclusion that this was their mistake, in the end i need to cover the costs in returning the item through post.
Very unprofessional in the way they conducted business & also size chart is not accurate at all.

*Personal information redacted by admin

Date of experience: August 23, 2020
Canada
1 review
0 helpful votes
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Best Online Clothing Store Ever!
March 20, 2022

White Fox Boutique truly has the cutest and best quality clothes. They're all in style, and they're size inclusive so anybody can wear their beautiful and comfortable clothes. They have everything to dresses, tops, bottoms, loungewear, activewear, swim wear, accessories, etc. You can find everything you're looking for in one spot, it's amazing! Not only are their clothes amazing but they're affordable and ship worldwide (free shipping over 99$!). Lastly, the thing that stands out the most is there amazing customer service. They're so quick to answer and will help you with any kind of questions or concerns that you may have. White fox boutique never disappoints and they're always coming out with new stuff/new collections so there'll always be something that is your style!

Date of experience: March 19, 2022
GB
1 review
0 helpful votes
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My favourite items ever
December 25, 2020

Bought some things for the first time this year and have lived in them since. The most amazing quality clothes, my partner is getting fed up with me saying! Just managed to purchase some more from the SDxWFA collection as i'm a huge fan but my size is always sold out! Can't wait to receive them.

Date of experience: December 23, 2020
Australia
1 review
0 helpful votes
Follow Nupur K.
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Got my parcel delivered within 2 days!
Was happy with swim Elena bottoms and they got great ( size 10) but my top was tight I couldn't knot the to bikini properly as it would move so had to return by paying a further $8.95:-(
Have reordered a large... not very happy

Date of experience: February 27, 2021
Texas
1 review
0 helpful votes
Follow Kaitlyn H.
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I love what I ordered and the variety of the products. One thing I would change is the shipping delay notice on the website was not there until after I had placed the order and I would have like to know so I could upgrade my shipping as I am traveling and would like my order beforehand. But I love the website and the recommendations that appear are always so cute! Thank you!

Date of experience: February 19, 2024
Texas
1 review
0 helpful votes
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Never ordering again
December 29, 2022

If you're buying an outfit for a specific date make sure you order at least 2 months in advanced. Ordered an outfit on December 1st for my bday on Dec 20. It's now almost January 1st and my order is still "in transit". They Said they would deliver within 10 days and when I asked for refund they "can't refund money back". Will never order from here again, I don't care how cute the clothes may be. Hopefully I actually get my outfit even though I won't be wearing it.

Date of experience: December 29, 2022
California
1 review
0 helpful votes
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Worst service ever
November 26, 2023

We placed an order in September where two items didn't work out. Learnt about their terrible returns policy only after the order was received. Sent an email and waited weeks for a reply that still didn't ansa our questions and referred to me as babe!

Returned to items for a store credit as it was still $80 and to this day after returning them end of October we have had no store credit and no communication other than about ten emails a week on upcoming sales. Will never shop here again other than to spend the credit. Worse coming I have dealt with in a long time and I only ever write positive reviews typically.

Date of experience: November 26, 2023
Washington
1 review
0 helpful votes
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AWFUL COMPANY! BEWARE!
December 20, 2022

Bought from here, and paid for fast shipping. I went onto their store instagram 5 minutes after placing my order to see that, every single comment was about how awful their experience was, and not getting their order at all. I need my order before NYE. I'm not gonna take my chances after seeing those comments. I emailed the support email, wrote a support bubble at the bottom of their website, AND used the chat with an assistant icon. All resulting in no help, and to only get back that they only do store credit for returns. NEVER will I order from this company again. It felt scammy to begin with. Now I'm out $70

Date of experience: December 20, 2022
Australia
1 review
2 helpful votes
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My first purchase
October 28, 2020

This was my first ever purchase with white fox boutique and I am absolutely in love! The quality and fit of these products were just as I expected. Also these leggings were very different to what other websites are selling and I love that about this website. It also came in 2 DAYS!

Date of experience: October 28, 2020
Australia
1 review
0 helpful votes
Follow Phoebe G.
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Just amazing
November 18, 2020

I have purchased clothing multiple times from this website, and the quality of everything is amazing as well as the service. Everything is true to size and I highly recommend to buy from white fox. Their pieces are so unique and I'm always getting compliments about my outfits, it's my favourite online store.

Date of experience: November 18, 2020