WigsBuy

This is one of the worst sites I have ever been to. It is all a shell game. They make the wigs which have nothing to do with how they look. I SPENT A LOT OF MONEY ON 3 WIGS. Only one I might be able to use.The wigs were too small. THIS SITE HAD NO AFFIALIATION WITH Raquel Welch WIGS but it made it looked like it did. I realized when they came in plain plastic bags no name on them... Wigsbuy is basically a fake site it is run from China you can not get anyone on the phone. I called the phone number which is in Xian China... I am so upset with myself for not recognizing it. Please heed what I am sharing.

The wig arrived weeks late, was poor quality, not as pictured, and they will not refund it. See photos! The wig they sent is not the wig in the picture.

Please stay away from WigsBuy. I ordered a wig on December 16,2017 and it arrived on January 10,2018. The box that the wig was delivered in was wet inside the packaging. When I pulled the box out of the plastic it fell apart due to the dampness. It is obvious that the box was already wet when packed. The wig was not damaged but it was poor quality. It did not look like the photo at all. Plus I was sent the wrong color. To be honest, I could have purchase a better quality wig at a local Dollar General store. You could actually see the tracks at the top of the wig. I've contacted the company via email to get a refund. As yet, no response. It was definitely a waste of money. I think that they post their own reviews on the website. I find it hard to believe all the good reviews, especially, when I read so many bad ones over the Internet. I wish I would have read the reviews before I made the purchase. Do yourself a favor and not order from this company. It is definitely a rip off as well as a waste of hard earned money. YOU WERE WARNED!

I bought a wig that was listed as 'in-stock' for almost $200 at the beginning of of February 2021. I also paid two-day delivery since I needed it very quickly. As soon as I got the email confirmation--which said the wig WASN'T in stock and would ship in up to four weeks--I immediately logged into my new account and attempted to cancel the order for a full refund. Their policy states that a full refund will be issued if an order is canceled within 24 hours. Not only was I completely unable to cancel (the site kept giving 'time out' errors), but these mail fraudsters do not answer site messages, and their 'live chat' is never staffed. Also, no phone number to actually call anyone! Additionally, I have received five mails telling me my order is continually delayed and would I like to cancel? I have replied to every one (even using the the different 'reply-to' address which they bury in the email text) and every time I have received an undeliverable error that my email address is not accepted by their server. Given that I have now spent over a month of my life, sent at least 20 different messages and attempted emails, and not been able to reach an actual human being, cancel my order, get a refund OR gotten the wig, I can only assume that wigsbuy is basically a mail-order fraud front. I will be adding this review to every place I am able so that others do not make the mistake I did.

I received the wig, opened it up and saw that it was not worth 198.00, called to return it, they blocked my number and won't answer my emails. BBB is my next step.

Avoid this site like the plague.

Firstly, I paid for express shipping and opened a dialogue immediately as I needed the wig for work. They ignored me until I repeatedly chased them up and eventually issued a refund after constant emails as the wig was received three weeks after its expected date.

More annoyingly, the pictured wig is not what I received. I knew the pictures of people were false but the wigs are not the wigs they feature upon the order page.

I paid for a full lace front and instead got a shoddily tied two by six inch square of lace at the top front of the head. The sides were wefts (exactly what I did not want) and so thin that it by no means could pass as believable.

Throughout every instance they eventually email back, ignoring your concern and respond with "you understand".

They also denied me the ability to dispute my order. So much for costumer satisfaction being at the forefront of their concern.

Do yourself a favour and paint your head with glue then roll around a dusty floor. I guarantee the product would be better than anything you could order from here.