Do you like to shop online, then surf wigsbuy.com to get the best wig for enhance your look and personality. You can pick up the best one considering your outfits and your personality.
This wig looked really nice on. I was a little worried since the price was so good, but now the real things is on my head so, it is true, it is true! The wigs is ok!
THIS PLACE IS A SCAM. I PAID OVER $250 FOR A HUMAN HAIR WIG. I RECEIVED A HORRIBLE UGLY CHEAP WIG THAT I HAVE NEVER WORN. THEY WONT GVE U YOUR MONEY BACK EITHER
I have received the wigs that ordered from wigsbuy. I love the style and the color. It looks fashion and nice and my friends love it too. Thanks wigsbuy.
Someone needs to get back to me immediately I'm messaged you guys twice yesterday and still no response I want my money back my hundred dollars back for the cheap wig that you guys sent me all the way from China that looks nothing like him Kardashian inspired I would like my refund back or I will report you to the Better Business Bureau you got that? You're not false advertise with celebrities and don't even give the correct product please let me know the rules and how to ship it back to you guys because I want my full refund back or I will go through my company and I will dispute the charge thank you..
Horrible customer service, never received an email confirming or declining my shipping, never received an answer from my email and i still havent received my product
Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to reviews@wigsbuy.com, we will try our best to help you solve your problem. Have a nice day.
Wigsbuy
Relly bad quality! Y ave bye 4 full lace wigs humain hair and this qualiti is relly bad two months is limite durabilitie the price is not exact and charge difference price to my credit card 130$ over, its verry not recomended for medical situation
Dear Daniel,
I'm sorry that you had a bad shopping experience on our website. Could you please tell me your order number? We will find out the source this wig comes from with it and we shall be investigated for responsibility to suppliers. We will try our best to avoid poor-quality wig.
Thanks for your review and sorry again!
Best regards!
Please report this company! I tried to report them but because I wasn't an actual consumer & never purchased anything from them, I could not report them. Everyone here who has purchased from them and was scammed, please contact the Attorney General of your state, The BBB & The FCC. You can google the contact info for your Attorney General & you can file a complaint via online with The BBB & The FCC. We cannot let this fraudulent company continue to steal & cheat hard-working consumers/retired individuals, etc. We must stop them once & for all!
DON'T WASTE YOUR MONEY. PRODUCTS ARE CHEAP DOLLAR STORE COSTUME WIGS. NOTHING LIKE ADVERTISED. GIVING THEM A 1STAR OVERLY GENEROUS BUT COULDN'T GIVE -50 AS IT WASN'T A CHOICE. CUSTOMER SERVICE IS SOMEONE SITTING IN A CARDBOARD BOX UNDER A BRIDGE WITH 2 CANS AND A STRING...
The wigs arrived and lookd like Halloween wigs. Cheap, ugly, wigs that look NOTHING like the online product showcased. Automated email and voicemail, no customer service+no return address=no returns. Wig was 3-4 inches shorter than website said it was supposed to be. CHINA all the way. AVOID HASSLE, DONT BUY!
I ordered a wig on April 1,2020. I didn't receive it until today, April 25,2020. The wig I received looks absolutely nothing like the wig I ordered. No resemblance whatsoever. It also barely has any hair, and the hair there is, is stringy and sparse. It is disgusting. I did not even try it on. I knew immediately I was not going to keep it. There is no way anyone would ever wear this raggedy ugly wig.
I spent an hour trying to find a phone number. They are in CHINA! If I had known that I would have never ordered from Wigsbuy, never. I've tried by phone and email to contact them. They are impossible! I'm not surprised! There is no way I will ever get a refund from them. I just lost $125.00!
Considering it came from CHINA during this horrible Covid, I cannot imagine the germs it is carrying. I sprayed the packaging it came in, and the box, with Lysol... and put it in my garage. I then took a shower and put my clothes in a hot and soapy washing machine. I'm so upset about this!
I'm not young, have a compromised immune system, and have been in isolation for 8 weeks. Now I could have possibly been exposed.
BEWARE, these wigs are FROM CHINA. I would have never ordered from them.
** Go to this site - Trustpilot.com. Type in Wigsbuy. You will see horrible reviews about this scammer company. I wish I had know about Trustpilot before I ordered.
This wig cost over $200.00, and when I asked them to take it as a return, they refused, and directed the shipping company DHLl' to DESTROY it! I was livid. Tried to rectify this easily and they would have NOTHING TO DO WITH IT! They do NOT BELONG SELLING TO US IN THE UNITED STATES, and YOU do not belong BUYING ANYTHING FROM THEM I CHINA. They do not stand up for their products, and are not willing to negotiate. Once they get YOUR money, they are done with you. KEEP THEM OUT OF OUR MARKETS!
I just received my first wig from WIGSBUY and it is EXCELLENT! I am already planniing to take several more pieces.
I am in the fashion business, and I have wigs which were much more expensive, but this wig is equal to any of them
I am very glad I found WIGSBUY -- will continue to order from them
Wig was a complete joke - like a dime store wig. Trying to return was... holy cow! Found out it is in China - had to take a picture - then was told they would only refund 65%. What a ripoff!
Hi，
So sorry to hear you had some problems on your order.
Could you please let me know your order number so that I could be able to help you?
You could also email us at reviews@wigsbuy.com for any questions.
Have a nice day.
Ordered wig July 9, It is now August 27 and still no wig. I called PayPal for a refund and they in touch with Wigsbuy right awqy and stated if iI had not receieved by Sept. 4 Paypal would refund the money back to my account. WigsBuy immediately sent email stating it had been shipped Aug 20th and to please cancel my dispute with Paypal. NO! I will cancel it when I receive my order! NEVER NEVER BUY ANYTHING FROM THESE PEOPLE!
I bought the so called "Top-Quality-Custom-Halle-Berrys-Graceful-Hair-Style-Hand-Tied-Super-Natural-Short-Curly-4-Inches-Lace-Wig" ORDER # *******, which I never received. My email was not replied and my phone call was redirected to DHL. DHL told me to call them. Very frustrating because they SENT me back to DHL. I want the wig sent to my address with MY signature showing it was delivered or my money back. THIS IS BLOODY WRONG!
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Our representative will contact you to solve your problem as soon as possible, please pay attention to your registered mailbox. If you have any questions or constructive suggestions, please feel free to tell us via service@wigsbuy.com or reviews@swigsbuy.com.
Have a nice day!
Best regards,
Wigsbuy Team
I lovee this site, it is so easy to navigate, the prices suit all pockets, and I have been extremely happy with the choice and quality of wigs it is my go to place for wigs!
I've been very pleasantly surprised that Wigsbuy reached out when I expressed dissatisfaction with the wig, They offered me two refund options, I chose one and they have been very quick in communicating and reimbursing me the $50 I agreed to and I have kept the wig.
POSITIVES: the site is very easy to use, ordering was simple, delivery was very prompt and within the time promised for the model I chose (heads up, remember, most likely there will be customs fees payable to the courier on top of the price. Mine were almost $38 in customs fees).
Considering all the horrible reviews, which I stupidly only checked after, I was braced for disappointment. Well, what I got was better than the only curly-ish wig I could find at a store that cost a $100 more. The Wigsbuy is thicker, much more realistic-ish and again, less expensive.
NEGATIVES: of course it wasn't anything like the photo of the model I chose, which I half expected. What I got is a straight up frizzy 'fro. I doubt that it is made of human hair, as advertised. I'm uncertain as to the quality and whether it will hold the curl and hold up in general... to be seen.
I doubt that I will shop with them again - I'd rather save and get a quality wig made - which means a couple thousand dollars it seems...
I've attached photos of what I got and what was advertised on the website
WHAT A JOKE! I could have bought this at the dollar store, the don't want to refund my money for the unused product, can't talk to a real person! Don't waste your money!
I bought one wig from wigsbuy.com, oh my god, i waited almost 4 weeks until i receive it, but when i wear it, my boyfriend loves it, it's 72.3$, loveit.
Overview
WigsBuy has a rating of 2 stars from 694 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsBuy most frequently mention customer service, wrong color and human hair. WigsBuy ranks 246th among Wigs sites.
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- Shenzhen, NULL, China
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Business History
Established 2010, gained rapid growth both in sales and trust in the last few years.We specialize in providing quality wigs and hair extensions at the lowest price to you because of China's relatively cheap labor. We offer free standard shipping to most countries.
Our commitment to gorgeous hair comes through in everything we do; from our expertly scrutinized assortment of wigs, hair extensions, and hair pieces to our superb shopping experience. We don't just sell wearable hair — we offer useful information to help navigate the sometimes overwhelming choices in styles, hair types, cap constructions, colors, and more.
By selling exclusively via the internet, we can minimize the operation cost. It means consumers can save more! Our certified experts can guide consumers through questions and style options to make shopping easily! We look forward to helping consumers find their perfect style & color.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi，
So Sorry to hear that you had some problems on your order. I could see that our representative has emailed you several times. However, we haven't get any reply from you at last. Could you please kindly check it and let me know? Looking forward to your kind reply and hope you a nice day.