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Wink Beds has a rating of 4.6 stars from 2,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm, and great experience. Wink Beds ranks 1st among Mattress sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
6,710 reviews
Arrived sooner than expected. Easy set up. No gassing smell. Good response time via emails regarding concerns. Wish there was a store near me where I could have tried out the bed. I ordered "firmer" which has turned out to be a mistake for me.
I found their auto marketing outreach really annoying. The issue being that I had purchased a bed and then proceeded to receive what I had thought were follow up emails, but more offers on a bed I already purchased. Hopefully there is the means to flag their users better.
All went well! No problems at all. Easy setup, and removal.
Great description of the products and easy to select and order.
From a mattress review site
The product was in a strong package, delivered on time to my door
I bought Wink beds mattress & protectors around 5 years ago & very satisfied, when I moved no doubt I bought another mattress different size & protector; the same good quality & shipping on time. Thank you Wink Beds!
Experience was fine. Delivery was fast and easy to track. Thanks.
Price and reputation.
I am glad I am able to return the mattress and get a full refund.
The website says I had to subscribe to text messages in order to save $300. So I subscribed and was given the code SLEEP 300. When I input the code I got an error message saying I needed to input a valid code.
The website did show a price crossed out and the actual price was $300 less than the crossed out price. But almost all online pricing does this every day, even when there's not a specific sale. This is why I expected an additional $300 off. Also, if the price listed after the cross out was the $300 off price, then it is very disingenuous to claim someone needs to subscribe to text messages.
From a mattress review site
The site is easy and informative. Made my bed purchase easy!
From a mattress review site
Easy and convenient ordering. Great bed. Already own another wink bed.
From a friend
Easy to order and especially easy to place on bed. Going to try it tonight for the first time.
Just deciding which was the best for me
From a mattress review site
Just received the mattress, need more time to know the quality
Awesome quality and comfort for a great price. Great nights sleep.
Best on the market
Staff is very helpful and courteous and facilitates timely customer service.
From a friend
Purchasing was very easy no problems. Similar to ordering on Amazon.
I appreciate a small town company and easy shopping experience
Great bed. Just the right firmness for male = 135 pounds, female = 110 pounds.
Easy to use the website and make a decision as to what mattress to purchase.
The packaging was destroyed when it arrived to our home. There is some damage to the outer border of the mattress.
Recommendation from our daughter who purchased the same mattress some time ago.
Great experience from beginning to end…after a bad experience with a competitor last month!
We did a lot of research and chose Wink mostly for the positive reviews and choices of firmness. We are tall people and are hoping we have no sags in the middle as we have in the past!
I like the upscale bed frame! The weight rating and style is why I purchased.
I have not heard about your company before.
From a Google ad
It was easy to pick what I wanted, and got exactly what I had hoped.
Amazing products and and customer service has been responding quickly and to all my requests
The best!
Because they have the best mattresses on the market!
Great Experience! Great bed! Son says it is very comfortable. He loves it so far.
Claims on durability and comfort for bigger guys.
My experience was seamless. This is my second wink bed. Very happy with this company!
I like the idea of a hybrid mattress, no too soft.
The items were shipped quickly. The box was torn but no damage to the mattress.
Does not work for me as it does not provide hip and back support fells
Price and reviews
Stressful spending this much money but hope it is worth it.
From a mattress review site
Non waterproof mattress cover and organic products.
Terrible smell to the products. Not sure what to do. I need to contact someone.
First night of sleeping on it was a dream. I'm so glad I purchased this bed.
It had a lot of top reviews and it is made in the USA.
Gain trust and grow your business with customer reviews.
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
WinkBeds was founded in 2014, with the mission to build the world's most people-centric bedding company. We began with one luxury hybrid mattress model (the WinkBed), and have since expanded to offer 2 more bed models, all in varying firmness levels, as well as an array of luxury bedding and foundation products.
