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Wink Beds has a rating of 4.6 stars from 2,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm, and great experience. Wink Beds ranks 1st among Mattress sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
6,710 reviews
Arrived sooner than expected. Easy set up. No gassing smell. Good response time via emails regarding concerns. Wish there was a store near me where I could have tried out the bed. I ordered "firmer" which has turned out to be a mistake for me.
I found their auto marketing outreach really annoying. The issue being that I had purchased a bed and then proceeded to receive what I had thought were follow up emails, but more offers on a bed I already purchased. Hopefully there is the means to flag their users better.
The web site is a little confusing and the documentation is missing.
Pop up charges
From a mattress review site
Very easy to buy. Good service. Quick delivery. Easy to set up.
The plus feature.
Submitted a question and received a quick and complete reply via text.
Organic materials and high rating by the sleep foundation.
Easy and informative site. Easy to place order and follow progress from start to delivery.
From a mattress review site
It was a quick and easy purchase, and the timely delivery was a bonus.
From a friend
It was wonderful and it was shipped fast, we got it before Christmas!
This is a great company, such a pleasure to have a great shopping experience.
We chose Wink Beds because of their return/exchange policy. Buying a mattres is tricky; you must sleep on it for a few days to know if its going to work. Most furniture stores do not allow returns.
Great and love my beds! Fast shipping and great customer service!
NOt use to it yet. Maybe given more time I'll get use to it.
From a friend
Great experience. Fast delivery and the best service!
Quick and easy. Bed is super comfortable. I noticed an improvement in my back pain right away.
The New York Times review
I would say probably most comfortable bed I've ever owned.
Overall great products (we bought king mattress and king platform) and great company.
Received the product in the mail as promised in description
Internet reviews
Easy to order. Delivered on time. Easy to set up. Comfortable to sleep on.
Researched internet.
Poorly made. Disappointed in construction. Not impressed with the mattress at all.
Easy, prompt, and very attuned to customer satisfaction
First mattress was a bit too hard, so I exchanged. Process was incredibly easy and quick
Online reviews
So far I'm impressed with the service, selection, delivery and setup.
I did my internet research and kept seeing this specific bed popping up for my sleep style, back and body aches.
The mattresses came quickly with good instructions for set up
Recommended by family members and I had slept on their bed very happily
Just began trial - Most likely will follow up in 120 days.
Place to start trying beds.
Gain trust and grow your business with customer reviews.
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
WinkBeds was founded in 2014, with the mission to build the world's most people-centric bedding company. We began with one luxury hybrid mattress model (the WinkBed), and have since expanded to offer 2 more bed models, all in varying firmness levels, as well as an array of luxury bedding and foundation products.
