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Wink Beds has a rating of 4.6 stars from 2,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm, and great experience. Wink Beds ranks 1st among Mattress sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
6,710 reviews
Arrived sooner than expected. Easy set up. No gassing smell. Good response time via emails regarding concerns. Wish there was a store near me where I could have tried out the bed. I ordered "firmer" which has turned out to be a mistake for me.
I found their auto marketing outreach really annoying. The issue being that I had purchased a bed and then proceeded to receive what I had thought were follow up emails, but more offers on a bed I already purchased. Hopefully there is the means to flag their users better.
Pretty easy checking out and the mattress seriously changing my life
Lots of research and rating brands until we had our favorites
Looking forward to sleeping on the new mattress
So far good
Been reviewing for weeks need to get started
Been reviewing for weeks need to get started
From a mattress review site
Fast helpful service! Great product that is domestically produced. We are very satisfied.
Quality reviews
From a mattress review site
From a Google ad
Very impressed. Great experience. Comfortable bed and fast shipping.
From a mattress review site
Great details and reviews to learn more about each type.
Not ever using this brand
From a Google ad
Please call me at *******768.
The exchange did not happen.
Very easy to navigate. I love all the different payment options!
The price at the time. But, the payment options and discounts helped a lot.
From a mattress review site
Loved it. All the questions I asked got answered right away.
My nephew purchased it, I slept on it and I like it. So I decided to get one for my self.
No problems so far. Needed a new bed for holiday company.
Mattress was delivered at top of our 1/4 mile long driveway! Had to bring it down on dolly!
Making a decision between getting a Luxury Firm or Firm mattress. Almost felt like an option in between was needed.
From a mattress review site
No comment at this time…………………………………………………………………………………………………………………………
* Wink Beds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Great looking bed. Only thing I'd like to add would be handles on the side for east moving.
See above. Thanks no I will not enter 50 characters that's rude
Good for back and nec k pain and good reviews
Ordering was easy, the bed arrived late and damaged with stitching falling out
Slow to respond
The fact it's just Talalay latex and coils
Haven't tried the bed yet but order and shipping were great
I reached out on questions regarding what is proper support frame for the mattress. Response was very quick and detailed the requirements needed for their mattress and she let me know if my frame would work.
We love it! Speedy delivery, easy tracking, no issues! Great price!
I slept on a wink bed at a friends. It was so comfortable I ordered one for myself
Great,bought the luxury firm to replace our temper pedic.
Research and online reviews.
Great experience I cannot rate the bed yet though.
Great and prompt service
Nice people. They have the patience to work with anyone.
I am considered elderly and confusion about shipping nearly stopped me from completing the order.
From an article in a media publication
Not that I know of. I can always by a topper if the firm is too firm.
I research on my phone and probably should have used computer.
From a friend
Outstanding service -- so fast, exactly what I was hoping for!
Wirecutter review
All good. Quick delivery. No problems……………………………..
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WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
WinkBeds was founded in 2014, with the mission to build the world's most people-centric bedding company. We began with one luxury hybrid mattress model (the WinkBed), and have since expanded to offer 2 more bed models, all in varying firmness levels, as well as an array of luxury bedding and foundation products.
