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Wink Beds has a rating of 4.6 stars from 2,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm, and great experience. Wink Beds ranks 1st among Mattress sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
6,710 reviews
Arrived sooner than expected. Easy set up. No gassing smell. Good response time via emails regarding concerns. Wish there was a store near me where I could have tried out the bed. I ordered "firmer" which has turned out to be a mistake for me.
I found their auto marketing outreach really annoying. The issue being that I had purchased a bed and then proceeded to receive what I had thought were follow up emails, but more offers on a bed I already purchased. Hopefully there is the means to flag their users better.
Overall experience good. CS very helpful when needed to change order.
We bought the mattress for a new home. Haven't slept on it yet.
Recommendation of friends
I tested the Wink bed at a local retailer, and purchased through them.
Mattress firmness met my needs.
From a Google ad
So many bed options
From a mattress review site
I have had the Luxury Firm for only a few days but so far am pleased with its comfort and firmness.
Agent was very courteous and informative.
Friends of mine purchased one and highly recommended it.
Easy and straightforward shopping experience with very helpful staff!
Delivery to door only
From a mattress review site
Sheets for oversized mattresses
Delivery to door only. Mattresses are heavy and clumsy and help to get it into bedroom would be welcome
From a mattress review site
Excellent communication + the bed is wonderful. Thanks!
From a mattress review site
I looked at your site on Labor Day. The platform was on sale too. When I decided to buy, 5 days later, it was not. I asked but could not get that discount. Hmmm.
Seems like what my SO and I are looking for. Good reviews. Willing to take a chance.
From a mattress review site
Responsive and helpful customer service, made the exchange process very easy.
Responsive and helpful customer service, made the exchange process very easy.
Rated on multiple sites as one of the top choices!
Quick and easy!
Haven't put the protector on yet, so can't rank that
From a mattress review site
Mattress was much later than we expected based on shipping estimates and dates told to us.
Also didn't correctly estimate shipping times.
It offered the best thermal control (according to reviews) at a lower stiffness than others
It went smoothly and the bed is super comfortable! Very satisfied.
We had a bad experience with an all memory foam mattress. I experienced bad, persistent back pain. We wanted a mattress that was high quality with springs. Wink Bed fit the bill! Very pleased.
The website is very informative and helped us make our decision.
We read an article comparing mattresses for side sleepers and decided this one best suited us. We were certainly right!
Good so far.
Only 38 characters to make your standard review guidelines.
Finally! A good night's sleep! The Wink Bed Luxury Firm is awesome!
Easy to order and quick shipping. Still trying out mattress
Great product and fast shipping. Will recommend to others.
As above, no response from customer service about the damaged platform.
no response
My brother recommended them
This product was easy to research, purchase, and we received the bed in a timely manner!
I researched the best mattresses for overweight people, and found that this mattress had the best guarantee, the best overall reviews, and is made in Wisconsin!
Easy purchase, delivery, and setup. Very comfortable mattress. Would recommend.
My parents have one and I’ve slept on it and enjoyed it.
Needed to try it out and get it fast.
From a mattress review site
Fast, efficient service. Very happy with the overall experience.
From a mattress review site
Great experience…so comfortable. Sleeping like a baby. Don't want to get out bed
Referral from friend
We love it so far! Feels like sleeping on a cloud.
UPS didn't hold my package as I requested. Otherwise all ok
Gain trust and grow your business with customer reviews.
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
WinkBeds was founded in 2014, with the mission to build the world's most people-centric bedding company. We began with one luxury hybrid mattress model (the WinkBed), and have since expanded to offer 2 more bed models, all in varying firmness levels, as well as an array of luxury bedding and foundation products.
