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Wink Beds has a rating of 4.6 stars from 2,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm, and great experience. Wink Beds ranks 1st among Mattress sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
6,710 reviews
Arrived sooner than expected. Easy set up. No gassing smell. Good response time via emails regarding concerns. Wish there was a store near me where I could have tried out the bed. I ordered "firmer" which has turned out to be a mistake for me.
I found their auto marketing outreach really annoying. The issue being that I had purchased a bed and then proceeded to receive what I had thought were follow up emails, but more offers on a bed I already purchased. Hopefully there is the means to flag their users better.
Wish that you threw in pillows/mattress protector like other online beds
Other mattress stores include pillows/mattress protector and sheets
From a mattress review site
We love our Wink s and now can enjoy three of them.
Responded to quickly
After our first Wink ordered nearly 3 years ago, and as we sleep so good on it, we decided to change out our other older mattresses to Wink.
All good. Sliced up my old pillow top mattress, gave springs to charity for metal recycle
The foundation does not allow for use of a headboard
From a mattress review site
Glenn from Sandman Sleep helped me select the proper firmness level
From a friend
Wonderful product, fantastic experience. Would buy again. Very easy setup.
Easy company to work with. I can highly recommend them
Easy to work with.
They came highly rated for people with back pain.
Fast shipping. Comfortable bed. Very happy with the purchase. Highly recommend
Looking for a mattress with good back support, but not too hard.
Mattress environmental fee
From a friend
I would rather not say if that’s Ok
Easy site for ordering. Great explanation of products.
Made in the USA. Great reviews.
To date our experience ordering and communicating with Wink has been exemplary
End clips for one of the WinkBase 2.0 hinge pins were missing. Wink contacted their supplier and they have sent us a set of the missing end clips. They should arrive next week.
Online reviews of their mattress
Love! Very satisfied and sleeping great! Highly recommend
I called for a status update on the mattress and did not wait on hold at all, the agent was extremely efficient (no asking a million unnecessary questions before getting to it) and helpful in telling me where my mattress was and when I can expect to receive it!
Good reviews
It was great. Excellent customer service and fast delivery. The bed is so nice
From a friend
From a mattress review site
Very convenient. No pushy sales people. Customer service was friendly and helpful
I had a question about taking away my old mattress.
Happy with the mattress... everything else I'm questionable on...
Good reviews on the mattress for people with back injuries
I've had the mattress for a week. So far, it has is good.
Did my research.
Love the bed. Customer service is always prompt and reliable.
I own one in my vacation home and love it.
Returning customer! Chose wink to replace all mattresses in our home.
From a Google ad
From a friend
Confused about the "free bedding bundle" mentioned on the sales page but then never shown again -- even on the checkout page.
Confused about the "free bedding bundle" mentioned on the sales page but then never shown again -- even on the checkout page.
From a Google ad
No, mandatory essays are dumb, this is ridiculous, I'm not in high school or college.
This bed is so wonderful. I look forward to sleep again!
My husband is a large fellow, and we both wanted a firm bed with good side structure and retention, as we have a morning ritual of sitting on the side of the bed enjoying coffee and playing Wordle. And we wanted to upsize to a king from a queen.
Excellent. Great value and I would absolutely buy from them again.
Excellent. They were fast and friendly. No issues at all.
Good reviews and great return policy.
Gain trust and grow your business with customer reviews.
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
WinkBeds was founded in 2014, with the mission to build the world's most people-centric bedding company. We began with one luxury hybrid mattress model (the WinkBed), and have since expanded to offer 2 more bed models, all in varying firmness levels, as well as an array of luxury bedding and foundation products.
