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Wink Beds has a rating of 4.6 stars from 2,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm, and great experience. Wink Beds ranks 1st among Mattress sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
6,710 reviews
Arrived sooner than expected. Easy set up. No gassing smell. Good response time via emails regarding concerns. Wish there was a store near me where I could have tried out the bed. I ordered "firmer" which has turned out to be a mistake for me.
I found their auto marketing outreach really annoying. The issue being that I had purchased a bed and then proceeded to receive what I had thought were follow up emails, but more offers on a bed I already purchased. Hopefully there is the means to flag their users better.
Amazing because it was a first time mattresses buy and it satisfies my need
Because I did a lot of research and it had great reviews at a good price
The website is very easy to navigate and the purchase process was fairly simple.
Several mattress review sites gave this company high marks so I figured I’d give them a shot.
Little slow shipping, but so far so good. Will evaluate and go from there.
Firm mattress option.
So excellent. We are sleeping so much better, and received our bed right away.
Quick and easy. Ordered online and had no problems so far. Sleeping great also
Not being able to try out the mattress. The reviews were great!
Not being able to try out the mattress
From a Facebook or Instagram ad
Easy, mattress is firm and comfortable. I wish the mattress pad was more cushioned
Made in the USA, reasonable price, recommended as good firm mattress
Easy shopping experience. Still in the "deciding" phase on the mattress - seems very firm.
Ratings, tried it at a retail outlet, trial period
Haven't had long enough to really decide. It's different still getting used to it
Like it so far need to test it out longer before I really know
Still deciding if we like the mattress but the experience was easy and great
Shopping was easy. But disappointed that I have to pAy for shipping to Alaska
The website says free shipping. However, I live in Alaska and discovered at checkout there was a shipping fee to Alaska. The shipping fee has kept me from ordering the mattress for months. If you are going to charge a shipping fee to Alaska. You should offer something extra like sheets or a mattress cover.
From a friend
I love my new bed! Sleep perfect every night. I highly recommend this product.
This was one of the best shopping experiences ever. It was easy and quick.
From a friend
I don't know what "Environmental Responsibility Fund - All" is yes?
Please let me know
Good ordering experience. Pillow arrived within the shipping window. Very happy with the product.
Very happy with service and my bed! Looking forward to ordering my next one
Have only had it a day but so far so good. Delivery was perfect
The ordering experience was good but we are not overly excited about the product.
The high ratings that we read online.
* Wink Beds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered the Winkbed FIRMER mattress and received it only 10 days later. Sofar I have been very happy with it!
The reviews said it was one of the best beds for people with back trouble
It takes some digging to get through to some technical details, like thickness and weight
This unknown: Will you take back my old mattress?
From a mattress review site
Mattress very easy to set up and very comfortable. Thank you so much
Efficient and problem free. No hassles or annoying sales people.
Middle is sagging and I've only had it for just over a month -
It was great! I am very satisfied with me bed. Naplabs sent me to your website
From a mattress review site
Derek from naplab is the best he reccomended this bed
Gain trust and grow your business with customer reviews.
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
WinkBeds was founded in 2014, with the mission to build the world's most people-centric bedding company. We began with one luxury hybrid mattress model (the WinkBed), and have since expanded to offer 2 more bed models, all in varying firmness levels, as well as an array of luxury bedding and foundation products.
