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Wink Beds has a rating of 4.6 stars from 2,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm, and great experience. Wink Beds ranks 1st among Mattress sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
6,710 reviews
Arrived sooner than expected. Easy set up. No gassing smell. Good response time via emails regarding concerns. Wish there was a store near me where I could have tried out the bed. I ordered "firmer" which has turned out to be a mistake for me.
I found their auto marketing outreach really annoying. The issue being that I had purchased a bed and then proceeded to receive what I had thought were follow up emails, but more offers on a bed I already purchased. Hopefully there is the means to flag their users better.
Great! Shipping was much quicker than expected which was a pleasant surprise.
I made a spreadsheet using data from https://www.sleepfoundation.org/ to compare temperature regulation, movement isolation, and pressure relief. The winkbed Ecocloud Hybrid had the best score.
The box was damaged when it arrived but the mattress seemed unharmed.
The process was very good. I got my bed with in 2 weeks! So far so good.
Nice and comfortable beds!
Website and customer services were excellent. Delivery was quick and on time.
Reviews and hand made in America.
If i feel as good sleeping in the bed as i did buying it i'll be thrilled.
Wanting to buy local
From a mattress review site
Our wink bed is very very comfy. We could not be happier!
Purchase, delivery and unpacking were are all just as easy as advertised.
Reviews, warranty, type of construction
Would not buy again, not even close to being a firm mattress.
Mistake in order, taken care of nicely.
So far, so good. Fairly quick delivery, and bed feels good after the first week of use.
Researched and several independent reviews gave high ratings.
The timer is annoying, as is customers in cue, and pop ups.
Lots of research
From a mattress review site
Wink bed has gone above and beyond customer service is excellent
The wink bed accommodated my customer service issues with no problem
I chose wink bed due to the reviews and materials used
It was quick it was easy. I just hope the bed is as comfortable as all the reviews.
Online mattress
From a Google ad
From a mattress review site
I like the bed a lot but it came with a stain on one of the corners
Simple on-line order experience - good on-line delivery status communication and prompt arrival
Quality and price based on on-line research
Good customer service, will see if the softer is a good fit.
Great experience. Be good if it can be delivered a little sooner
Buying the mattress was pretty easy and straightforward and it arrived quickly.
1) Wirecutter recommendation
2) Did my own research based on info from various sites ranking best mattresses
3) Read everything on your site
4) Discussed with hubby
5)Ordered!
Bed showed up insanely fast, easy to set up and super comfortable.
Saw it on NYT as an inner spring mattress recommendation. Also liked that it was made in USA.
Easy shopping experience! Ordering was easy, sleeping is hard like the bed
It came highly recommended forcChronic pain and back pain.
From an article in a media publication
Bed is as described, comfortable. Foundation, you may be better off getting elsewhere.
Needed replacement parts for the missing foundation parts. They shipped them to me.
Very good experience. Mattress is great and so was fast delivery.
Overall rating was high.
We purchased the bed for our son and it's brought great comfort for our whole family!
The entire process was east from start to finish and looks great!
Great selections and easy to order.
Purchase was easy… but not happy with the bed. Cant return for 30 days.
Good reviews
Gain trust and grow your business with customer reviews.
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
WinkBeds was founded in 2014, with the mission to build the world's most people-centric bedding company. We began with one luxury hybrid mattress model (the WinkBed), and have since expanded to offer 2 more bed models, all in varying firmness levels, as well as an array of luxury bedding and foundation products.
