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Wink Beds has a rating of 4.6 stars from 2,007 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wink Beds most frequently mention customer service, luxury firm, and great experience. Wink Beds ranks 1st among Mattress sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
6,710 reviews
Arrived sooner than expected. Easy set up. No gassing smell. Good response time via emails regarding concerns. Wish there was a store near me where I could have tried out the bed. I ordered "firmer" which has turned out to be a mistake for me.
I found their auto marketing outreach really annoying. The issue being that I had purchased a bed and then proceeded to receive what I had thought were follow up emails, but more offers on a bed I already purchased. Hopefully there is the means to flag their users better.
Expected to ship in several weeks, but only took one. Very nicely packaged!
Love the bed! Helps wonders with my chronic back pain!
Recommendation
The bed is fantastic and customer service was very responsive!
Be up front about the shipping times. Little misleading.
Bed came in about 2 weeks as advertised. Good buying experience
Highly rated hybrid mattress, ease of purchase and delivery.
All around a great experience. Ease of ordering, fast delivery, quick set up, A+!
Chill, and simple(: glad I ordered a bed with you guys(:
Missing hand screws for the bed frame, sent me out replacement screws nice and easily!(:
Seamless contact. No fuss ordering. This is how all online stores should be.
Researched the bed and reviews.
Shopping was easy.looking forward to feel the mattress comfort.
From a mattress review site
Not familiar
Wirecutter review.
Our bed was delivered in a timely manner and so far we are absolutely loving it
This is my second purchase of a Wink Bed, so that speaks for itself.
Friendly staff, easy to order, but still waiting on platform and the bundle
Sounded like a good company, quality product
Bed is great. Sheet package was low quality and did not fit well.
Nice website, good communication. Mattress was easy to unwrap and install
Very easy. No problems. I don't heave anything else to report
Comparison shopping showed it was a hood option for couples with diff sleeping styles.
After nearly a year, spouse developed back issues upon waking. Decided to replace.
Performed an 50% off replacement.
Very easy to order. Service was quick. High quality product.
Consumer reviews
Excellent customer support—staff answered my questions completely.
It was excellent—very responsive.
It was recommended by a friend. Research revealed excellent reviews.
Shopping experience was simple. I appreciate the regular updates
Online reeviews especially wirecutter
Very straight forward, great customer service, and quick response
Gain trust and grow your business with customer reviews.
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
WinkBeds was founded in 2014, with the mission to build the world's most people-centric bedding company. We began with one luxury hybrid mattress model (the WinkBed), and have since expanded to offer 2 more bed models, all in varying firmness levels, as well as an array of luxury bedding and foundation products.
