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WomanWithin has a rating of 1.6 stars from 781 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WomanWithin most frequently mention customer service, credit card, and return policy problems. WomanWithin ranks 1943rd among Women's Clothing sites.
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I always loved the clothing line. Hut the cost had tripled. I used to get flannels and tops about 24 dollars. But with prices now it 50 dollars with a discount and you cant use your Coupon with it. But then I get a Coupon in mail it had requirements and I use it right away and it's no good even if I call they say no. I tell them it is way before the date of expiration. It does not go says invalid. Clothing is now over 24.99 sometimes in the fifties. With 10.00 or more shipping with 1 shirt. I've decided to shop local kohl's or other places and lose weight. It's a great incentive to not have to shop big sizes. That way I save money.
This is actually 1 of 16 'companies' owned by Full Beauty Brands LLC. I've been buying from them for over 10 years now. The prices can be quite reasonable but it's hit or miss whether you get good quality clothing. Their track, when you order, is abysmal. You'll get an email link to check your order status and there will be nothing there. Make sure you're logged in and click order history, nothing. That's always been a problem for them.
Awesome quality and fast delivery. What else I can say about this site. Overall awesome
Date of experience: March 8, 2016
Ordered items & had 90 day return policy. WW changed the policy & stuck me w/HUNDREDS of $ of items!
Date of experience: December 20, 2018
I bought my night dress from womanwithin. That is amazing and quality is superb.
Date of experience: December 17, 2015
Occasionally even in "plus" sizes: thanks for clothing real people with good clothing.
Date of experience: November 21, 2016
Good customer service and usually quality merchandise and more reasonable prices.
Date of experience: September 5, 2015
I placed an order for a bunch of T-shirts that were on sale. When they arrived several of them were completely see-through which didn't work for me. I exchanged four of the shirts for different colors using the form that came with my order. I shipped them out and a month later nothing. I finally get a hold of them and they give me a tracking number which tells me it has just recently been delivered which is the slowest shipping I've ever seen on anything but whatever, they say give it a few days it will be processed. Nothing happens. Several weeks and several follow-ups later they finally told me to check back at the end of the week it will be addressed. Well it was addressed by charging my card extra money. I am mediately called back and Complaint. I told them I didn't exchange not a new purchase. And they said they issued a gift card to me for the money back. I said I don't want to gift card I'm not making another purchase at this time it was supposed to be an even exchange for the same item I don't want to gift card I want my money back you charged my credit card I can see it on my credit card statement. They said they would issue a credit to my credit card. Finally now a month and a half later the order has showed up on my woman with a credit card and I can clearly see that they overcharge me for the items they exchanged, only exchanged two of the four items I sent back, and I don't have the refund. So now I've paid extra for two shirts I didn't want because I didn't even get the ones I asked for, they charge my credit card without my authorization, and I'm still waiting on a refund. No big deal just wanting to be done with them I was going to return the two shirts they overcharge me on and just call it a day. Well my receipt with the two exchanges was marked no return so now I'm stuck with shirts they overcharged me for against my will and have an extra card on my credit card. It's a complete and total scam. Do not order from them. Do not try to return or exchange anything with them. If you like their clothes go on Amazon and purchase their clothes through Amazon do not deal with the company directly you will get ripped off. And also FYI the quality has gone downhill I always ordered their plain solid color T-shirts because they used to be good they're cheap they're see-through and they're not worth what you pay now. Will never be ordering from this company ever again!
Tip for consumers:
Do not order directly through their website go onto Amazon instead. Do not try to make a refund or exchange because they are going to keep the item and your money!!!!
Products used:
None
Date of experience: June 5, 2022
Brilliant quality clothing and brilliant services. Feeling happy with this.
Date of experience: July 31, 2015
They advertise something else and deliver something else. I need my money back
Date of experience: December 31, 2015
Not too good and not too bad/ Its average. Need improvements at many services and quality too.
Date of experience: October 3, 2015
Great selection in hard-to-find brands and sizes and great service.
Date of experience: May 9, 2015
Great quality. Sizes are correct. Excellent customer service
Date of experience: June 4, 2015
Always happy with purchases. Return system is great
Date of experience: November 9, 2016
Ordered many times over the years. Good customer service!
Date of experience: December 2, 2016
I was wonderful experience over here. Thank you womanwithin
Date of experience: December 3, 2015
Dependable! Boots bought 2 years ago are still going strong!
Date of experience: November 28, 2016
Another shop on line where you don't have to be a size 4.
Prices and styles fit.
Date of experience: May 1, 2016
Love this site. Never had a problem with orders or returns. Have been ordering from them for years.
Date of experience: December 29, 2014
Their customer service is excellent in solving problems.
Date of experience: December 22, 2015
Love this plus size alternative. Great quality and many brands to choose from.
Date of experience: January 29, 2015
Woman Within has plus size clothing in size 12w-44w. Colorful, comfortable basics at low prices for plus size women.
We're very sorry for this experience. Our exchanges do not work the way others do in stores. When an exchange is requested, we refund the returned items and charge the new items and ship them out. Should the new items be the same exact item as the ones returned (just a different size requested) then the price should be the same. If this is where you said you were over charged, we are happy to take a look into this. Please email us at social.media@fbbrands.com with your order number and we'll happily make sure that the price was honored if the same item was requested.