WomanWithin

If you order anything, make sure you won't need it anytime soon. Then when you "attempt" to call customer service, you're on hold for at least an hour. They can't do anything. They won't cancel an order that hasn't even been shipped much alone find the order. Email them? That's just as funny. You get a auto response. Chat? That's never open. Never again

I placed an order May 2,2021. Mailed my returns from that order beginning of June. They did not process my return until the end of August, when of course it was too late. So now I have to pay for merchandise that not only doesn't fit, but I didn't even get to keep! I am paying for clothes that Woman Within gets to sell to someone else and make even more money! Not acceptable!

My order states not shipped yet and cant get a status of when i will get it. They took my money and they don't answer any emails that i send. Chat is always unavailable on their site. Guess i am going to have to go to the bank and dispute the charge. Do not recommend this company to anyone. That take your money and run. Such a shame during these hard times everyone is facing.

Did not return my merchandise. I was told that I cannot return the three tops that I purchased from woman within because according to them it was 61 days and they only allowed 60. So I had to accept the fact That they were returning the shirts to me with no refund. Today I received two out of the three shirts. I am still missing a shirt. The people on the phone on customer service were rude And did not care anything about my feelings or my money. So I returned three brand new shirts, never worn and they returned to me two shirts all wrinkled up in a ball. I've been a customer for years. I want my credit card discontinued immediately and I would appreciate the refund for the third shirt that they never sent me back…What kind of business ethics is this. The reviews on this site are to be read before anyone makes a purchase from this company.

I have been a customer for years. In the past 2 years they have changed and it is no longer an option for me to order from them. There customer service is all outsourced so that the people who answer the phones cannot even really help you because they are not even in the same country as the business. When you call for support the people on the other end of the phone do not listen to you and they talk over you so that you cannot speak. Twice now they have shipped my items to the wrong address and expected me to pay for them. I'm done. Either get competent people to take care of your customer service or lose all of your long term customers.

When ordering items from Woman Within you are offered a Rewards Program trial which is supposed to give you free postage and percentages back on purchases. The cost is $14.95 a month but the trial is $1.99. I signed up for the trial and later decided to stop the program. I lost all the money back that I acquired (about $14). Plus, There is absolutely no way to contact this company directly. Most of the items I have purchased are cheaply made and way out of proportion. Without direct contact information or customer service., it is clear they don't care about losing customers. I'm not sure what country this company originates from but they have an American flag icon in the corner of their pages to make it seem like they are American made. Well, they are not. The icon means the items are being sent to the USA. Dont waist your money here. Your throwing money down the drain with this company.

Like many of the other reviewers I suggest not ordering from this company. The shipping is $12 and then when it need to be returned that's another $8. I lost $20 and have nothing to show for it!

Buyer beware they are not flexible. This is one of the worst experiences. I tried returning something that was received just past the return date and they sent it back to me. I never had an online retailer do that they already had the item and could have simply given me the size I needed. Instead they left me with something I cannot use or give to anyone.

I should've read reviews before ordering here. Looks like I'm not alone who has a problems with returning clothing and getting my money back. It should not be this way, what a shame.

Once you order online there's no way to cancel, horrible website, no one answers chat/phone, expensive shipping/return fees (a cash cow for them), slow delivery (weeks), cheap cotton used, plays games with discounts/coupons, guess they think plump girls have no choice, i feel a class action lawsuit coming on...

As a plus size woman I am always looking for cute comfortable and affordable clothes. I have got several outfits from woman's within. They will take back what won't fit but their shipping is a little slow.

I have worked in retail and hospitality all my life and value good customer service. Woman Within has got to be, hands down, the WORSE customer service I have ever experienced. Extremely long calling waits, product unavailability, long shipping times and inferior product(s). Speaking with supervisor was absolutely no help whatsoever. I even told him I would not order again and his response was "it's your choice". Did not provide a tracking number other to say it is "probably" being shipped DHL. Very disappointed in this company.

I've ordered multiple times with general success unless something is back ordered or needs returned. I ordered a tie dye sweatshirt this Summer and received in August with a huge dirt/grease stain on chest. Attempted to exchange but none left. Available in October, reordered. Charged but on back order for 3 months. Finally received today and in spite of emails confirming the size, both are incorrect by several sizes too small. Little hopes of them giving a crap. Everyone is shorthanded but somehow they have the manpower to mail me 10+ calendars per month.

A package was returned one week after received, never got a reply, no refund or exchange occurred. Have another order that I will be donating to charity, because my experience with Woman Within has been the same as several hundred other consumers. We have done business with other businesses online, and have experienced no difficulty with any of them, even Amazon is much easier to deal with than WW. My recommendation for persons desiring suitable attire to look elsewhere, and forgo the headache and aggravation trying to deal with "Woman Within".

For those who don't know about Nickel and Dime companies, they only sell to you if they make the absolute highest profit possible. Translation - no customer service, no seamstress that understands what an plus size woman looks like (skin tight lower leg with HUGE waist and hips), no returns unless you pay for shipping, no warehouse on the planet that admits to getting the package back - even if you can prove it, no refunds ever get to your credit card even though they send you a refund slip. Just don't do it. Even making your own clothes is cheaper than all of this and you live longer too.

My return took over a month then they acknowledged on July 15,2021. As of today's date, August 26,2021 I still have not received my refund! I will no longer deal with this company. Crummy customer service. Will not show my receipt but order # is *******3910 for 2 pants.

I ordered over 550 in clothing. Returned it all but 2 tee shirts. They don't credit ur account They steal from u and offer the most horrible fabric. Now I'm fighting for my money returned. Shop elsewhere. Plus not American customer service and they yell at you. Plus I signed up for free shipping but never got it. Also woman within did not send any paperwork and they won't send it to you only an email. Therefore, you must take a chance sending stuff back. They really abuse you as a customer. I feel they discriminate based on our weight issues. I hope they close down

Two months after I ordered the item, I found out (by making repeated calls) that it hasn't yet been shipped by the manufacturer (after one rep had told me it was already back in stock) and I should "call back tomorrow" to see when it will be shipped--or whether that is unlikely to ever happen. A bad transaction. Too much aggravation for merchandise I could have received a long time ago from other vendors.

Returned multiple items and was still being billed for them months later! Called and was transferred to numerous departments. They never credited my refund and charged me a late fee also. Spent hours on the phone without any resolution. I closed my account and credit card with them. Telling everyone to stay away from this company!

I have ordered from this site for years now and I've never had a negative experience. Some of the clothes are not the better quality you would get from higher end online stores, but you can always return your purchase without incident if it doesn't meet your expectations. For every day casual clothing for plus size women, this is the place I shop.

I ordered a shirt I really liked along with a couple of other things. It had ink marks across the front so I talked to a lady at Woman within by their chat feature. She was nice but the replacement I asked for was the wrong size. I went through returning two more times and even then, their people act like it is business as usual. The forth time, I am certain I got the same defective shirt that I returned the first time. And finally, they cheated me out of ten dollars. I am closing my account and I will never buy their rags again.

BEWARE. Their website prices change from what you have on your screen when you "add to cart" and what shows up in the cart. My items were all $10 to $15 higher. I called customer support and the first representative could recreate the exact issue I was having and gave me an answer that made no sense. After working my way through 3 levels of customer support I have 3 different answers and not one of them makes sense. My thought is that their system has lots of problems and they are not in a hurry to fix it because many people might not notice the changes and pay the increased prices. This is wrong!

This company is a den of thieves. Not only does this company make you pay for shipping on returns but they also take around $10 if you want the refund put back into your account. I completed all the steps to buy new bras but low and behold, they didn't fit. Coincidence, I think not!
In addition, they send so many emails daily that you can't look through them all. I'm telling everyone I know not to ever do business with this company.