WomanWithin

I emailed numerous times regarding my order which finally showed up a month later. It took double the estimated delivery time and never received a reply on any of my emails. They used to be a good company, not any more.

Many times you end up with a top that has huge armholes and you can't possible wear it in public. Or the top hangs like a bag even though the model shows a wonderful cut. If you look closely at the photos, you'll see that they pin these problem spots so customers don't see them and take great liberty in modifying how the product hangs. Watch where the models arm is to see if she's covering up armhole issues. If the product you get works for you great, but don't bother trying to return things; you'll get a fraction of the what you paid or it might be an electronic 'store credit' that doesn't work. There customer service is just like the company responses to these complaints. 'We're sorry you're unhappy but we aren't going to offer you any assistance". At this price, remember you're getting discount store quality and service less than that.

I found a great buy-one-get-one free offer at Woman Within. However, when the merchandise arrived, the clothing was much bigger than their size chart indicated.

I sent it back for a "free" exchange, but their policy is to process it as a return. This means I lost the buy-one-get-one savings, and now am charged full price. They added an unauthorized charge to my credit card when it should have been free! Customer service claims this is their process. Nowhere on their website or return form does it say this. Ridiculous!

In addition, they processed one item as a return instead of an exchange, even though I filled out the exchange form correctly.

If you are looking for a million products that do not work this is the catalog for you. Luckily when I did order, i was able to return everything because the eye serum, cellulite reducer, acne cream, whatever crap I bought did nada... dont waste your time and money

I ordered a jacket in February from this place. Today is March 13. Still have no jacket. When checking the tracking on the order it stated it was shipped via USPS (another joke) and hit
My post office on February 25 and then was shipped to somewhere in Mississippi. I understand Illinois and Mississippi look almost identical (‍). Post office has no interest in finding the package and Women Within says their policy is only after 20 days will they do something to rectify the matter. They are a horrible company with no Customer Service. The calls are answered by someone overseas and sometimes difficult to understand. Do not order from this company.

I ordered March 28 and today is April 22. I placed an Order for $200 and so far I have got nothing. I used the automated service today and they said 1 purple shirt was shipped on the 15th. What about the rest of my Order? Called and was on hold for 42 minutes and finally had to go back to work. I have sent multiple emails and no response. I tried their chat box and they say to try again later! You pay 10% shipping and never get your stuff! Horrible company! AVOID Woman Within!

Same as lots of others have experienced. The company takes over a month to ship orders that are supposedly in stock. They are blaming the pandemic but it really seems they've over extended themselves with all the other companies they've added recently. I used to shop Catherine's regularly but will now be cancelling my card. I won't ship anywhere affiliated with them again.

Went to use Christmas VISA gift cards today. Most items were (as usual) back ordered. This company charges your CC for back ordered items when the order is placed and won't refund until 30 days after the item is confirmed unavailable. I did find two in-stock items totalling $112. Each gift card was $100 - and Woman Within refused to split the order across multiple cards. The quality is variable, so I often return items. This was my last attempt to order from them. It's just not worth the hassle. Caveat emptor.

I purchased 6 flannel shirts for the Fall, all of which I thought were beautiful. As soon as I washed them (cool water, not high heat) They shrunk! The arms are now 3/4 length and they no longer fit or look well on me.
Woman within reply?
"Sorry, you washed them we can't take them back".
Really? Of course I washed them.
I never wear clothing without washing them first.
$140 down the drain!
I'm done with woman within.
Horrible company!

Still have not received my refund of $89.97 yet they received my return on 6/14/2021. I tried to call again today and it said my wait time was 10 minutes. I waited 15 minutes and no one answered. What a sham this company is! Marcia Stone (CEO) should be ashamed of herself!

I bought two bras from this company and neither fit. I called about returning them and was given an address that turned out to be incorrect. It cost me $10 to mail the package and when I got the credit, another small amount was taken off. Very poor business practices. Never again!

Wow I just posted a review where the womanwithin (Fullbeauty Brands) customer service representative was unable to help me. After talking to her I found my tracking number and phoned back. But the extremely nice gentleman I got this time helped me immediately! And he didn't even ask for the tracking number! I wish the 1st lady could have been as helpful! But it HAS restored my faith in them somewhat.

I ordered from WW for the first time last week, and I was so disappointed, I won't be returning. I ordered three tunics on sale from the WW brand. All of them were made with this weird, stiff fabric with no give. They say they're 100 percent cotton, but it didn't feel like cotton to me. Plus, the size chart is off. They run smaller than other brands. So as I begin the process of returning the shirts, I realize there is a $7.50 fee just to send them back! I guess I've gotten spoiled with sites like Amazon, because it never occurred to me that they would charge me a return fee. This company has other terrible reviews online that I wish I had read before ordering from there. But they had good reviews in a Facebook group I belonged to at the time, so I thought I'd give them a shot. I'm just hoping this return goes smoothly and I get my money back (or what I can get of it).

I ordered my favorite nightgown, long waltz gowns. I have several from 7 years ago. The quality of the material is sub par. It's not silky feeling like before. It was scratchy and very thin. I should have listened to the reviews. I am done with Women Within.

I placed an order and used 2 coupon that came in the magazine they sent us. It was deemed not eligible to many disclaimers. Be very wary of this company, I am now one and done for an order.

Very deceitful, however runs this company is not to be trusted as I see their culture.

I placed an order three weeks ago, and they haven't even shipped it yet. The original delivery date was April 5, and it keeps getting pushed back, and is now at April 12, although USPS hasn't even received it. This is the second time I've ordered from this site and both times, I've had this issue. I understand Covid has previously caused shipping issues, but no other companies that I know of are having this issue still. I'm ready to completely cancel the order at this point.

I paid $29.98 for overnight shipping and they only reimbursed me $19.99 instead of the entire amount! They didn't get my order out on time, I'm inconvenienced, but they're not going to compensate me for their mistake. I'm done with them, their incompetent service, and their cheap-made clothes that don't last.

It is time we all complained to the Better Business Bureau! Leaving reviews won't do a thing to force them to amend their business practices!

Steer clear of this company (& all Full Beauty brands) and if you are told that your refund is via a gift card instead of to your original payment method - complain. (good luck getting through to them though). Thieves.

I ordered one terry cloth bathrobe that cost $48.00 (a little more or less). They offered me their credit card and I accepted. To make a long story short. They send out the paper bills such that they arrive the day of, or the day after payment is due without a late fee. I have currently paid $96.00 in late fees. I have asked for my account to be closed, but cannot get it done when showing a late fee due. The entire thing is a scam to collect more money, and more money. I do not intend to buy anything from them ever again, no matter how I would pay for it.

I ordered on 19 April and the item tracking said it was delivered to the NJ post office on 23 April. It's now 12 May and I haven't received my item. Today, I was told by 2 June, then to let them know on 15 May.
The item is no longer seasonal.
I've been billed but don't believe it was sent. I have an APO (military) mail box address.
This is not some fly by night address.
I purchased a computer from Hawaii and it was delivered yesterday, 10 days later. From Hawaii.
I can't get this package from New Jersey.
Go figure.

I found woman within thru Amazon. When I got my order, they had included their own magazine. I was immediately accepted for a WW credit card. I love the stylish clothing for us bigger girls. I have had 4 abdominal surgeries and this year a neck surgery. I have gotten bigger over the last couple of years cause I can't exercise like I would like to. It's great to have a place to buy clothes that don't just say "potato sack".

The biggest problem with WW is shipping and return costs. Just trying an item that doesn't fit or look good on can cost nearly $20. The quality is not consistent either, but the selection is good and it's not easy to find a big selection of plus-size clothes, so I keep shopping here anyway.

I have bought several things here over the last year or so for the larger ladies in my family and each and everything has been lovely quality and great prices. You almost always find coupons that have sizeable discounts. The quality of the clothing is as good as any store but a lot better value! Great shopping!