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    WomanWithin

WomanWithin

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Overview

WomanWithin has a rating of 1.6 stars from 781 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WomanWithin most frequently mention customer service, credit card, and return policy problems. WomanWithin ranks 1942nd among Women's Clothing sites.

  • Service
    277
  • Value
    244
  • Shipping
    263
  • Returns
    222
  • Quality
    222

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
15
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61
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How would you rate WomanWithin?
Top Positive Review

“Price of clothing and shipping”

Donna K.
7/30/23

I always loved the clothing line. Hut the cost had tripled. I used to get flannels and tops about 24 dollars. But with prices now it 50 dollars with a discount and you cant use your Coupon with it. But then I get a Coupon in mail it had requirements and I use it right away and it's no good even if I call they say no. I tell them it is way before the date of expiration. It does not go says invalid. Clothing is now over 24.99 sometimes in the fifties. With 10.00 or more shipping with 1 shirt. I've decided to shop local kohl's or other places and lose weight. It's a great incentive to not have to shop big sizes. That way I save money.

Date of experience: 7/30/23
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Top Critical Review

“They're not terrible but not great either.”

Tina G.
10/16/24

This is actually 1 of 16 'companies' owned by Full Beauty Brands LLC. I've been buying from them for over 10 years now. The prices can be quite reasonable but it's hit or miss whether you get good quality clothing. Their track, when you order, is abysmal. You'll get an email link to check your order status and there will be nothing there. Make sure you're logged in and click order history, nothing. That's always been a problem for them.

Date of experience: 10/16/24
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Reviews (781)

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Reviews that mention popular keywords

credit card (72) gift card (41) customer service (256) return label (16) rewards program (13)
Thumbnail of user napuah
Michigan
2 reviews
0 helpful votes
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June 14th, 2021

Send you wrong orders then you have to pay to ship it back even your tracking says they recieved package back still no refund cus they claim didnt get it meanwhile had reordered product again. Waited almost a month for that order to be shipped day suppose to be delivered never showed called cust service"which is a joke 3 hr wait" to be told it was delivered and that they would track it and get back to me no refund offered cuz they said they delivered it so i have to wait for them to find it before i will be offered a refund cant get a call back from corporate cant talk to anyone but the customer people over seas. Dont order from this company. They are a rip off my next call is to better business

Tip for consumers:
Not a reliable company scam company

Products used:
Clothes

Date of experience: June 14, 2021

Thumbnail of user corinned7
Magali R. – WomanWithin Rep

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Thumbnail of user christiner1374
Connecticut
1 review
1 helpful vote
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May 17th, 2022

I purchased 5 items and paid additional for "Super Fast Shipping". One of the items was incorrect. Customer service would not honor expediting the correct one to me. Not my fault they sent me the wrong item. I paid 29.98 for shipping to insure I received my items before I left for a trip. They then advised me a replacement would not be shipped until I sent them back the incorrect item, and it would be several weeks once received to get the correct item to me. No courtesy that I paid for expedited shipping. Correct customer service would be to apologize, and send me the correct shirt honoring the expedited shipping I paid for. Speaking to a "manager" was just a joke. Every sentence was like groundhog day, she couldn't even remember what we were talking about. I work in a call center and was appalled by how this one operates.

Products used:
Clothes

Service
Value
Shipping
Returns
Quality

Date of experience: May 17, 2022

Thumbnail of user corinned7
Magali R. – WomanWithin Rep

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Thumbnail of user annb44
Washington
18 reviews
5 helpful votes
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May 13th, 2015

Woman Within clothing has a good selection even though I believe their prices are a bit high. It is simple to return merchandise if you are not satisfied for any reason.

Date of experience: May 13, 2015

Thumbnail of user marshah239
Kansas
1 review
0 helpful votes
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April 24th, 2022

Okay been within customer for probably over 25 years hardly ever ever send things back but I needed to this time send a pair of shoes three pairs of pants and a tea with two return orders charge me 1099 for using their label I called to say hey what's going on I've never knew about this and they proceeded to tell me yes it's in the fine print so I said come on I hardly ever return anything I got no help so I asked if this was being recorded told him just to take my name off their mailing list I didn't need to use within any longer as a customer for over 25 years whoever I was talking to hung up on me when I asked if this is being recorded so I'm not a happy camper

Date of experience: April 24, 2022

Thumbnail of user corinned7
Magali R. – WomanWithin Rep

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.

Thumbnail of user sophiab83
Massachusetts
1 review
0 helpful votes
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August 14th, 2020

I just like to look through the catalog to see if they have some interesting clothing that the customers may be interested in and including bras for big chested woman.

Date of experience: August 14, 2020

Thumbnail of user conniem90
West Virginia
3 reviews
0 helpful votes
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December 24th, 2017

Long time shopper great prices Good quality clothes and always have my size. I highly recommend this company to anyone who wants to look good at a reasonable price.

Date of experience: December 23, 2017

Thumbnail of user jonnies7
Illinois
4 reviews
3 helpful votes
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December 16th, 2017

I order a lot from woman within have very nice clothes, I always get my merchandise with in 7 days, most of the time things are in stock. They have any thing your looking for.

Date of experience: December 15, 2017

Thumbnail of user paml10
Wisconsin
4 reviews
8 helpful votes
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March 12th, 2015

I love their sweatshirt robes - most comfy things I have ever owned and a perfect fit. However some of the other things I've ordered actually run a little too roomy - unlike Hanes which is skimpy.

Date of experience: March 12, 2015

Thumbnail of user maryn1197
California
1 review
0 helpful votes
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January 6th, 2022

I'm so frustrated & disappointed with my experience with this company. The customer service seems to lack ability in helping people correctly. Today was the last straw. I made a complaint but may have fallen on deaf ears. I ordered a large order pecifically using my gift cards since you can't get refunds. I missed the fine point regarding that. So I get the bill trying to get it straightedge out that my gift cards weren't used, not my fault! No one can go & apply it now so basically I have to pay the bill, return the items when I get them & start all over with additional gift cards to use. How can you rely on customer service after going thru numerous people last week & this week! I wouldn't haven't a star at all if it wasn't for one young man!

Tip for consumers:
Dont

Products used:
None

Service
Shipping
Returns

Date of experience: January 6, 2022

Thumbnail of user corinned7
Magali R. – WomanWithin Rep

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

Thumbnail of user denaw7
Texas
4 reviews
1 helpful vote
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February 17th, 2017

For casual dressing at affordable prices, woman Within is a great for the plus size shopper. They now offer free returns which makes shopping very affordable and convenient.

Date of experience: February 17, 2017

Thumbnail of user shellit9
California
2 reviews
0 helpful votes
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December 8th, 2022

I see all of these bad reviews and can't understand why. I have had nothing but success when placing an order. They even sent a holiday card with $50 off $100 or $100 off $200. I love this company!

Tip for consumers:
I would have to say that making the size info on a product a bit more uniform and easier to read, other than that, I wouldn't change anything.

Products used:
I have bought shirts and pants as well as quite a few loungeware.

Service
Value
Shipping
Returns
Quality

Date of experience: December 7, 2022

Thumbnail of user pamf38
Massachusetts
1 review
2 helpful votes
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January 11th, 2018

I have ordered from Woman Within for probably over 20 years now. I haven't stopped using them entirely, I still love their jeans & leggings.
BUT THE TOPS ARE SUCH POOR QUALITY NOW, I've stopped buying tops from them. Paper thin material, just what you want to accent your "extra" tummy.
They ship pretty quickly & have been good about returns. But the poor quality tops have really made me look elsewhere to buy my clothing online.

Date of experience: January 11, 2018

Thumbnail of user corinned7
Magali R. – WomanWithin Rep

Hi Pam, we're very sorry for the frustration. We appreciate your feedback regarding our tops and I'll be sure to share your concerns and feedback with our team.

Thumbnail of user maryw238
Vermont
7 reviews
1 helpful vote
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November 10th, 2017

Like to check out Woman Within quite a bit they have great sales really nice plus size clothing never a problem with delivery or packaging or anything one of my number one stores

Date of experience: November 10, 2017

Thumbnail of user joycem71
Washington
8 reviews
6 helpful votes
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March 13th, 2017

Questionable sizing. Pictures look great, price great, but I usually have to send back half the items ordered because the size isn't right. They always run big.

Date of experience: March 13, 2017

Thumbnail of user sheilaf19
Alabama
6 reviews
20 helpful votes
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September 15th, 2019

I feel bad for those who had a bad experience(s) with 'Woman Within'.

I recently ordered 2 tunic-tops on clearance, and this included a free 50"x60" cotton throw-quilt.

As one lady pointed out here, the material is not quite as quality as Roamans - which I've ordered similar tops from and they are softer, printed t-shirt-like material.

WW tunics are a little 'stiffer' printed material. I'm thinking they will soften up after a few washings? I ordered XL and both tops are a little big! Another slight difference from Roamans - their XL tunics fit just right. WW XL seems more like XXL - but again I'm ok with that.

I never put my tunics in the dryer - but I might do a little test to see if my WW tunics will shrink a tad. No biggie. Better loose than too tight!

I love the prints on both the tops I got, and the quilt is VERY nice! It's just a thin little lap quilt, perfect for a spring or fall day. It's very soft & would make a perfect little baby quilt!

The items came within about 3 days of ordering them!
I was so surprised how quickly they arrived!
And I really got a great deal - all 3 items for just over $40!

I've attached a 'collage' photo showing the items I got.

Date of experience: September 14, 2019

Thumbnail of user lauries437
District of Columbia
1 review
4 helpful votes
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June 2nd, 2021

I made an order on May 16th and still haven't received my order. I was told I couldn't cancel even though it claims on my shipping details it is processing. I'm so frustrated at this point. Their customer service is out of the Philippines, which explains why it is difficult to speak to someone when the phone conversation is getting cut off. DO NOT ORDER FROM THEM. I ordered their products from Amazon and for some reason I had no issue but Amazon backs their customers.

Date of experience: June 2, 2021

Thumbnail of user corinned7
Magali R. – WomanWithin Rep

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Thumbnail of user lorig650
California
2 reviews
0 helpful votes
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July 25th, 2022

I order stuff then paid it off and still chargeing 2.$ my mom has order too and still getting charges and it's been paid off and just try to get a live person you have to get up at 5 am and be on for 5hr or mor to try to get it sorted then they say no charge then you get a mothere bill for 6$ hello what are they doing this is the worst place to get stuff no more for use done with them not a happy person at all

Tip for consumers:
If they would get people write and be able to talk to a human write away on your bill and not keep sending you owe

Products used:
Shirts and pants

Service
Value
Shipping
Returns
Quality

Date of experience: July 25, 2022

Thumbnail of user erinh30
GB
3 reviews
18 helpful votes
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November 24th, 2015

I bought a new for thanksgiving and their rates are very flexible. Everyone appreciated my dress. I would definitely come again and will buy more clothes.

Date of experience: November 24, 2015

Thumbnail of user judyc67
Indiana
4 reviews
2 helpful votes
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December 30th, 2016

This is a good place to shop if you don't mind waiting for them to get your order processed and then actually mail it out. I have learned not to expect an order within a week,

Date of experience: December 30, 2016

Thumbnail of user rs383
Virginia
2 reviews
10 helpful votes
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February 18th, 2022

Many of their items are pricey to begin with (Macy's is less expensive)
But they entice you with flash items across the bottom of the screen with very low sale prices, but when you click on the item, actual prices are higher and/or the item is not available in any size/color combination at all.
The "buy one get one free, no coupon or code needed" is not real. I put 2 dresses (same dress, 2 colors) from that BOGO category in my cart.
Discount?
Nope, full price for both dresses all the way thru the checkout process.
Ditto some clearance items in my cart, once they were in the cart they showed higher priced than the price shown when I clicked on "add to cart".
I have bought from woman few years ago - it is not the same now.
No customer service, no way to contact via phone or chat.
So I emptied my online cart and signed out

Very very very frustrated and disappointed with their deceptive pricing gambit.
Because I had clicked on WW before, WW now pops up frequently in ads when I am online - always with super low priced items that are basically fictitious or items that are completely sold out - but those same items keep appearing in pop up ads for weeks.

Below is a screen shot of the bogo sale, and the items in my cart at checkout - both still full price
I had about 10 items - all but 2 were higher priced once they went in the cart - I gave up in frustration. Emptied the cart Signed out.

Tip for consumers:
Buyer beware
Check prices
Check item reviews
Check descriptions carefully
What looked like a summery crinkle cotton dress turned out to be polyester - not a breathable hot summer day fabric - glad I read the reviews

Products used:
None

Returns
Quality

Date of experience: February 18, 2022

Thumbnail of user corinned7
Magali R. – WomanWithin Rep

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Thumbnail of user joyl29
Australia
2 reviews
0 helpful votes
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January 18th, 2021

I do not have any problem with their clothing quality. That is just amazing and their shipping system is very fast. I received my order even a day before the deadline.

Date of experience: August 3, 2016

Thumbnail of user joannel215
Colorado
1 review
1 helpful vote
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July 23rd, 2020

WATCH YOUR CART CAREFULLY THE PRICES TEND TO CHANGE ON YOU WITHOUT ANY NOTICE. PLUS IF YOU APPLY FOR THEIR CREDIT CARD AND ARE SUPPOSED TO GET A $20 SAVINGS AND YOUR CREDIT IS PRE APPROVED, THE SAVINGS DOES NOT, I REPEAT DOES NOT, SHOW UP UPON CHECKOUT. YOUR CREDIT THOUGH PRE-APPROVED IS STILL WAITING APPROVAL SO IT'S NOT GOING TO GO TOWARDS THIS PURCHASE. THESE FOLKS ARE CROOKS

Date of experience: July 23, 2020

Thumbnail of user corinned7
Magali R. – WomanWithin Rep

Hello Joanne, my name is Corinne; I am a Customer Service Specialist. I'm very sorry for the frustration. We offer daily sales, prices in the shopping bag will change accordingly. For the credit card offer, $10 will be applied to the order once placed, and you'll receive a $10 coupon on your first billing statement to redeem on a future order.

Thumbnail of user cherylv432
California
1 review
0 helpful votes
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April 30th, 2023

I have been wearing these pants (7- Day Knit) for a couple of years and was very happy with them. Due to illness I have lost a lot of weight. Each time I ordered a smaller size the length was fine until a couple of months ago. I now need a 14/16 M-petite. Suddenly the petites are too long by at least two inches. The inseam of the petite used to be 26" - I know this as I measured a couple of my larger size pants. "No" this is not due to shrinkage as I have washed a pair of the newer pants and they are still 28", before and after washing. I have called the company, and I understand that due to illness my I am past the return date. But they keep reading off a script and I get nowhere. No matter what I said she kept giving the same response - word for word. I will either have to have them shortened or donate them. I haven't checked the length of my capris yet but I will before or if I order. One of the CSRs blamed me for them getting longer because I washed them - following instructions - without trying them on first. They will not admit they have changed the length, and I do not have an old catalogs. I am 5'3" and I have not shrunk two inches. If you order these pants, try them on immediately so you can send them back if necessary. I also have one pair that is not only too long but the waist is so tight I cannot wear them even if they were not too long.

Tip for consumers:
My first time so I have no answer at this time.

Products used:
Blouses, loungers

Service
Value
Shipping
Quality

Date of experience: April 30, 2023

Thumbnail of user sue17
Virginia
1 review
1 helpful vote
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October 31st, 2021

I ordered a pair of jeans and they were back ordered for a month. When they arrived, they were covered in wrinkles, the color was a faded, dingy black and the sizing was way off. I could have pulled them to my chin and the length would still been off. Ha! I contacted online chat. I explained my experience, requested a courtesy credit. The pants were only $24.00. The Representative had zero customer service skills. She said, I will send you a return label. I don't have access to print the label and who has time to go thru this long return process?! I contacted Woman Within via Facebook. I explained the situation, again. Same responses. We do not offer Courtesy Credits. On both interactions with Customer Service, they made zero attempts to retain my business or rectify the situation. I waited a month for my jeans and have never made a complaint and this was my treatment for being a loyal customer?! I requested to be removed from their mailing list and future emails. I will NEVER order from this company, again!

Service
Value
Shipping
Returns
Quality

Date of experience: October 31, 2021

Thumbnail of user corinned7
Magali R. – WomanWithin Rep

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Thumbnail of user leslieh488
Washington
1 review
0 helpful votes
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October 22nd, 2021

I wanted to return boots. But they didn't send a packing slip so I had to call and get one. It took 45 minutes and 3 phone transfers. I will never order from them again.

Service
Shipping
Returns

Date of experience: October 22, 2021

Thumbnail of user corinned7
Magali R. – WomanWithin Rep

Thank you for bringing this to our attention. We’re sorry you had a bad experience and will strive to do better.

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From the business

Woman Within has plus size clothing in size 12w-44w. Colorful, comfortable basics at low prices for plus size women.

Company Representative

Thumbnail of user corinned7
Magali R.
Typically does not respond to reviews

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