Purchased a log splitter through their web site. It arrived damaged and it was obviously used. It has rust on it, was dirty, wear marks, and missing parts. The day it arrived, I contacted their customer service. They had me take a lot of pictures. Days turned into weeks. They ignored my emails. I got a call from manufacturer who shipped me a few replacement parts. I guess they want me to refurbish this used piece of junk myself after paying for a new one. Its been a month and now they are saying no returns. The customer service guy, who I think is also the owner is a crooked liar. Ryan is name, cheating and lying is his game.
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