• Worldwide Ticketcraft

Worldwide Ticketcraft

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Overview

Worldwide Ticketcraft has a rating of 4.1 stars from 181 reviews, indicating that most customers are generally satisfied with their purchases. Worldwide Ticketcraft ranks 144th among Printing sites.

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Top Positive Review

“Very easy to use system!”

Jeffrey T.
5/4/20

Very easy to use system! great customer service and local! I look forward to working with them in the future!

Top Critical Review

“We have been purchasing from WorldWide Ticketcraft...”

Martha P.
1/30/18

We have been purchasing from WorldWide Ticketcraft for many, many years. Previous experiences were smooth and although I understand there was a merger, having all of our information lost was frustrating. The ticket proofs I received were also impossible to read due to low quality. The school purchase process was also complicated, having to order online but email a PO.

Reviews (181)

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customer service (23)
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Mary M.
1 review
0 helpful votes
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April 18th, 2017
Verified purchase

I had a terrible time saving and editing!! For some reason it had a mind of its own and would often disappear!! Would like to be able to change the dates/times/ and color border without having to rewrite everything. Perhaps if I was more computer savvy!

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Brian B.
1 review
0 helpful votes
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June 2nd, 2015
Verified purchase

I buy tickets and wristbands for community events. I like your service and your products. Would love the opportunity to use logos in some of the items I order, which is not currently an option for me. Keep up the good work and thank you!

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Katie S.
1 review
0 helpful votes
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June 5th, 2015
Verified purchase

Very satisfied with my order experience. I called in because we are a non-profit organization, and support was able to make it so that we are able to order online tax free easily. Will buy from WWT again when we need more ticket stock!

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Osagie D.
1 review
0 helpful votes
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December 8th, 2015
Verified purchase

Simply one of the best out there! Time and time again I return to World Wide Ticket Craft because the quality of the product is amazing, the turn around time is remarkable and all of the products which I've purchased have been well worth my money and have truly enhanced my arts programs and what the community has come to expect as a standard professionalism. Thank You!

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Wendy P.
0 reviews
1 helpful vote
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October 21st, 2015
Verified purchase

This was my first order. The tickets are well-priced and perfect for my fundraiser. I especially liked the choice of colors for the raffle sheets. We were able to coordinate color to our theme. Fantastic!

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Guy B.
1 review
0 helpful votes
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March 5th, 2017
Verified purchase

It would be nice to be able to copy an entire design in the save for later area to make slight modifications to them. For example, I needed to order two types of tickets that were identical except that one set were marked as "Student Tickets." To place them both in the same order, I had to re-create the same ticket, twice, from scratch.

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Vanessa B.
1 review
0 helpful votes
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May 10th, 2018
Verified purchase

Overall the process went smoothly and was very intuitive. BUT, the process of getting my order into the shopping cart was not at all clear and I had to click through my saved layout several times. Even now, I'm not sure exactly what I did to place the tickets in the shopping cart so I could checkout.

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SHANNAN A.
1 review
0 helpful votes
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November 3rd, 2016
Verified purchase

Have used and recommended you for nearly 10 years and counting. Website is easy to use, customer service is great, and I always get compliments on how great the tickets look. Thanks for everything!!

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Lisa D.
1 review
0 helpful votes
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January 23rd, 2017
Verified purchase

The only thing I wish I could do on this site is copy and past information from one ticket to the next for events that last multiple nights. It's time consuming to have to re-enter everything 4-5 times when the only thing that changes is the color of the ticket and the date. But, we do love the look of the tickets. Thanks!!!

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Brian K.
13 reviews
2 helpful votes
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January 23rd, 2019
Verified purchase

Phenominal. Natasha & Kristy went beyond expectations on answering my questions and making sure I ordered what I needed. I was bragging to our staff of how they need to train customer service people for other companies. Thanks again.

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Lyn B.
1 review
0 helpful votes
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May 23rd, 2017
Verified purchase

After placing my order, I was notified that it could not be shipped to the address that I had provided and asked to provide an alternate one. Other places would've just sent the package and not cared. Not you guys... Awesome! I will order from you again.

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Hillary S.
1 review
0 helpful votes
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May 27th, 2016
Verified purchase

Thank you so much Kelly. If I could give you over a 5 star score, I would. I will certainly be letting other people know about WorldWide Ticketcraft and I will be in touch with you later on in the year to buy more tickets.

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Jen F.
1 review
0 helpful votes
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February 7th, 2017
Verified purchase

Overall great experience and easy to use website. The only thing that would make it better is if there was an easier way to duplicate a ticket design - as in when you want the same design for 3 different dates. If that option was available, it wasn't easy to find.

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Bill C.
0 reviews
0 helpful votes
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July 9th, 2017
Verified purchase

I have used your service for years but each time I try to log in I have a problem with my log in and pw. It seems to be every time that I finally just check out as a guest. There must be some issue with the way it is set up that you might want to review. I never have a problem with the product.

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Guy B.
1 review
0 helpful votes
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November 14th, 2017
Verified purchase

Would like the ability to copy tickets in the saved for later option so that I can make two versions of the same ticket for the same event (i.e. student and adult tickets). The ability to "re-order" from order history and edit etc. is nice, but I need that functionality BEFORE placing the order, paying for shipping etc.

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Karen A.
12 reviews
1 helpful vote
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January 7th, 2017
Verified purchase

I love getting our tickets from you. However, I really wish I could copy my project for multiple days performances. I know I could have done what the FAQ's suggested....but it is still a frustration. However, it is my ONLY complaint...so I guess that's still pretty good!

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Jennifer K.
1 review
0 helpful votes
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May 12th, 2017
Verified purchase

Overall, Ticketcraft is a great place to purchase diy tickets. Navigating the website to get multiple tickets for an event is a little tricky. Also the question about how many tickets you need only applies to that night, not overall.

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Georgette K.
1 review
0 helpful votes
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March 12th, 2018
Verified purchase

I used to have really good website and customer service. Not sure what has happened. My last few orders have been slower than normal. This one, another website issue which is constant. I tried to call customer service today because this order shows cancelled. Was told everyone was at lunch. How could EVERYONE be at lunch... we have used you guys for over 10 years and the last few have been very poor I regret to say.

Every time I have to order, I totally dread it. The website crashes or cancels my order. I use it from multiple computers and multiple browsers. This last order, though it showed on the screen was all duplicative though I ordered different. My show is Thursday and this was suppose to ship Friday. No confirmation. I am guessing I will need to get emergency printing here in California.

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Andrew C.
1 review
1 helpful vote
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January 30th, 2018
Verified purchase

The charge credit car page wouldn't work but wouldn't tell me why. When I went back a couple of pages and added my shipping option it processed. it would have been nice to know why it wouldn't process so I could have solved it sooner.

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kelley p.
1 review
0 helpful votes
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May 2nd, 2016
Verified purchase

I like the editing options, quick reply on the instant messaging and the prices, but because I can't save the original ticket to create a second is very frustrating for someone who takes a while to create the first one. For that option alone, I may spend more money to save more time. I am a repeat costumer and otherwise happy Thank you.

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Dana E.
1 review
0 helpful votes
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May 17th, 2019
Verified purchase

The service is impeccable, the response time from the team is almost immediate and the turnaround time for production is fast. The items are great quality and received in a speedy manner. This is the third time I have ordered with them and will continue to do so.

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Dann H.
1 review
0 helpful votes
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October 12th, 2018
Verified purchase

The price doubled on the charge processing??? I'm not sure if the system doubled my order or just the charge. Please call to confirm. I ordered 2 cases of 2"x5.5" generic tickets @ $85 each case = $170. The charge shows $340??? Order #*******

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Nathan M.
1 review
0 helpful votes
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February 16th, 2018
Verified purchase

The editor allowed me to upload a custom image, but I had a hard time including it into a custom designed raffle ticket. My only suggestion would to streamline that to make it less confusing. Otherwise, it was very easy to order! Thanks!

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Christy B.
1 review
0 helpful votes
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March 8th, 2017
Verified purchase

I found the checkout process difficult. Originally it wouldn't let me place an order, telling me my details were not correct? But I decided to log in a different way and got through the process. Now I'm worried as to whether I just paid for the correct tickets. I'm hoping I ordered the new tickets and not my old tickets that I ordered last year connected to my account.

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victoria l.
1 review
0 helpful votes
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November 19th, 2016
Verified purchase

i was a little disappointed at first because i couldn't go into to history and reorder from previous order. i called and left message to get call back from your company...no return call as of this date. my previous order was in the name of v. dorsett-harris and this order is mine too; but other than those few issues i love my tickets i ordered..have recommended your site to several friends..thanks

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From the business

Worldwide TicketCraft is a manufacturer of reserved seating and point of sale tickets, season books, wristbands, roll tickets, coupon books and raffle tickets. We provide discounts and inexpensive ticket solutions. Custom printed Single tickets. Cheap,...

Business History

Located in Fort Smith, Arkansas, Worldwide Ticketcraft is a customer-focused, service-driven leader in the ticket design and printing business. Since opening our doors in 1999, we've served regional, national, and international customers of all sizes and industries.

In January 2006, Worldwide Ticket and Label acquired New York based, Ticketcraft, Inc. and merged both companies to form Worldwide Ticketcraft. The company produces hundreds of millions of thermal and digital products each year, including reserved seating, point of sale, season books, and predesigned tickets.

In July 2017, Worldwide Ticketcraft was acquired by Weldon, Williams & Lick, Inc. and now operates as a division of WW&L. The combination of our skills, knowledge and experience, we will make a lasting impression on our customers. Trained in operating state of the art equipment, utilizing a management team that is committed to excellence, and providing well-trained employees in every area of the company, we will continue to be a print industry leader.

Company Representative

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Kelly M.
e-Commerce Manager

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